1. gordonfink's Avatar
    So, since I've had the 930, I've had a couple of calls where the caller on the other end says there is a clicking noise in the background. A couple of times, they've asked me to hand up and call back, which helps, but not a lot.

    Any ideas what that could be, and how I could fix it?

    I had one caller who even said pinpointed it to the day I got this phone.

    I don't hear anything like that at all on my end.

    Thanks much.

    EDIT: I turned off wifi, and it seems to go away, if that helps.
    Last edited by gordonfink; 01-14-2015 at 07:12 PM.
    01-14-2015 12:42 PM
  2. gordonfink's Avatar
    OK, switching off wifi does not necessarily make it better. I am wondering there is a mic issue.

    I'm going to try a factory reset, but I'm not too optimistic that will do much.
    01-14-2015 06:52 PM
  3. gordonfink's Avatar
    I changed the title, because I am thinking there must be an issue with the mic. As it turns out, I have a few extras lying around, so I think tomorrow I will replace the mic.

    Just wondering if anyone has any thoughts on whether an issue like that would be the mic or something else?

    I'm hoping the mic, because I can fix that.

    Thanks
    01-14-2015 07:14 PM
  4. gordonfink's Avatar
    Last post - think I figured it out. I recorded voice memos - no problem.

    So, I called myself on another phone, and had no problem. Then, I started to move the phone around in my hand, and I heard it. It seems when I move my hand around the bottom of the phone, especially on the aluminum edges, it adds a lot of background noise. It's really bad if I hold it at the bottom by the speakers.

    Weird, but at least I know. Maybe a cover or case will help with my fidgets.
    01-14-2015 08:17 PM
  5. SurfaceWP's Avatar
    I had the same issue on my two week old device. I have sent it out for repair and will get it back tomorrow. I hope that the issue has been fixed.
    I keep you updated.
    02-03-2015 02:38 PM
  6. gordonfink's Avatar
    I found that my issue was that I was putting my hand on the bottom of the phone, and interfering with the antenna. I've learned to hold it by the side, and it's better.
    02-03-2015 07:25 PM

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