1. Black icon's Avatar
    I got my 930 for about 3weeks, and went through all settings manipulation still not able to activate Cortana.
    Am from France so my first language is French, but i live in India.
    So knowing the fact dat Cortana has some region limitations i did set my 930 to USA region and language into English. Still am getting dat screen saying : Cortana Off, disabled by company policy."

    I'LL try to send the screen shot later.

    Is there anyone who succeeded to use Cortana on 930, if so how did you proceed???
    Thx for reading.
    Attached Thumbnails wp_ss_20150528_0001.jpg  
    Last edited by Black icon; 05-28-2015 at 07:45 AM.
    05-28-2015 07:25 AM
  2. Harrie-S's Avatar
    First of all double check the Cortana Settings.
    When, where, and on what phones is Cortana available? How to - Microsoft Community

    There are indeed some people with a similar problem and the failure code would suggest Cortana is blocked by your company, or you use a company network which blocks it.
    But if this is not the case a hard reset solved this failure code for all people.
    Black icon likes this.
    05-28-2015 07:47 AM
  3. Black icon's Avatar
    Thx for the quick reply.
    Before i go for the reset, could please let me know am gonna lose as personal data or apps?

    Thank you.
    05-28-2015 09:06 AM
  4. eusty's Avatar
    05-28-2015 09:17 AM
  5. Black icon's Avatar
    Thank you guys, Cortana is now working after I did a factory reset.
    Harrie-S likes this.
    05-30-2015 06:44 AM

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