1. josti1975's Avatar
    Since a few months I am the proud owner of a Lumia 930.
    All is working well except.....
    Somehow at regular times all speaker sounds stops working: No ringtone, no wakeup call, etc... Also I am not able to record video. If I plug in a headphone speaker sounds are restored, also after a restart.
    I did send in the phone two times for repair, but this issue seems unresolved.
    Do more people have this issue? Is it soft or hardware and should I insist on a replacement?
    All help is appreciated
    J
    11-06-2014 05:04 AM
  2. duk duksen's Avatar
    I have the same problem. Seems like a software problem that was introduced by one of the patches/upgrades.
    I run Lumia Cyan version 3.12.0.3 core build 3058.50000.1425.10479
    josti1975 likes this.
    11-07-2014 05:31 AM
  3. jenova0's Avatar
    This happened to me before, but the problem went away when I quit whatsapp(press and hold back, remove the app). Do you use whatsapp? Try quitting other apps if this happens again.
    josti1975 likes this.
    11-07-2014 09:30 AM
  4. josti1975's Avatar
    Should I just remove whatsapp and not use it all anymore? Or can I reinstall it again? The problem seems so random as well.....
    11-10-2014 04:16 AM
  5. josti1975's Avatar
    Seems like the removal and reinstallation of whatsapp did the trick......I did not encounter this issue anymore!
    jenova0 likes this.
    11-19-2014 04:54 AM

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