1. Windows Central Question's Avatar
    Is this a mechanical fault or programmable fault, and can I fix it myself. has not been dropped to my knowledge.
    01-31-2016 11:57 AM
  2. gpobernardo's Avatar
    Try restarting your phone or performing a soft reset - this should fix most software-level issues. If those don't work, try a hard reset (will erase all your personal data). If that doesn't still work, you may need to bring your phone to a service center (where they will also erase all your personal data).

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    01-31-2016 12:54 PM
  3. Vicky Hasan's Avatar
    I bought Used Lumia and it was having the same issue Flash was totally not working, opened the back cover, raised the two connectors of Flash next to camera close the cover and voila it's working now.
    02-24-2016 03:28 AM
  4. gordonfink's Avatar
    try pushing on the back cover in the area of the flash and see if it comes on.
    02-24-2016 11:19 AM
  5. sarim_xyz's Avatar
    I dropped my 930 a while back and the flash stopped working. Turns out, it was just because the cover had come off loose. Just push it hard enough to click it properly and it should start working. The flash is connected to the cover via small contacts which break when the cover is loose or open.
    02-28-2016 06:40 PM
  6. eusty's Avatar
    I dropped my 930 a while back and the flash stopped working. Turns out, it was just because the cover had come off loose. Just push it hard enough to click it properly and it should start working. The flash is connected to the cover via small contacts which break when the cover is loose or open.
    I had the same issue with Qi after a drop.

    To the OP look around the edges of the phone to make sure that it is an identical profile against the metal rim. Mine only had one tab slightly raised and it was enough not to work, snapped it back and everything was fine.
    02-29-2016 06:43 AM

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