1. freypal's Avatar
    Is the 930 known for having weaker signal reception than previous devices?

    I have a Lumia 1020 on EE in the UK and in the house I get a constant 1-2 bars of 4G. My girlfriend has just had a new Lumia 930 on the same network and it keeps flicking between 1-2 bars 4G and then to H+ and 3G+.

    The phones can be next to each other but my 18 month old 1020 can hold constant 4G whilst hers cannot....

    Cheers
    05-05-2015 12:59 PM
  2. gpobernardo's Avatar
    There has been a discussion about something similar (a phone not receiving signals while a different phone beside it receives signal). It turned out that the problem was caused by the fact that the two phones had different cellular connectivity band frequencies.

    I just checked the specifications for the L930 and the L1020 and they, indeed, have different cellular connectivity band frequencies. In fact, they have no band frequencies in common.

    It's possible that your mobile service provider has cellular connectivity band frequencies that the L1020 can access but which the L930 can't. You may check this with your mobile service provider (either by calling them or by checking their website (if they posted information about their cellular band frequencies)).
    Laura Knotek and freypal like this.
    05-05-2015 01:59 PM
  3. freypal's Avatar
    Thanks for the info and the quick reply. Exactly what I needed. That does make sense, I guess if that's the case there is little point trying to get it swapped. I'll have a look into it!
    gpobernardo likes this.
    05-05-2015 02:26 PM
  4. gpobernardo's Avatar
    You're welcome.

    Let us know what you find.
    05-05-2015 03:00 PM
  5. freypal's Avatar
    Hmmm according to the UK MS website the following is true...;

    Lumia 1020
    LTE FDD network: Band 17 (700MHz), Band 2 (1900 MHz), Band 4 (1700/2100 MHz), Band 5 (850MHz)

    Lumia 930
    LTE FDD network: Band 1 (2100MHz), Band 20 (800MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900MHz)

    According to wikipedia..;

    EE operate;
    Band 3 1800Mhz and Band 7 2600Mhz

    Which would seem to suggest that the 930 should be better suited? Or am i missing something....
    05-05-2015 03:35 PM
  6. gpobernardo's Avatar
    The information for the phones are the same (they should be since we're looking at the same page). From these information, it would indeed seem that the L930 should have a lot better signal reception.

    I'm guessing that the information in Wikipedia is either outdated or plainly inaccurate - there's a chance of this happening in Wikipedia, and that's the reason why online articles from Wikipedia are not acceptable references for academic research in some universities.

    Try checking with your mobile service provider directly.
    05-05-2015 04:04 PM

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