My Lumia 930 is frequently restarting

[Pilou]

Happens with my old nano-sim and my brand new one...and only when de phone is idle...which is the case with everyone having This issue

 

[wpn00b]

Happens with my old nano-sim and my brand new one...and only when de phone is idle...which is the case with everyone having This issue

Hmm... Anyone else got ideas? Seems you've replaced all software and hardware other than the device itself. If a clean install with stock apps only didn't fix it then I'd replace it at that point.

 

[Sunstorming]

Sounds like the hardware might be faulty and you should get a warranty repair or replacement.

 

[danmorrissey]

Hi everyone,

I've just had an update delivered to my 930 (in the UK, unlocked) which specifically says it addresses spontaneous reboots of the phone. I've not really experienced any like you seem to have done, but came here to see if anyone else had had it. The only reboots I've had recently are when using the Lumia Camera Beta app, and I assume it's because of the beta rather than the whole OS, but check to see if you've got an update pending, might help.

Here's my About screen so you can compare it...

 

[wpn00b]

Hi everyone,

I've just had an update delivered to my 930 (in the UK, unlocked) which specifically says it addresses spontaneous reboots of the phone. I've not really experienced any like you seem to have done, but came here to see if anyone else had had it. The only reboots I've had recently are when using the Lumia Camera Beta app, and I assume it's because of the beta rather than the whole OS, but check to see if you've got an update pending, might help.

Here's my About screen so you can compare it...

View attachment 106287

Awesome. I've got the 929 and not seen this but there is a post on the main page now as well. Thanks for sharing that!

http://m.windowscentral.com/lumia-930-getting-rare-critical-update

 

[wpn00b]

Awesome. I've got the 929 and not seen this but there is a post on the main page now as well. Thanks for sharing that!

http://m.windowscentral.com/lumia-930-getting-rare-critical-update

Well I just got the update today!

 

[Pilou]

Update unfortunately didn't fix the issue at all. The Stop Restart app actually always reported that the phone was ok even before the update..