1. vEEP pEEP's Avatar
    Hmm.... my phone was fully charged before going to work. By the time I got to work it was at 28%. I did not use my phone. It is a 20 minute walk to work

    At home, it lasts much longer.

    Also at work, I charge via USB cable to my computer - it moved up 14% in 5 hours.

    At home, it charges much faster...

    Suggestions as to what is going on?

    Thanks,

    mr.V
    06-28-2016 07:59 PM
  2. Chintan Gohel's Avatar
    Hmm.... my phone was fully charged before going to work. By the time I got to work it was at 28%. I did not use my phone. It is a 20 minute walk to work

    At home, it lasts much longer.

    Also at work, I charge via USB cable to my computer - it moved up 14% in 5 hours.

    At home, it charges much faster...

    Suggestions as to what is going on?

    Thanks,

    mr.V
    while going to work, was data on?
    Can you check under battery saver which app has been using the most battery

    As for charging - the USB in a pc has a low output current so it cannot charge as fast as the average charger and certainly not as fast as a fast charger. PC USB current can be at most 0.5A while an average charger can be 0.75-0.85A while a fast charger can be 1.5-2.1A
    06-29-2016 12:47 AM
  3. vEEP pEEP's Avatar
    WhatsApp - 23.8%
    Microsoft - 15.3%
    Microsoft Edge - 10.8

    Those are my top 3.

    Data is on but I checked - very little change - about 100 megs used in two days.

    GPS....is that measured?

    Thanks for your help!
    06-29-2016 10:19 PM
  4. Laura Knotek's Avatar
    How is your signal strength during your commute to work and while you are at work?

    Bad signal can kill the battery quickly.
    Chintan Gohel likes this.
    06-29-2016 11:27 PM
  5. vEEP pEEP's Avatar
    Good point!
    It's actually really really good. I am in downtown area full bars and full 4g all the time!
    06-30-2016 09:47 PM
  6. vEEP pEEP's Avatar
    I am beginning to suspect this issue is arising from an update that won't download:
    http://forums.windowscentral.com/nok...no-update.html

    Is there any way to prevent a Windows Phone Update on my 930?

    There is no cancel option.

    Thanks,

    Mr. V
    06-30-2016 11:01 PM
  7. Chintan Gohel's Avatar
    I am beginning to suspect this issue is arising from an update that won't download:
    http://forums.windowscentral.com/nok...no-update.html

    Is there any way to prevent a Windows Phone Update on my 930?

    There is no cancel option.

    Thanks,

    Mr. V
    you could try a soft reset and disabling update from running in the background - but not that many ways of cancelling it. Just postponing
    07-01-2016 04:36 AM
  8. vEEP pEEP's Avatar
    I tried the soft reset - no luck.
    Tried a hard reset - but nothing happens (Volume down+ power + camera) while phone is off.

    How do I disabled it from the background.

    Is there anyway I can download update file to my desktop, copy it to my phone and execute it. It is now downloading. It might install?

    Thanks,

    mr. V
    07-01-2016 10:01 AM
  9. Chintan Gohel's Avatar
    I tried the soft reset - no luck.
    Tried a hard reset - but nothing happens (Volume down+ power + camera) while phone is off.

    How do I disabled it from the background.

    Is there anyway I can download update file to my desktop, copy it to my phone and execute it. It is now downloading. It might install?

    Thanks,

    mr. V
    to disable from background - go to settings > privacy > background apps > search the list for update and switch the toggle off

    You can't download the update to pc and copy over, that feature hasn't been around for a long time unfortunately.
    It will download the update but installation time depends on you - you can change time of install and keep postponing

    But honesty, just try the update
    07-02-2016 08:59 AM
  10. Chomiq's Avatar
    You can always use Windows Device Recovery Tool. Try it:
    https://support.microsoft.com/en-gb/...overy-tool-faq
    Chintan Gohel likes this.
    07-02-2016 09:23 AM
  11. vEEP pEEP's Avatar
    After doing a factory reset - all is good.
    I think the issue was the download was failing and it kept trying and trying - killing my battery. Why it kept failing I will never know.
    Now, it is installed - much better.

    Thanks for all the suggestions!!!
    Chintan Gohel likes this.
    07-02-2016 01:18 PM

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