1. Martin Guy1's Avatar
    just received my Lumia 930 and when its charged it takes around 14 seconds to wake up I use bing as alock screen picture if I push the camera button it might wake up depending on how it feels tried resetting the phone worked ok until it any one know of a way of fixing this
    04-03-2015 05:35 PM
  2. grantpwarren's Avatar
    just received my Lumia 930 and when its charged it takes around 14 seconds to wake up I use bing as alock screen picture if I push the camera button it might wake up depending on how it feels tried resetting the phone worked ok until it any one know of a way of fixing this
    Try using a normal photo from your phone...
    04-03-2015 06:30 PM
  3. tangledW's Avatar
    Is it installing apps, music, etc.?
    Depending on what its doing , the phone may be sluggish while it's still setting up in the background.
    04-03-2015 06:38 PM
  4. droidguy1964's Avatar
    just received my Lumia 930 and when its charged it takes around 14 seconds to wake up I use bing as alock screen picture if I push the camera button it might wake up depending on how it feels tried resetting the phone worked ok until it any one know of a way of fixing this
    Too.
    04-03-2015 09:37 PM
  5. Martin Guy1's Avatar
    im using bing tried a normal photo slowed down even more
    04-03-2015 11:02 PM
  6. Martin Guy1's Avatar
    no installed everything no background apps running ...only happens when its fully charged
    04-03-2015 11:03 PM
  7. tangledW's Avatar
    Contract Microsoft, they'll be able tell you something. It may be a bad device.

    First thing they'll tell you is to soft reset... then hard reset. If you do this beforehand, you could save some time and if it doesn't work hopefully they'll just replace the device.

    If you just got the device and it came through a carrier, they may just replace it with minimal questioning.
    Laura Knotek likes this.
    04-04-2015 04:38 PM
  8. Martin Guy1's Avatar
    Getting A new one on Wednesday
    04-05-2015 04:40 AM
  9. Martin Guy1's Avatar
    received a new Lumia 930 today and everything working as it should
    04-08-2015 08:46 PM

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