1. eReS's Avatar
    I updated my Lumia 930 yesterday and running Windows 10 now.

    Today I was browsing on a PC photos stored on a phone connected to that PC.
    I tried to delete a photo but I always get message "The device has either stopped responding or is disconnected".
    07-12-2016 06:08 AM
  2. Chintan Gohel's Avatar
    I updated my Lumia 930 yesterday and running Windows 10 now.

    Today I was browsing on a PC photos stored on a phone connected to that PC.
    I tried to delete a photo but I always get message "The device has either stopped responding or is disconnected".
    check using a different USB cable or USB port - you can also delete from the phone itself using the file explorer app
    07-12-2016 06:50 AM
  3. eReS's Avatar
    checked different computers and different cables - still the same issue.
    and yes - I know that I can delete from the phone itself but that is not the point here.
    the problem is that I am not able to do it from PC what has been possible in WP8.1
    Last edited by eReS; 07-12-2016 at 12:43 PM.
    07-12-2016 11:21 AM
  4. Chintan Gohel's Avatar
    checked different computers and different cables - still the same issue.
    and yes - I know that I can delete from the phone itself but that is not the point here.
    the problem is that I am not able to do it from PC what has been possible in WP8.1
    never seen this issue before: What OS version are you on? MS just released a new update today - 10586.494. Try that out and revert. Also check for app updates
    07-12-2016 01:10 PM

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