1. vEEP pEEP's Avatar
    Hello,

    I was setting up a new laptop and it asked for my Microsoft account credentials.
    So I put them in. It then asked me to verify this. One option was to use Authenticator which I have on my 930. The laptop gave me a 5 letter code. I opened Authenticator, entered my MS login, then the code. It said it was wrong. I could find no other instructions so I ended up using the email option.

    How is Authenticator suppose to work?

    Help?

    Thanks,

    Mr. V
    12-26-2014 11:50 PM
  2. hs k's Avatar
    You have to set up the two factor authentication under accounts and settings at live.com
  3. hs k's Avatar
    You have to set up the two factor authentication under accounts and settings at live.com
    12-27-2014 12:04 AM
  4. eusty's Avatar
    <Deleted>

    /Need to read properly before I reply!
    12-27-2014 06:01 AM
  5. vEEP pEEP's Avatar
    Ok, I went ahead and did a bunch of 'stuff'. New codes and passwords. Not sure how to test it....

    Be nice if the app had more instructions on it.

    I assume it is suppose to work like a Citrix fob? Two levels of authentication?

    Thanks,

    Mr. V
    12-28-2014 03:42 PM
  6. vEEP pEEP's Avatar
    Ok,

    I add the password my account told me to add.

    Authenticator is now generating random six digit numbers. However, I just went to a site, tried to login, and it asked me to two step authenticate. It wanted me to use my MS Account, so I chose use another method (app) and it had Authenticator. I tried it and it failed over and over. The numbers never worked. I ended up having to send it to email.

    Do I have to sync this thing?

    Thanks,

    Mr. V
    12-28-2014 05:32 PM
  7. Harrie-S's Avatar
    Did you already do below?
    Log in to your Microsoft account , and click the Set Up link under Authenticator App. Then open the authenticator app and scan the QR Code on the page and youre all set.
    Last edited by Harrie-S; 12-28-2014 at 06:29 PM.
    vEEP pEEP likes this.
    12-28-2014 06:07 PM
  8. vEEP pEEP's Avatar
    Ok, I re did that step. I am not sure if it worked the first time, because I manually entered the secret code. This time, I used the QR code.

    Thanks for the info!

    Mr. V
    12-31-2014 03:44 PM

Similar Threads

  1. How do I add a Mouse to my Nextbook 8.1?
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 02-26-2015, 03:59 PM
  2. How many apps do you actually buy in a year?
    By vEEP pEEP in forum Applications
    Replies: 22
    Last Post: 12-31-2014, 04:01 PM
  3. How do I fix distorted voice messages in WhatsApp? [Lumia 1320]
    By WPCentral Question in forum Ask a Question
    Replies: 5
    Last Post: 12-28-2014, 12:37 PM
  4. How to destroy a app in one OS update
    By Vitor Salvatore Pierce in forum Windows Phone 8.1
    Replies: 8
    Last Post: 12-27-2014, 11:58 PM
  5. How do I get Cortana to play voice mails?
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 12-27-2014, 07:52 AM
LINK TO POST COPIED TO CLIPBOARD