Protect your tech:Get an Upsie warranty & save up to 70%
  1. Cocobongo123's Avatar
    I recently bought an L930 that came with W8.1 and I tested the 4 mics and they were running, so I upgraded to Windows 10 14393.448 Official Version Live-Voice and the audio recording in WhatsApp stopped running. This is not hardware, but software !!
    I researched hard and saw that the Lumias 950 / 950XL also have the same 4 microphones and some of them are also having problems with those microphones.
    I've tried everything, soft-reset, hard-reset, without backing up ....

    I found an App in the official store that makes recording using the 4 microphones of the L930 / 950> Sound Recorder Hi-Res - https: // ...

    I used this App> "" to check if there was an audio / microphone driver missing for the L930.

    Here in version 14393.448 is working normally connect and record video with the App "Camera". Maybe the Phone App does not support the 4 microphones.

    Well, I HOPE to M $ correct the microphones in RedStone 2 Final, If a third-party app is able to power the 4 microphones, then only M $ needs to work so that it works again on all L930s.

    jpharwood likes this.
    12-08-2016 02:42 PM
  2. Cocobongo123's Avatar

    The specific recording program can see all microphones and record normally.

    These are all the App that the Store asked me to download, these are the basic Apps.
    Could someone tell me if there is any missing? Could they compare with your windows 10 mobile?

    Last edited by Cocobongo123; 12-09-2016 at 06:12 AM.
    12-08-2016 09:11 PM
  3. danielsdian's Avatar
    I had this issue with my Lumia 930. Sent it to Microsoft as it was within warranty and they gave me a new phone, no questions asked. I dont have the 4 mic issue anymore... Also, their customer support services is awesome. Fast and easy to use.
    12-16-2016 05:53 AM
  4. jirkahtc's Avatar
    The problem with Lumia 930 microphones is only in case of HW revision and higher.The microphones on the motherboard (HW revison, are connected in a different way.If you have HW revision and lower it supports all 4 microphones and they work in every aplication.Lumia Camera is not deciding as it uses the microphones in a specific way - it can stand for broken or not used microphone virtualy (with another microphone).
    I have tested allready on many Lumia 930.
    12-17-2016 01:09 PM
  5. jadonx's Avatar
    My phone is hardware revision number, I was not able to voice record or record with rear surround after some time
    of use. I sent for repair and everything was fine as came back with Denim O.S. and repaired microphones. I updated back to Windows 10 then no surround, but after subsequent updates by Microsoft the surround and all is now back so very happy. :)
    01-12-2017 03:42 PM

Similar Threads

  1. Why does the Edge Favorites Bar keep going blank
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 12-09-2016, 05:42 PM
  2. Taking an Xbox One S across the pond
    By skydiverian in forum The Xbox Lounge
    Replies: 2
    Last Post: 12-09-2016, 10:36 AM
  3. Final Fantasy XV Armiger Guide: Where to find and how to use the ultimate weapons
    By in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-08-2016, 02:11 PM
  4. Replies: 0
    Last Post: 12-08-2016, 01:50 PM
  5. Replies: 0
    Last Post: 12-08-2016, 01:49 PM