1. lynch7's Avatar
    Hello guys, today I was looking at my gf's 930 and I saw that there is no Outlook application on it. First I thought just that there isn't a tile, but when I scrolled/searched the app list I didn't found the app either. Have any of you had the same problem, what may cause it and how to fix it? Thanks :)
    03-10-2015 04:42 AM
  2. MKairys's Avatar
    There is no such app. When you create email accounts you get entries in the app list for each one. I have one called Outlook (exchange) and one called Comcast (pop3)
    03-10-2015 04:58 AM
  3. lynch7's Avatar
    Well on my 735 there is an app, in the apps list is an outlook app that launches the mailbox, I looked at the settings and I dont find another way to open the mailbox if it isn't that app.
    03-10-2015 02:50 PM
  4. gordonfink's Avatar
    I have 5 email accounts on my 930, and there is no Outlook app. As said above, each one is created when you add an email, then it shows up in the app list as what you named it. I have the Outlook tile on my start screen for each of those accounts, and they are labelled.
    03-10-2015 06:32 PM
  5. the whole taco's Avatar
    I have 5 email accounts on my 930, and there is no Outlook app. As said above, each one is created when you add an email, then it shows up in the app list as what you named it. I have the Outlook tile on my start screen for each of those accounts, and they are labelled.
    hmmm, I have a 930 and there is an Outlook app
    I use it to connect to my Microsoft account mail
    and I added another email account to it and as said, it creates a new app with that name
    Attached Thumbnails outlook-app.jpg  
    03-10-2015 11:16 PM
  6. gordonfink's Avatar
    03-11-2015 07:43 AM
  7. Wasim Wes Adetunji's Avatar
    Go to settings > email and accounts
    03-11-2015 10:53 AM
  8. Kaushik Banerjee's Avatar
    Hello guys, today I was looking at my gf's 930 and I saw that there is no Outlook application on it. First I thought just that there isn't a tile, but when I scrolled/searched the app list I didn't found the app either. Have any of you had the same problem, what may cause it and how to fix it? Thanks :)
    Ok so keep calm and understand it !
    We are trying to say is the outlook app which u say isn't any app. It shows under the app list for sure..but don't mistake it for an app....
    Go to settings> emails and accounts >microsoft account > contents to sync> check the email button
    Try this on your gf's phone...and voila...there you have outlook as you say on your app list.!
    lynch7 likes this.
    03-11-2015 11:00 AM
  9. the whole taco's Avatar
    Ok so keep calm and understand it !
    We are trying to say is the outlook app which u say isn't any app. It shows under the app list for sure..but don't mistake it for an app....
    Go to settings> emails and accounts >microsoft account > contents to sync> check the email button
    Try this on your gf's phone...and voila...there you have outlook as you say on your app list.!
    sort of.
    I think what may happen is when initially setting up the email account for a Microsoft Outlook dot com account, it gives it the default "app" name Outlook, which can be changed by going into email+accounts under Settings.
    So for some, like me, it may look like the Outlook app has been there all along.
    03-11-2015 06:43 PM
  10. Kaushik Banerjee's Avatar
    sort of.
    I think what may happen is when initially setting up the email account for a Microsoft Outlook dot com account, it gives it the default "app" name Outlook, which can be changed by going into email+accounts under Settings.
    So for some, like me, it may look like the Outlook app has been there all along.
    Yea exactly....when settings up the phone for the first time, for some regions the email sync option automatically gets activated thereby after setting up our device, we get to see the outlook app which is nothing but our email. If you add more email accounts it gets added into app list with the name of the email account , as simple as that
    lynch7 likes this.
    03-11-2015 08:33 PM
  11. the whole taco's Avatar
    ... If you add more email accounts it gets added into app list with the name of the email account , as simple as that
    yep.
    and those apps get a different tile design to the Outlook one, which further gives the impression there is an Outlook app
    well, at least to smartphone newbies like me :)
    03-12-2015 04:41 AM

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