1. Phkejo's Avatar
    I'm having problems with my lumia 930 all of a sudden whenever I'm in a call I can hear the person but the are unable to hear me ,I'm on the latest phone update 10586.338 any ideas what might be the issue. Need help sos
    gpobernardo likes this.
    06-13-2016 05:16 PM
  2. gpobernardo's Avatar
    This happened frequently with my Lumia 1020, and it'll probably be observable in other units as well. Have you checked with your mobile service provider regarding this?

    Also, does this happen always? Does your phone have more than two bars of signal reception whenever you call?
    06-14-2016 11:43 AM
  3. Phkejo's Avatar
    No it just started acting up
    Originally posted by gpobernardo
    This happened frequently with my Lumia 1020, and it'll probably be observable in other units as well. Have you checked with your mobile service provider regarding this?

    Also, does this happen always? Does your phone have more than two bars of signal reception whenever you call?
    06-14-2016 03:43 PM
  4. ryanlow134's Avatar
    I'm having the same problem, he recipient on the other end often says there's some noise in the background, and I've made sure my reception is good. I'll try a reset on my phone to see if it solves this.

    On latest production build, 10586.420
    06-22-2016 08:02 AM
  5. gpobernardo's Avatar
    No it just started acting up
    Any response from your mobile service provider?
    06-26-2016 06:59 AM
  6. ryanlow134's Avatar
    I reset my phone and updated it to the latest build for Win10 (Non-Insider)

    Everything is working again.
    07-12-2016 12:04 AM

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