05-08-2015 03:13 PM
31 12
tools
  1. zainsul's Avatar
    After the Denim update, double tap to wake no longer works well on my 930. My success rate has dropped from about 90% to zero. I have to double tap at least a second time for the screen to turn on.
    Secondly, emails no longer sync when I turn on Wi-Fi (I don't have a data plan). On Cyan, the 2 email accounts (Outlook and Gmail) used to sync as soon as I turned on Wi-Fi. Now I have to manually sync both the accounts to get new email.
    My current sync setting for both accounts is 'as items arrive'.
    01-19-2015 10:06 AM
  2. Grodelj's Avatar
    After the Denim update, double tap to wake no longer works well on my 930. My success rate has dropped from about 90% to zero. I have to double tap at least a second time for the screen to turn on.
    Same here, quite frustrating. Also I have experienced trouble with screen rotating from time to time.
    01-19-2015 02:11 PM
  3. NightOrchid's Avatar
    After you installed Denim, did you reset the phone..

    Settings > About > Reset Device

    Or

    Hard Reset:
    Turn off your Nokia Windows Phone 8.
    Turn on your Nokia Windows Phone 8 and quickly, press the "volume down" botton until an exclamation mark appears.
    Press once on the following four buttons in this order: "volume up", "volume down", "on/off", and "volume down".
    Two toothed wheels appear and your Nokia Windows Phone 8 must reset and restart by itself (the process can take some time)

    .
    01-20-2015 08:52 AM
  4. Grodelj's Avatar
    After you installed Denim, did you reset the phone..

    Settings > About > Reset Device

    Or

    Hard Reset:
    Turn off your Nokia Windows Phone 8.
    Turn on your Nokia Windows Phone 8 and quickly, press the "volume down" botton until an exclamation mark appears.
    Press once on the following four buttons in this order: "volume up", "volume down", "on/off", and "volume down".
    Two toothed wheels appear and your Nokia Windows Phone 8 must reset and restart by itself (the process can take some time)

    .
    Ofcourse not, why would I hard reset the phone and loose all the data etc?
    realwarder likes this.
    01-20-2015 09:24 AM
  5. Harrie-S's Avatar
    Hard reset is indeed a little harsh but did you do soft reset.
    Or check the touch sensitivity
    01-20-2015 09:26 AM
  6. Grodelj's Avatar
    Hard reset is indeed a little harsh but did you do soft reset.
    Or check the touch sensitivity
    Yes, soft reset done, sensitivity on high.
    01-20-2015 01:40 PM
  7. mhc48's Avatar
    And did you also turn it on in Setttings >Touch>?

    I just did the Denim update and double tap works for me, although I must say... I can't see the big deal for this feature. Double tap the screen vs. single push of the "On" button???
    High Heels likes this.
    01-20-2015 02:38 PM
  8. High Heels's Avatar
    And did you also turn it on in Setttings >Touch>?

    I just did the Denim update and double tap works for me, although I must say... I can't see the big deal for this feature. Double tap the screen vs. single push of the "On" button???
    Same for me. No problem at all. I had to turn the feature on in settings. That might be the problem. ;)
    01-20-2015 03:24 PM
  9. davidewart's Avatar
    I have a Lumia 930 HK-CV and have had no problems with double-tap or email syncing.
    My issue is with the color profile. Colors became washed out, muddy. Not excessively so, but enough to be unpleasantly noticeable. I've set the profile to "Vivid" which helps.

    I have done a soft re-set and am not interested in doing all the work involved in a hard re-set without assurance that this will actually resolve my issue.
    01-20-2015 04:35 PM
  10. Ssrki's Avatar
    After today update to Denim screen flickers and that is specially on IE
    01-20-2015 04:39 PM
  11. Silviu Bogusevschi's Avatar
    No issues whatsoever on 1520...
    01-20-2015 06:47 PM
  12. KllR007's Avatar
    ehm, thts great, but you know this is thread about 930 right ?
    01-21-2015 02:08 AM
  13. Saad Kaleem's Avatar
    After the update my screen rotation (accelerometer) is not accurate and it is responds 5 seconds late !
    Anyone else with this issue?
    apocacrux likes this.
    01-21-2015 02:19 AM
  14. wizake's Avatar
    weird. It takes a lot of time on my phone as well. About 5 seconds

    later edit: i turned rotation lock on/off.. and now it seems to work ok. I will keep an eye out for this behaviour.
    01-21-2015 02:51 AM
  15. guinnsquirrel's Avatar
    After a major software update, always perform a hard reset. That way you get rid of any legacy code still running. This is true for any OS.
    01-21-2015 03:01 AM
  16. wizake's Avatar
    doesnt seem right to me. why loose all your data and have to re-install and configure everything again ?
    01-21-2015 05:18 AM
  17. Harrie-S's Avatar
    doesnt seem right to me. why loose all your data and have to re-install and configure everything again ?
    I agree. Hard reset is not needed at all as a standard procedure after an update ( it's also not suggested by Microsoft in case of a update ).
    If you however have a problem and soft reset can not solve it, and the problem is big enough, you could do a hard reset to try and solve the problem.

    But if someone want to do it than he can of course do it.
    01-21-2015 05:29 AM
  18. High Heels's Avatar
    Well, I had to do not only a hard reset, but I had to flash the same image again to get rid of the 4G problem - 4G was not an option in the data settings, but after a re-flash of the image it has miraculously appeared again. So sometimes the hard reset is not enough.
    01-21-2015 06:02 AM
  19. mhc48's Avatar
    Well, I had to do not only a hard reset, but I had to flash the same image again to get rid of the 4G problem - 4G was not an option in the data settings, but after a re-flash of the image it has miraculously appeared again. So sometimes the hard reset is not enough.
    Out of curiosity, you got the Denim message on your phone, let it update your phone and then did it again? I'm surprised that once Denim was installed, your phone registered that an update was available or would let you install it again. Did you have to first factory restore back to Cyan?
    01-21-2015 07:24 AM
  20. Silviu Bogusevschi's Avatar
    ehm, thts great, but you know this is thread about 930 right ?
    I saw.

    Somebody might wondered if there are issues on other phones and my one is fine, which is pretty much the same HW as 930.
    01-21-2015 07:49 AM
  21. High Heels's Avatar
    Out of curiosity, you got the Denim message on your phone, let it update your phone and then did it again? I'm surprised that once Denim was installed, your phone registered that an update was available or would let you install it again. Did you have to first factory restore back to Cyan?
    No, I used Nokia Tool to flash the original image. After that you are back on Cyan and you can update your phone again to Denim.
    01-21-2015 08:07 AM
  22. mhc48's Avatar
    No, I used Nokia Tool to flash the original image. After that you are back on Cyan and you can update your phone again to Denim.
    Ugh. Royal pain. I have done those in the past and always hated those journeys into flashing wasteland.
    01-21-2015 09:55 AM
  23. High Heels's Avatar
    Ugh. Royal pain. I have done those in the past and always hated those journeys into flashing wasteland.
    Why? It just takes 3-4 minutes, and you are done. And it is faster that doing the hard reset. :)
    01-21-2015 10:15 AM
  24. apocacrux's Avatar
    After the update my screen rotation (accelerometer) is not accurate and it is responds 5 seconds late !
    Anyone else with this issue?
    Yes! I have been having this issue too. I didn't notice it until I got to a slide section on Minion Rush. It makes the game unplayable. Though Asphalt 8 works, so its strange.

    EDIT: A soft reset (power button for 10 seconds) fixed it.
    Last edited by apocacrux; 02-12-2015 at 04:26 PM.
    01-21-2015 10:24 AM
  25. davidewart's Avatar
    Just noticed today that Here Maps won't initiate. Tapping the tile loads the start screen, but that's it.
    01-21-2015 06:37 PM
31 12

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