1. Windows Central Question's Avatar
    Hello Everyone.

    Before 2 hours my Lumia 930 Phone screen started jumping making it impossible to unlock. Also when I somehow managed to go into the menu it behaved like it was pressing some keys automatically going into menus and stuff. I thought it was some screen damage issue, so I cleaned it - still no result. I believe it is worth mentioning that when the issue occurred my battery was critically low. Do you have any ideas ?

    Thank You !
    05-19-2015 12:06 PM
  2. AndyCalling's Avatar
    Sounds like it. Just bad luck I suppose. Loving my 930 which has been very reliable so good luck.
  3. AndyCalling's Avatar
    Sounds just like the issues reported when someone uses a cheap e-bay screen replacement. Are you sure this was a new phone and not a used one? If you have only had it for 2 hours it should go straight back to the shop.
    05-19-2015 12:47 PM
  4. Nikola Gotsev's Avatar
    Hi Andy !

    I have the phone for around 3 months now. It is new bought from a retailer. It just started happening today.

    Thanks !
    05-19-2015 12:54 PM
  5. charlatan1978's Avatar
    I would try a soft reset and if that doesn't resolve it a hard reset.
    05-19-2015 01:05 PM
  6. Nikola Gotsev's Avatar
    Hi Charlatan.

    Tried both - no luck ... Even tried the Windows Phone Recovery Tool and preinstalled to the latest firwmare (which I had). I guess I will need a replacement...

    Thanks!
    05-19-2015 01:08 PM
  7. AndyCalling's Avatar
    Sounds like it. Just bad luck I suppose. Loving my 930 which has been very reliable so good luck.
    05-19-2015 06:03 PM

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