03-27-2016 08:52 AM
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  1. monedetoune's Avatar
    Xxx
    Last edited by monedetoune; 03-12-2016 at 05:05 AM.
    eusty likes this.
    08-15-2015 11:52 AM
  2. jodeltje's Avatar
    seems I'm rocking a unicorn here, lol.
    I have a finnish 930 from Vietnam, no flickering screen, mic works fine, timely updates, the lot.
    08-16-2015 07:50 AM
  3. sstiwari's Avatar
    My Lumia 930 purchased in Feb 2015, is made in Vietnam. Its exclusive White Gold Edition.

    But alas both defects are there.

    1. The screen flickers on 2G Networks.
    2. The two Microphones of the Back Panel do not work since April 2015.

    Microsoft what have you done to your flagship!!!
    09-11-2015 06:33 AM
  4. jeag888's Avatar
    Hi, I have the exact same issue with the mics,
    my phone L930 is made in china and was purchrased on september 2015
    video seems to record more volume on the right channel than left channel.
    I don't think it is a a software issue, because if you turn on the 5.1 audio recording, you get two audio tracks on the mp4 file: the 6-channel track seems ok (at least when heard on stereo headphones seems well balanced), but the stereo track channel is clearly unbalanced.
    Any way to report this? as quite a few of us are having the issue
    10-03-2015 07:59 PM
  5. Chris_Kez's Avatar
    I'm having the same issue with front (2nd?) mic not working. Phone or skype calls over speaker have no input; Skype video messages (recorded with front camera) have no audio; Lumia Camera front videos have no sound either; Cortana input and song identification do not work.

    Cortana (and Hey Cortana) seemed to work great on Update 2, but the other issues were still there. I just rolled back to 8.1 Update 1 with Denim and all the mic problems are there, and Cortana no longer hears me.

    I'm debating whether I should go back to Update 2 (if possible) or maybe go to the latest W10 mobile build on the fast ring.

    I'm curious about the Nokia Care Suite mentioned above. I'd love to check out the test suite, but I hate downloading stuff from random places. I found what I think is a good source: Nokia Care Suite PST 5.0 5.6.134.1513 ? Seidea
    But the download links take you to an adly site and then you need to select a random hosting site from which to download. Gross. If I get desperate I may go that route. I bought this from Expansys USA in April so I have pretty much no support.
    10-14-2015 10:53 AM
  6. yetanotherguy's Avatar
    Hi Chris_Kez,

    If you bought yours from expansys-usa, they do help you with warranty repairs in the first six months of purchase (so if you are within that, contact them). I think your device still has warranty for the one year, but you have to send it to the Nokia care of the country that the device was bought from (and there begins the import problems too). Expansys-USA helps you with this part within 6 months of purchase. That's the good part.

    The bad part is that I sent in mine to them late August for the same problem, and am still waiting for my device back. Last I heard two weeks back, the parts supplier keeps changing the parts available dates on them, so they are helpless. Expect return time was this week, but have not been able to get a decent reponse from expansys this week. This (shortage of parts) seems to be a common problem.
    Chris_Kez likes this.
    10-14-2015 12:56 PM
  7. monedetoune's Avatar
    Xxx
    Last edited by monedetoune; 03-12-2016 at 05:05 AM.
    10-16-2015 09:02 AM
  8. deepak12345's Avatar
    I agree with the shortage of parts. already sent mine 3 times since may. all 3 mobos have the same defect. now waiting for a new mobo / transceiver. its either, there is a major QC issue for lumia devices or denim actually broke the hardware. no official statement from Microsoft yet.
    I have not taken mine for repairs yet it might take soo much time.. Its 4 months old it was working fine when I got the phone. It was on cyan...then I updated...
    10-16-2015 09:23 AM
  9. onetwright's Avatar
    My 930 speakerphone stopped working. I didn't know why until now. This sux =(
    10-16-2015 11:29 AM
  10. gricardo's Avatar
    Mine stopped working after rolling back from 10 to 8.1. I have a suspicion that the firmware the WDRT installs is causing this defect. Tomorrow I'll try to install an older firmware I have saved in my PC and see if it fixes. Cortana seems to work normally while speaker on calls doesn't.
    10-16-2015 10:26 PM
  11. Selahattin Kotay1's Avatar
    I do not have these problems somehow. Microphones work well when i am sending voice records or when recording video or name your self as you want. And 2g works very well and not flicklering.strange
    10-17-2015 04:17 AM
  12. Rodrigo Mendes's Avatar
    It's a shame how Microsoft threat us on this case. Should be a recall.
    10-17-2015 03:52 PM
  13. Selahattin Kotay1's Avatar
    hope W10 will clear all this issues..
    10-18-2015 03:23 AM
  14. QuadraFX's Avatar
    hope W10 will clear all this issues..
    Fixing hardware problems via software ? Great idea !
    10-18-2015 11:49 AM
  15. monedetoune's Avatar
    Xxx
    Last edited by monedetoune; 03-12-2016 at 05:05 AM.
    10-18-2015 12:39 PM
  16. vodda's Avatar
    hm, how can denim kill it if its get fixed by m$? this must be a design flaw then?
    10-18-2015 01:22 PM
  17. vodda's Avatar
    btw, does test mode with nokia suite works on windows 10 mobile or it have to bo Denim 8.1?
    10-18-2015 01:25 PM
  18. Selahattin Kotay1's Avatar
    Fixing hardware problems via software ? Great idea !
    Hardware? Firstly, i do not have any problem with my 4th microphone. Secondly, microphone issues came out after denim update which means this is a software issue. Before writing something in forums while you claim that you know smth. , make a research! Highly recommended!!
    10-20-2015 06:56 AM
  19. QuadraFX's Avatar
    Hardware? Firstly, i do not have any problem with my 4th microphone. Secondly, microphone issues came out after denim update which means this is a software issue. Before writing something in forums while you claim that you know smth. , make a research! Highly recommended!!
    Do the same, hardware-wise.
    10-21-2015 04:36 AM
  20. monedetoune's Avatar
    Xxx
    Last edited by monedetoune; 03-12-2016 at 05:05 AM.
    10-21-2015 05:20 AM
  21. monedetoune's Avatar
    Xxx
    Last edited by monedetoune; 03-12-2016 at 05:06 AM.
    10-21-2015 05:29 AM
  22. vodda's Avatar
    Where can I get cyan FW so I can test if it works fine there?
    10-21-2015 08:32 AM
  23. vodda's Avatar
    Is it a design flaw of the speaker or circuit, why not using another parts then?
    10-21-2015 08:33 AM
  24. venki m's Avatar
    In my Lumia 930, the problem is only when switching to speakers when am in call.. .. The mics work great when using Cortana, watsapp, recording audio, recording video..I suppose this is software update 8.1 update 2... The mic with speakers on call was working fine before 8.1 update 2. I suppose it must be firmware issue
    10-22-2015 12:12 PM
  25. Selahattin Kotay1's Avatar
    i have just did Nokia pst in service mode and everything rocks. Do you think that i am the first hell lucky person in da world who has L930 without any microphone problem?
    10-22-2015 12:13 PM
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