1. DeNeDe's Avatar
    I use Nokia/Microsoft phones for their camera. I didn't gave 2 cents about Windows Phone in version 8.1
    Everything was working at normal parameters...but since i updated to Windows 10 a couple of days ago it has been such a train-wreck

    1. Mics aren't working [global issue for all, factory broken]
    2. Proximity sensor is malfunctioning [i think global issue for all, factory broken]
    3. Pictures that were done on Win8.1 aren't recognized on Win10M. [when connecting the phone to the pc i can't see the thumbnails of the ones done on 8.1, but i can see the ones done on Win10M]
    4. I take pictures with DNG format also. When deleting the pictures from the phone the DNG isn't deleted.On Win8.1 i didn't had this issue.
    5. I don't want to be forced to go on Android because none of their phone are good on the camera departament. Even the S7 is behind 950XL at photos/videos. But all the problems above with the OS and everything are so bull****ing...
    6. And yeah i'm considerating going for 950XL but i'm worried it will also be factory broken
    03-26-2016 03:16 PM
  2. ven07's Avatar
    Consider a hard reset without restoring a backup and then check if the issues are still there
    abhishek singh21 likes this.
    03-26-2016 06:24 PM
  3. Nokia930usr's Avatar
    A hard reset didn't fix any of those problems for me . Its just useless software/firmware combination afaik . I have all those problems and screen flickering . Never had any screen flickering or broken mic software with 8.1 . I could never recommend W10 for a 930 in the state it is in atm .
    ven07 and Berner50 like this.
    03-26-2016 07:02 PM
  4. DeNeDe's Avatar
    A hard reset didn't fix any of those problems for me . Its just useless software/firmware combination afaik . I have all those problems and screen flickering . Never had any screen flickering or broken mic software with 8.1 . I could never recommend W10 for a 930 in the state it is in atm .
    I agree. it is just so damn broken. :| But i kinda got used with the damn new store and ****, but can't simply use the phone with Win10M.. :(
    I will go in the Windows Insider Program and see if some new updates gonna fix it,[i mean they cant broke it even more] if not, gonna hard reset it or do something about...
    03-26-2016 07:12 PM
  5. ven07's Avatar
    Yes it might be that you guys need firmware, but wow these issues are severe. Which build are you guys on?
    abhishek singh21 likes this.
    03-26-2016 07:49 PM
  6. DeNeDe's Avatar
    Just updated my phone to a build I found in the Windows Insider Program.

    10.0.14295.1000

    It made things even worse so i hard reseted the device but it booted up on the same build. I thought it was going to go on the factory reset windows 8.1 OS

    edit: Just realised that when i record videos(4K) i can also get the audio.. huuuray.. so the mics aren't dead[hardware issue] but the OS/apps are broken..
    03-27-2016 04:53 AM
  7. ven07's Avatar
    Lol like i said.. It probably isn't down to the hardware unless you dropped your phone :p

    Doing a hard reset will keep you on the same build you had before performing the reset. If you want to downgrade you need to use the windows devices recovery tool: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    From the looks of it the latest RS builds are mostly optimized for phones that shipped with w10m, but that is just speculation from my end
    abhishek singh21 likes this.
    03-27-2016 05:48 AM
  8. DeNeDe's Avatar
    Proximity sensor is still malfunctioning. A hard press on it will make it work for a few secs..
    Yeah, on the recovery tool it says the Current device/Current Server firmware. The one from the server is version 9xxx
    Also it will be so troublesome that after build/firmware update we would need to hard reset the device to make it work properly. :|
    Last edited by DeNeDe; 03-27-2016 at 06:15 AM.
    03-27-2016 05:57 AM
  9. Chomiq's Avatar
    Proximity sensor isn't malfunctioning. It's the fault of screen lift. That's why pressing on the screen seems to fix the issue temporary for you. What's actually happening is this:
    Your screen is connected to the frame of 930 with adhesive tape. 930's cpu is on the bottom right, it heats up during regular use, adhesion between screen and tape weakens over time. That causes the screen to lift. Little by little and eventually adhesion on the entire right side of the screen is weakened. As result screen also lifts above the proximity sensor. This causes the sensor to activate, that's why doubletap to wake stops working - phone thinks that it's still in your pocket and prevents screen from activating. That's why some people have issues with screen off during calls.
    Compare left side of the phone with right side. Left side should be flush with frame of the device, right side is possibly sticking out by less than 1mm (maybe more). If it's like that on the top edge (over the proximity sensor) then it's exactly as I described.

    It can be solved by:
    a) re-calibrating the proximity sensor - workaround, won't solve the issue forever
    b) warranty repair, replacing adhesive (possibly replacing entire screen) - claim bad assembly and proximity sensor issues, don't claim software issues. Why? They might try to pass off issues such as double tap to wake not working as you simply not enabling the function in system settings. Also, adhesive might catch on again and trick them into thinking that everything is working fine. Be sure to take detailed photos of your device, it will be easier for you to prove your point.

    As for hardreset. Just make a backup on W10M, delete backups created in 8.1. Then you just have to restore your backup created on W10M, no need for hardware reset.

    Lol like i said.. It probably isn't down to the hardware unless you dropped your phone :p
    My phone was never dropped and it's suffering two hardware issues that were caused either by bad design or bad QC.
    ven07 likes this.
    03-27-2016 07:33 AM
  10. DeNeDe's Avatar
    Its too troublesome to do RMA and indeed the screen is lifted a bit. Things like this makes us wanan go to Android =]]
    03-27-2016 11:27 AM
  11. abhishek singh21's Avatar
    Just updated my phone to a build I found in the Windows Insider Program.

    10.0.14295.1000
    that's the train wreck right there mate- those are preview builds, i wont be surprised if some day/builds in the future your device doesn't even wake up

    bizarre yes it is , with these preview builds nothing is guaranteed, its a russian roulette that you are playing with your device . :)
    ven07 likes this.
    03-27-2016 01:02 PM
  12. DeNeDe's Avatar
    that's the train wreck right there mate- those are preview builds, i wont be surprised if some day/builds in the future your device doesn't even wake up

    bizarre yes it is , with these preview builds nothing is guaranteed, its a russian roulette that you are playing with your device . :)
    well without that preview build device was acting very strange; with it looks a bit more stable so i'm glad but not fully satisfied.
    03-27-2016 01:26 PM
  13. GEO147's Avatar
    What OS will the Windows Recovery Tool bring me back to. I'm on 14295 at the moment, does it bring you back to 8.1 or earlier Insider build?
    03-27-2016 03:08 PM
  14. DeNeDe's Avatar
    I think it will bring you back on what Server firmware they have/build. 9xxx
    03-27-2016 03:51 PM
  15. GEO147's Avatar
    I think it will bring you back on what Server firmware they have/build. 9xxx
    What OS version is that? W10 or W8.1 is the question?
    03-27-2016 04:26 PM
  16. ven07's Avatar
    It will bring you back to the latest that is available for your phone outside of the insider preview program.. Which should be 8.1
    abhishek singh21 likes this.
    03-27-2016 10:31 PM
  17. Berner50's Avatar
    Just done this and yes it takes it back to 8.1
    GEO147 and ven07 like this.
    03-28-2016 04:03 AM
  18. Nokia930usr's Avatar
    I havnt noticed any flickering with the Fast Ring 14295.1000 OS build .
    ven07 likes this.
    03-28-2016 04:47 AM
  19. Gaurav Sag's Avatar
    I would not agree with u
    With Windows 10, you’ll likely be seeing more apps being added to the app store, because developers simply have to build one app for Windows 10 desktop for it work on smartphones and tablets, too. For example, Twitter just updated its app to support the latest version of the Windows 10 Mobile operating system. Many tech pundits view Twitter’s move as a positive sign for Windows phone users, who have often had limited app choices in the past.
    03-28-2016 08:25 AM
  20. DeNeDe's Avatar
    Today a lot of apps updated for me on the latest insider build. My device runs even faster and smoother. No flickering detected so far.
    My antutu scor jumped from 60220 to 61333
    ven07 likes this.
    03-28-2016 11:49 AM

Similar Threads

  1. Why is my Lumia 720 battery draining while charging?
    By Windows Central Question in forum Nokia Lumia 720
    Replies: 1
    Last Post: 08-12-2016, 06:21 PM
  2. Windows 10 Insider Preview 14295 won't install - Error 0x80070005?
    By Windows Central Question in forum Windows 10 Mobile Insider Preview
    Replies: 5
    Last Post: 08-04-2016, 05:02 AM
  3. Why is my Lumia 1520 battery draining fast?
    By mstabes in forum Windows 10 Mobile
    Replies: 2
    Last Post: 05-21-2016, 07:13 PM
  4. Lumia 640 Windows 10 missing extras
    By Darkmiss in forum Windows 10 Mobile
    Replies: 9
    Last Post: 03-28-2016, 01:58 PM
  5. Why aren't my apps opening on Windows phone 10?
    By aswin97 in forum Windows 10 Mobile
    Replies: 4
    Last Post: 03-26-2016, 11:41 PM
LINK TO POST COPIED TO CLIPBOARD