The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
06-13-2015 05:28 AM
26 12
tools
  1. Geo Hutchings's Avatar
    My phone died today :/ sad times only had it a month RIP 930 never buying it again 940 here I come (I have back up 925 but the mic is not working because of an update and now does not want to go back to working)

    Ps tried everything to get it working
    Last edited by Geo Hutchings; 05-31-2015 at 07:25 AM.
    05-31-2015 06:23 AM
  2. mary beth hale's Avatar
    So sorry to hear that. What happened?
    05-31-2015 06:45 AM
  3. adrian1338's Avatar
    clearly nothing interesting since he is not even trying to find out what happened. black screen of death.. what is this even suppose to mean? does it light up buttons and screen stays black? what OS is had been running? does the recovery tool not work? did the hard/softreset not work? what a post
    05-31-2015 06:47 AM
  4. Geo Hutchings's Avatar
    clearly nothing interesting since he is not even trying to find out what happened. black screen of death.. what is this even suppose to mean? does it light up buttons and screen stays black? what OS is had been running? does the recovery tool not work? did the hard/softreset not work? what a post
    Done it all XD have you not heard of black screen of death the screen tries working, when you turn it on you see the nokia name very dim then nothing, can't even use the phone at all now because I formatted it, but before I could use the camera haha of course had no clue what the picture looked like and button light up but the screen is very dim or nothing at all, nothing I can do, but send it back and see if I can get it fixed
    05-31-2015 07:22 AM
  5. Geo Hutchings's Avatar
    So sorry to hear that. What happened?
    No clue just stop working when I woke up
    05-31-2015 07:22 AM
  6. Diego Ceccacci's Avatar
    If it has a month, it's probably covered by warranty...
    05-31-2015 07:24 AM
  7. irtiza_fayaz's Avatar
    Maybe the digitizer got broken. You said you were able to take a picture before. Once can presume that everything except the screen is working. Please elaborate on "formatting" it. Did you set up the phone after resetting it?
    05-31-2015 07:27 AM
  8. Geo Hutchings's Avatar
    Maybe the digitizer got broken. You said you were able to take a picture before. Once can presume that everything except the screen is working. Please elaborate on "formatting" it. Did you set up the phone after resetting it?
    The Digitizer is fine, touch screen works everything works apart from the OLED screen which can't power up it tries to, might see a icon at the top once every so offend and I used the recover tool to reformatted it
    Can't there is nothing to see, I tried remembering which buttons to press on setup impossible to do XD
    05-31-2015 07:32 AM
  9. Geo Hutchings's Avatar
    If it has a month, it's probably covered by warranty...
    It was from amazon so I have no idea, might do, getting sent to Microsoft repair, if they can't do anything then just going too wait it out
    05-31-2015 07:34 AM
  10. irtiza_fayaz's Avatar
    Probably a burnt capacitor(s) connected to the LEDs. If you want you could get it checked out at a service centre. Seems quite simple an issue.
    05-31-2015 07:37 AM
  11. Geo Hutchings's Avatar
    Probably a burnt capacitor(s) connected to the LEDs. If you want you could get it checked out at a service centre. Seems quite simple an issue.
    It might be makes sense this phone does get hot, I will post a video of it, I will need to fine one near me I will look tomorrow, its a shame its such a good phone, I am glad I have my Lumia 925 XD
    05-31-2015 07:41 AM
  12. miodrage's Avatar
    Yupp, it is a small capacitator, that is controlling the lighting, so easily can get fixed.
    Geo Hutchings likes this.
    05-31-2015 09:22 AM
  13. vsmh96's Avatar
    It might be makes sense this phone does get hot, I will post a video of it, I will need to fine one near me I will look tomorrow, its a shame its such a good phone, I am glad I have my Lumia 925 XD
    Id love to have the 925 please 😂
    Geo Hutchings likes this.
    05-31-2015 09:30 AM
  14. Geo Hutchings's Avatar
    Id love to have the 925 please
    I got an 820 if you like :D
    05-31-2015 10:37 AM
  15. gordonfink's Avatar
    Where is this backlight capacitor? I've had phones like this, and put the board into a new LCD assembly, and it worked fine. Normally, I thought the backlight control was on the board. If so, the board transplanted into a new LCD assembly would have the same problem.

    Is it on the LCD assembly someplace?
    05-31-2015 11:10 AM
  16. vsmh96's Avatar
    I got an 820 if you like :D
    Ill take it so long its free. Back to the topic. Do get it checked out by the Care Center and keep us posted. So when can i expect it to arrive at my door? :P
    Geo Hutchings likes this.
    05-31-2015 08:58 PM
  17. Geo Hutchings's Avatar
    Ill take it so long its free. Back to the topic. Do get it checked out by the Care Center and keep us posted. So when can i expect it to arrive at my door? :P
    Well it would be free but the screen is cracked XD haha, Not got a care center near me, nearest is in London, I am in the south in dorset, but I will look to day for phone repair shops and lets hope fore the best, its still working and if I charge it I get some screen, dim mind for about 2 seconds then black again, not enough time to setup the phone
    vsmh96 likes this.
    05-31-2015 11:40 PM
  18. Geo Hutchings's Avatar
    Where is this backlight capacitor? I've had phones like this, and put the board into a new LCD assembly, and it worked fine. Normally, I thought the backlight control was on the board. If so, the board transplanted into a new LCD assembly would have the same problem.

    Is it on the LCD assembly someplace?
    OLED does not have a backlight... its something to do with the powering with the LED's
    05-31-2015 11:43 PM
  19. jay6600's Avatar
    Other than not boot & require soft reset i Havent had black screen of death in any my lumias, but ive had that silly bluescreen with the sad smiley on a 520 before...
    .
    If your 930 is recognised by a pc? Did you try connecting it upto a pc with nokia care suite and setting it in testmode and running tests?
    Geo Hutchings likes this.
    06-01-2015 08:27 PM
  20. Geo Hutchings's Avatar
    Other than not boot & require soft reset i Havent had black screen of death in any my lumias, but ive had that silly bluescreen with the sad smiley on a 520 before...
    .
    If your 930 is recognised by a pc? Did you try connecting it upto a pc with nokia care suite and setting it in testmode and running tests?
    Yeah its not common on lumia phones but its has happen to people with 930's, and i only used Lumia recovery tool, as i did not know about the nokia care suite but i have sent it to Microsoft now, so lets hope for the best :)
    06-03-2015 05:40 PM
  21. Pavlos Kosmidis's Avatar
    try to download Windows Phone |Recovery Tool 2.1.1 and follow the instractions to recover.
    06-10-2015 07:30 AM
  22. Geo Hutchings's Avatar
    try to download Windows Phone |Recovery Tool 2.1.1 and follow the instractions to recover.
    all repaired now by Microsoft got it back to day
    06-10-2015 07:54 AM
  23. chevypad's Avatar
    Was it warranty or how much does MS bill for repair, if you don't mind me asking. I saw you bought on Amazon, and those sales don't tend to include warranty?
    06-10-2015 08:53 AM
  24. gordonfink's Avatar
    You got it back already? Wow. Any indication of what got fixed?
    06-10-2015 09:25 AM
  25. Geo Hutchings's Avatar
    Was it warranty or how much does MS bill for repair, if you don't mind me asking. I saw you bought on Amazon, and those sales don't tend to include warranty?
    It was covered by warranty lucky :) no charge
    06-13-2015 05:27 AM
26 12

Similar Threads

  1. Phantom touch/screen sensitivity problems?
    By jantveg85 in forum Microsoft Lumia 640 XL
    Replies: 17
    Last Post: 10-01-2015, 03:50 PM
  2. Replies: 2
    Last Post: 06-01-2015, 06:11 AM
  3. How can I cancel a speech from downloading on my Lumia 730 there is no pop up to do this?
    By Windows Central Question in forum Nokia Lumia 730 & 735
    Replies: 0
    Last Post: 05-31-2015, 02:36 AM
  4. Does Nokia Headset work on Microsoft Lumia 435???
    By nandakishorem98 in forum Ask a Question
    Replies: 1
    Last Post: 05-31-2015, 02:15 AM
  5. After call, balance message not coming on my Lumia 730
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 05-31-2015, 01:20 AM
LINK TO POST COPIED TO CLIPBOARD