1. Danny King's Avatar
    Hi all,

    Sorry if this is covered elsewhere, I have searched high and low....

    I got a new Lumia 930 last night, to upgrade my 820 which was on the 8.1 Update preview with Lumia Black.

    The first thing I did was install the developer preview, and upgrade my new phone to the latest version of 8.1 Update. I then did a reset of the phone so I could restore the backup from my 820.

    Since doing this, Lumia firmware is missing completely. I have none of the usual features or options of any of the Lumia firmware!!!!

    Is there a way of restoring this so I can get Cyan back?

    Thanks
    09-17-2014 03:27 AM
  2. JithinPrasad's Avatar
    Hi all,

    Sorry if this is covered elsewhere, I have searched high and low....

    I got a new Lumia 930 last night, to upgrade my 820 which was on the 8.1 Update preview with Lumia Black.

    The first thing I did was install the developer preview, and upgrade my new phone to the latest version of 8.1 Update. I then did a reset of the phone so I could restore the backup from my 820.

    Since doing this, Lumia firmware is missing completely. I have none of the usual features or options of any of the Lumia firmware!!!!

    Is there a way of restoring this so I can get Cyan back?

    Thanks
    It is there.. Update your System Apps..
    What is your Firmware Version No.?
    Danny King likes this.
    09-17-2014 03:46 AM
  3. Danny King's Avatar
    So on the about screen we have
    OS Version 8.10.14157.200
    Firmware revision: 02061.00066..14252.51002

    Edit: how do I update system apps? I can't find it in the store / my apps anywhere.
    09-17-2014 04:34 AM
  4. Rhoyz's Avatar
    So on the about screen we have
    OS Version 8.10.14157.200
    Firmware revision: 02061.00066..14252.51002

    Edit: how do I update system apps? I can't find it in the store / my apps anywhere.
    Download sys app pusher (see link) to download some Nokia system apps.

    http://www.windowsphone.com/s?appid=...e-36335242ed2e
    09-17-2014 04:59 AM
  5. JithinPrasad's Avatar
    So on the about screen we have
    OS Version 8.10.14157.200
    Firmware revision: 02061.00066..14252.51002

    Edit: how do I update system apps? I can't find it in the store / my apps anywhere.
    No need of Sys App Pusher
    Goto Store - Settings - Check for Updates
    It will check for updates for both System Apps & Regular Apps..

    You are querying about 930, isn't it?
    Lumia 930 is already shipped with Cyan, that is the default OS in 930 is WP8.1/Cyan
    The Global Firmware version nofor 930 is 02061.00066.14252.5100X
    So don't worry u are on Cyan.. Just update the System Apps & Check extras+info.. It will display Lumia Cyan
    09-17-2014 05:18 AM
  6. Danny King's Avatar
    That seems to have worked a treat. It seems the apps weren't installed for some reason.

    Thanks both!
    09-17-2014 05:21 AM

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