1. DTeKDeV's Avatar
    I purchased my Lumia 930 from amazon "unlocked" from a trusted retailer. When I put in ##7820# to test to see if its unlocked, it gives me a screen with a simcard with a locked lock in front of it. What's up? I thought the phone was supposed to be unlocked??

    02-10-2015 01:56 AM
  2. Harrie-S's Avatar
    Did you try to place a sim in?
    And in Settings > extras+info > what is writen under Mobile Operator XXXXX

    But if you can not use a sim card that you have to contact the seller on E-bay to change your phone.
    DTeKDeV likes this.
    02-10-2015 02:06 AM
  3. Nicholas Lovan's Avatar
    I purchased my Lumia 930 from amazon "unlocked" from a trusted retailer. When I put in ##7820# to test to see if its unlocked, it gives me a screen with a simcard with a locked lock in front of it. What's up? I thought the phone was supposed to be unlocked??

    http://oi60.tinypic.com/1zcn5fq.jpg
    It's unlocked, extras+info just sometimes assumes the SIM is locked due to a lack of info it could grab in time.
    DTeKDeV likes this.
    02-10-2015 02:09 AM
  4. DTeKDeV's Avatar
    I went to MetroPCS and inserted one of their SIM cards, but it didn't pick up. It's probably because the person inserted the SIM card without rebooting the phone. I told her " Did you reboot the phone when you inserted the SIM card?" She says "No, I don't have to. The signal should automatically pick up." I said "Okay" and left. Tell me if I'm wrong, but I remember talking to metroPCS agents on the phone and I always had to reboot my phone after taking out my SIM card. I would try to place a friends SIM card in, but their SIM cards are different than mine. I take nano.

    My mobile operator reads "000-TH".
    02-10-2015 09:39 AM
  5. Vlada Nehez's Avatar
    You have to reboot the phone for SIM card to be recognized.
    DTeKDeV likes this.
    02-10-2015 11:19 AM
  6. jay6600's Avatar
    My UK CV 930 does the exact same, its factory unlocked ,
    so aslong as its working dont worry about what enter that code displayed.
    DTeKDeV likes this.
    02-10-2015 11:25 AM
  7. Harrie-S's Avatar
    I

    My mobile operator reads "000-TH".
    000-TH
    Is country variant Thailand
    So unlocked.
    You can double check it in this link.
    http://www.windowscentral.com/know-y...mia-os-updates
    DTeKDeV likes this.
    02-10-2015 11:30 AM
  8. DTeKDeV's Avatar
    Thanks for clearing this up for me, guys. Much appreciated.
    02-10-2015 11:18 PM

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