07-19-2017 11:28 AM
306 ... 7891011 ...
tools
  1. GEO147's Avatar
    Anybody? Don't want to take phone apart and replace mic if its not the right one?
    Replaced that mic and it didn't fix the no sound in speaker phone and video recordings issue.
    01-24-2016 12:12 PM
  2. 9247's Avatar
    You should replace two top smd mics - they are soldered to motherboard
    clipboard.png

    youtube.com/watch?v=_ehIFioJx5w
    GEO147 likes this.
    01-24-2016 06:14 PM
  3. Tripplex PC-Tech's Avatar
    Which mic did you replace??
    01-24-2016 08:20 PM
  4. deepak12345's Avatar
    atleast not what happened to me.. two month now and i still dont have my phone. i suggest nobody to sent their phone in..
    01-25-2016 05:08 AM
  5. GEO147's Avatar
    You should replace two top smd mics - they are soldered to motherboard
    Click image for larger version. 

Name:	Clipboard.png 
Views:	19 
Size:	748.0 KB 
ID:	121168

    [video]youtube.com/watch?v=_ehIFioJx5w[/url]
    Thanks. Already learned the hard way :(. And messed up a connector on end yellow ribbon cable at 5.44 on this video, anyone know what its for. just could not reconnect it no matter how much I tried. Phone still works fine with exception of the noise cancelling/speakerphone mics.
    01-25-2016 11:37 AM
  6. Martin Svajda's Avatar
    I have exactly the same problem with my Lumia 930. Horizontally video recording - voice is fine, vertical video recording - no voice at all. WhatsApp, Cortana, call on speaker - no sound. Does anyone fixed it? Thanks for any help.
    01-26-2016 03:42 AM
  7. deepak12345's Avatar
    I just received my device back today after a long two month wait. The mics work perfectly.i gotiy back with a really minor scratch on the flash and the sim card tray.
    01-26-2016 09:24 AM
  8. venki m's Avatar
    I have only problem with the speaker mic when on loud speaker call and records video only with right speaker....no other issues.. Cortana just works fine for me....I don't want to give for service since I don't trust them and 2 month waiting time is long can't live without L930 .*)
    01-26-2016 10:02 PM
  9. deepak12345's Avatar
    I have only problem with the speaker mic when on loud speaker call and records video only with right speaker....no other issues.. Cortana just works fine for me....I don't want to give for service since I don't trust them and 2 month waiting time is long can't live without L930 .*)
    Hmm ikr. I dont know what they did ... Maybe its a new motherboard coz the phone is getting hot like it did for a first few days when i bought it. It doesnt havr the stock camera app... Idk how they did it or y but they have uninstalled it.. Maybe it causes the mic problem who knows. Does everyone who got their 930s after fixing mic have the stock camera app?? Maybe there was a possibility for the problem to be caused again if the app was there ?
    01-27-2016 04:57 AM
  10. kuldeep_kumar's Avatar
    @deepak: So hows ur phone working after mic replacement. As I am still having warranty left for 2.5 months. Is it worth giving to service centre for mic replacement?? Are u facing any issues again?
    01-29-2016 11:58 AM
  11. Shkupjani's Avatar
    My Nokia Lumia 930 could record video without voice (neither horizontally or vertically). When I was making a call with speaker, the other side wasn't listening my voice.
    A week ago I sent to service provider for repair. I was thinking only the mic (or mics) will be replaced easily.
    Today I got it back from the service provider. I was told the whole board should be replaced. It cost too much the repair.

    According to the pictures the mics are soldered on the board. Why the Nokia service provider couldn't replace the mics?
    01-29-2016 05:15 PM
  12. Tripplex PC-Tech's Avatar
    Maybe it's a matter of difficulty and it maybe easier for them to replace the board rather than to replace the mic(s).
    01-29-2016 11:21 PM
  13. frav's Avatar
    I had my L930 (RM-1045_1006) sent to warranty service in Sweden.The microphones diden't worked in speaker phone mode when using normal mobile phone, but with skype in speaker phone mode it worked okay.

    I got the phone back after less than two weeks.

    Replaced spare parts, according to the repair acitivities:
    5140002 EARP 32R 8x12x2 Petra
    6300435 SCREW M1.4x3.8 Torx Plus 41P
    9410480 BACK COVER GASKET
    5140461 MIC SMD OMNI HP Malcolm 4x3x1


    Can someone give me a comment on these parts?
    01-30-2016 02:35 AM
  14. eusty's Avatar
    5140002 EARP 32R 8x12x2 Petra
    6300435 SCREW M1.4x3.8 Torx Plus 41P
    9410480 BACK COVER GASKET
    5140461 MIC SMD OMNI HP Malcolm 4x3x1
    Looks like speaker, screw, gasket and mic. Looks like they kept the board and soldered the mic.
    01-30-2016 03:53 AM
  15. frav's Avatar
    Looks like they kept the board and soldered the mic.
    Could be like that. There is also a line that says: Soldering Machine

    Anyhow, it works now.
    01-30-2016 06:10 AM
  16. Tripplex PC-Tech's Avatar
    Ok frav let us know if it fails again.
    01-31-2016 06:07 PM
  17. jeag888's Avatar
    I had my L930 (RM-1045_1006) sent to warranty service in Sweden.The microphones diden't worked in speaker phone mode when using normal mobile phone, but with skype in speaker phone mode it worked okay.

    I got the phone back after less than two weeks.

    Replaced spare parts, according to the repair acitivities:
    5140002 EARP 32R 8x12x2 Petra
    6300435 SCREW M1.4x3.8 Torx Plus 41P
    9410480 BACK COVER GASKET
    5140461 MIC SMD OMNI HP Malcolm 4x3x1


    Can someone give me a comment on these parts?
    Hi, can you confirm the levels of the installed microphone are correct? Record a video in landscape mode and download it to your pc, listen to the video in headphones, are all levels balanced and ok? (mine has a working speaker but stereo volume levels are unbalanced).
    02-01-2016 07:01 PM
  18. vodda's Avatar
    My L930 came back from repair service and mics are working perfectly now! In both the landscape mode and speaker mode during a phone call.

    Hope it stays this way.
    02-03-2016 10:01 AM
  19. tohoshinki's Avatar
    I recently had to send mine away for this exact issue (none of my mics were working) and they just replaced it with a brand new 930 for free. Can't complain.
    02-03-2016 10:07 AM
  20. Impenneteri's Avatar
    My Nokia Lumia 930 could record video without voice (neither horizontally or vertically). When I was making a call with speaker, the other side wasn't listening my voice.
    A week ago I sent to service provider for repair. I was thinking only the mic (or mics) will be replaced easily.
    Today I got it back from the service provider. I was told the whole board should be replaced. It cost too much the repair.

    According to the pictures the mics are soldered on the board. Why the Nokia service provider couldn't replace the mics?
    How much did the repair cost?
    02-03-2016 05:09 PM
  21. jack69453's Avatar
    Did any one buy the mic from etrade and did it work?
    02-12-2016 05:41 AM
  22. GEO147's Avatar
    Did any one buy the mic from etrade and did it work?
    The only mic that is easy to replace is the primary mic that you speak into on a telephone call. The other secondary mic is at the top of the phone and is soldered onto the board. I replaced the primary one and it made no deference to the issue.
    02-12-2016 06:21 PM
  23. jack69453's Avatar
    Where did you get it from?
    02-13-2016 10:50 AM
  24. jeag888's Avatar
    Ok guys, finally!!, mine couldn't be repaired under warranty, so they sent me a brand new 930.
    In my experience if you have a device under warranty and they refuse to repair it (for me it was serviced three times, no solution) you should contact directly to tech support online and ask to open a formal claim, which was the only way it worked for me.
    This is because MS Techs outside the U.S. are usually contractors, so they just do textbook tests and send you the device back. From what I see they don't even know the specifics about Lumias, in my case the issue had to do with Rich Recording and the 4 microphone array etc.
    Loving my 930, everything seems fine and audio recording is now amazing as it should be!
    02-13-2016 02:05 PM
  25. GEO147's Avatar
    Where did you get it from?
    Ebay. But it was not the correct mic in any event. When I put it in people I calked could not hear me. So I put the original mic back in and they could hear me again.
    So this has nothing to do with the ni sound on speaker phone or no sound in recorded video.
    Just trying to save you all from wasting your time here. The secondary mic which is the problem requires soldering skills and tools. But is probably not that difficult either.
    02-13-2016 03:03 PM
306 ... 7891011 ...

Similar Threads

  1. WINDOWS CENTRAL wp8.1 app problem/buggy?
    By Arpit Mittal in forum Windows Central for Windows Phone - App Support
    Replies: 9
    Last Post: 12-18-2014, 01:38 PM
  2. WINDOWS CENTRAL wp8.1 app problem/buggy?
    By Arpit Mittal in forum Windows Central for Windows Phone - App Support
    Replies: 16
    Last Post: 12-16-2014, 06:15 PM
  3. Why can't I buy anything on my Lumia 520 in the Store?
    By Mark863 in forum Nokia Lumia 520
    Replies: 7
    Last Post: 12-14-2014, 01:24 PM
  4. 3D shooter ExZeus2 arrives for Windows Phone with Xbox Live support
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-12-2014, 10:30 AM
  5. For just $4.95 today you can order this Lumia 1520 skin case in either black or white!
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-12-2014, 10:00 AM
LINK TO POST COPIED TO CLIPBOARD