02-03-2014 04:30 PM
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  1. rpd2's Avatar
    I spoke to a sales person in our store today and she said "the 929 has not been released yet." Thanks for the thread as I have been frustrated myself with the delay. I really wanted the 1020 with the 41m camera, but comitted not to go back to ATT (the last time I switched for whatever shiny, new phone they had at the time). I can't wait to get rid of my iPhone, but want the great camera in the new Nokia's. (The HTC poster just does not get it). Lets go Verizon!
    snowmutt likes this.
    11-21-2013 10:02 AM
  2. tcedwards's Avatar
    I read Q1, which would pretty much make the phone old, with 8.1 phones in the pipe line, oh wait Verizon won't get 8.1 phones will next fall!
    snowmutt likes this.
    11-21-2013 10:04 AM
  3. jlzimmerman's Avatar
    Yesterday I called a few stores and no news actually no knowledge of a Lumia 929. I then called Verizon customer retention and no new information on the Lumia 929 they did not know anything about the phone. I threaten to cancel my account (I have 6 lines) and still no knew news. The gentleman told me that at this time there is no new Windows phone release scheduled for this year. He indicated that there is one phone for next year.
    Today I had my wife call a few other stores and also call Verizon and same stuff they said they never heard of it and that they did not show any new windows phones coming out this year.
    Not sure if we all got fooled
    Un*******real, if true. If the 1520 had Qi charging I would have already told Verizon to pound sand.
    WarDamnEagle09 likes this.
    11-21-2013 10:11 AM
  4. Stuphologist's Avatar
    I just spoke with the sales guy I usually talk to at my local Verizon store (he knows me - what can I say, four lines and I go through phones pretty fast). He said not only are there none physically in the store, they aren't in the system and there's been no discussion (at least at the sales-staff level) of a new Nokia phone at all. He could be blowing smoke, of course, but he seemed genuine not glib or "spouting a line".
    snowmutt likes this.
    11-21-2013 12:04 PM
  5. Indistinguishable's Avatar
    I just spoke with the sales guy I usually talk to at my local Verizon store (he knows me - what can I say, four lines and I go through phones pretty fast). He said not only are there none physically in the store, they aren't in the system and there's been no discussion (at least at the sales-staff level) of a new Nokia phone at all. He could be blowing smoke, of course, but he seemed genuine not glib or "spouting a line".
    I think we can say definitively that at the retail level there has been no movement with this device. It's clearly not there yet. But we've had three Verizon employees, two of which seems to be corporate, who have confirmed that the device exists and has been in testing for quite some time. Not only that, but there have been leaks of someone, presumably someone who knows a Verizon employee, playing with phone & providing pictures. He even offered to sell it. It exists. It works. Just waiting for Verizon to announce and release.
    snowmutt and Sparty321 like this.
    11-21-2013 12:33 PM
  6. bertongbadtrip's Avatar
    I've been lurking around here for quite a while now, especially with the Lumia 929 rumours floating around. I'm a future Verizon employee (just got hired recently) but I haven't started working yet or even training at all. At my job interview with the manager they asked me what phone I was using and I mentioned that I had a Lumia 900 - which he then said "Oh yea, the Nokia rep was just here yesterday talking about the new 929". That was in the beginning of November.

    I won't be starting this November so I can't verify anything yet, but I can pretty much say that at the very least managers should be aware of it. Not necessarily the team members. So if you know a store manager personally, ask them, not the sales people.
    11-21-2013 12:59 PM
  7. Donny James's Avatar
    The sales people don't know jack squat! They are just going read from a politically correct script.
    Premium1 and MSFTisMIA like this.
    11-21-2013 01:16 PM
  8. tcedwards's Avatar
    And now that 6snap is out I can switch phones! Ugh Verizon!
    11-21-2013 03:00 PM
  9. RduNC's Avatar
    I also know someone that works at BB mobile here in Raleigh NC. She is a current 822 user and is absolutely jumping out of her skin to get a 929. The deal is they are no where to be found. She text me and basically pulled the " see I told ya so". I had asked her about the rumor of a November 21 being a release date. Her Verizon rep said no way that is going to happen. In fact, she said the way things are moving right now, it may be later in December or early January. She did also mention that thing change rapidly from time to time. Hope she is wrong. When it all comes down to it, it's all speculation. Hope it's sooner rather then later.
    Indistinguishable likes this.
    11-21-2013 03:06 PM
  10. coip's Avatar
    I'd wait. Yes, Verizon does butcher some phones (the Lumia 822's design wasn't as good as the 820), but in other areas they are great (the 928's design is superb, it came with 32GB and built-in wireless charging, although coming in a few more colors besides black and white would've been nice). AT&T has recently neutered their Windows Phones: releasing them as 16GB with no built-in charging anymore.
    11-21-2013 05:11 PM
  11. rdviper96's Avatar
    I did attempt to contact a few Verizon reps myself and they had no knowledge. It honestly seems like Verizon does not care about WP at all. In fact, when I went to the store to get switched over from AT&T thanks to the company changing providers, I mentioned to the sales rep that I didn't see any Windows phones out except a dummy HTC 8X (paper behind plastic). She told me that the new Galaxy Note 3 came out and they didn't have any room so they took down all of their Windows phones except that. She then told me that when new customers walk in the door, they push Android first above all else. They feel slighted by the iPhone because AT&T had it first so they're primarily an Android shop.

    This is what WP is up against!! I literally searched the entire store in my mall and that 8X was the ONLY phone on display and you couldn't even use it! I had to downgrade from the L920 to a used L822 so that I wouldn't use up contract discount on an L928, thinking that the L929 was on its way in a couple weeks (did this 3rd week of October). Luckily, the 822, while not as stellar as an L920, is holding up well, I really miss holding onto the "premier WP".

    Hopefully, now that WP is gaining some ground, we'll start to see a shift in this but when Verizon tells everyone to make their phones look like Android phones and then only sells Android phones to new customers, I do have my doubts...
    11-21-2013 05:39 PM
  12. Mr. MacPhisto's Avatar
    I did attempt to contact a few Verizon reps myself and they had no knowledge. It honestly seems like Verizon does not care about WP at all. In fact, when I went to the store to get switched over from AT&T thanks to the company changing providers, I mentioned to the sales rep that I didn't see any Windows phones out except a dummy HTC 8X (paper behind plastic). She told me that the new Galaxy Note 3 came out and they didn't have any room so they took down all of their Windows phones except that. She then told me that when new customers walk in the door, they push Android first above all else. They feel slighted by the iPhone because AT&T had it first so they're primarily an Android shop.

    This is what WP is up against!! I literally searched the entire store in my mall and that 8X was the ONLY phone on display and you couldn't even use it! I had to downgrade from the L920 to a used L822 so that I wouldn't use up contract discount on an L928, thinking that the L929 was on its way in a couple weeks (did this 3rd week of October). Luckily, the 822, while not as stellar as an L920, is holding up well, I really miss holding onto the "premier WP".

    Hopefully, now that WP is gaining some ground, we'll start to see a shift in this but when Verizon tells everyone to make their phones look like Android phones and then only sells Android phones to new customers, I do have my doubts...
    It can vary from store to store. My local big VZW store has a nice WP8 display with fully functional 928s, Odysseys, and 8Xs at the moment. It has a nice lit Windows display and the salespeople are knowledgeable.

    As to the delay, there are two factors. First, Verizon extensively field tests all their phones. The old "Can you hear me now?" ads are more true than you think. They do extensive durability and signal tests before they ever release a phone. AT&T and the others don't spend anywhere near the time or money making sure each device is functional.

    Second, there's the stock issue. Nokia has to get them the phones. Verizon will not announce or confirm until they actually physically have the handsets AND have enough of them to stock online and their physical stores. They want to be sure customers can actually get them when they are announced.

    So any delay could be due to testing - and the new Qualcomm chipset could be a factor here. There also could be an issue with Nokia delivering. Or the phones could be onhand in warehouses waiting for testing to complete. Remember, this phone also comes with Nokia Black and GDR3 and should be the first VZW phones to roll out with this. Verizon wants to discover any issues and have a fix BEFORE they let the phone out. AT&T does not do this. If they did, they never would have carried the iPhone in the first place. Verizon didn't just not want it due to Apple's demands - they also knew it was terrible with reception and transmission.
    11-21-2013 07:14 PM
  13. berty6294's Avatar
    Im in line now at the Microsoft store and was talking to the rep asking him about the 929 and he said "hey, that's not official yet" but wouldn't say much about it. Im going to keep asking around, I've got a few more hours to harass them!
    snowmutt and TheArcaneFlame like this.
    11-21-2013 07:26 PM
  14. maxnicks's Avatar
    Ok? well in that case who ever orders Verizon's Windows Phones are not doing a good job. And still like I said i'm not happy as a customer, If this makes them more money sure fine do it, but I will be leaving Verizon.
    Yeah, I think we'd all be a bit happier if you'd just switch to att.

    Sent from my KFSOWI using Tapatalk 2
    maevinj, Premium1 and aximtreo like this.
    11-21-2013 07:36 PM
  15. Indistinguishable's Avatar
    It can vary from store to store. My local big VZW store has a nice WP8 display with fully functional 928s, Odysseys, and 8Xs at the moment. It has a nice lit Windows display and the salespeople are knowledgeable.

    As to the delay, there are two factors. First, Verizon extensively field tests all their phones. The old "Can you hear me now?" ads are more true than you think. They do extensive durability and signal tests before they ever release a phone. AT&T and the others don't spend anywhere near the time or money making sure each device is functional.

    Second, there's the stock issue. Nokia has to get them the phones. Verizon will not announce or confirm until they actually physically have the handsets AND have enough of them to stock online and their physical stores. They want to be sure customers can actually get them when they are announced.

    So any delay could be due to testing - and the new Qualcomm chipset could be a factor here. There also could be an issue with Nokia delivering. Or the phones could be onhand in warehouses waiting for testing to complete. Remember, this phone also comes with Nokia Black and GDR3 and should be the first VZW phones to roll out with this. Verizon wants to discover any issues and have a fix BEFORE they let the phone out. AT&T does not do this. If they did, they never would have carried the iPhone in the first place. Verizon didn't just not want it due to Apple's demands - they also knew it was terrible with reception and transmission.
    Thanks, Mac. I hope Verizon & Nokia get it together soon.
    11-21-2013 11:38 PM
  16. Bo's Avatar
    I'm having a hard time understanding how people are getting mad about a phone that hasn't been officially announced. We've seen leaked photos and have had rumored release dates but nothing official, so why are people mad at VZ and MS about releasing something they haven't even announced yet. Don't get me wrong, I want a new phone too, but I'd rather have a fully tested phone I know works on the network I'm on than for them to release the phone now and see the same people crooning over the phone be the biggest complainers when they have the slightest issue. Look at what happened with the 928 and how many people dogged that because of its issues. It made me not even think about switching from my 8x and im glad I didn't because the phone doesn't even have a FM radio and I love that feature now that I know it exists on a cdma phone cause I've never had a phone where it was an option before. Has saved a bunch of data that can be used for viewing movies when im not on WiFi.
    snowmutt, maevinj and Premium1 like this.
    11-22-2013 07:05 AM
  17. Indistinguishable's Avatar
    I'm having a hard time understanding how people are getting mad about a phone that hasn't been officially announced. We've seen leaked photos and have had rumored release dates but nothing official, so why are people mad at VZ and MS about releasing something they haven't even announced yet. Don't get me wrong, I want a new phone too, but I'd rather have a fully tested phone I know works on the network I'm on than for them to release the phone now and see the same people crooning over the phone be the biggest complainers when they have the slightest issue. Look at what happened with the 928 and how many people dogged that because of its issues. It made me not even think about switching from my 8x and im glad I didn't because the phone doesn't even have a FM radio and I love that feature now that I know it exists on a cdma phone cause I've never had a phone where it was an option before. Has saved a bunch of data that can be used for viewing movies when im not on WiFi.
    I'll try to explain my frustration if you'll listen. I'm actually a patient guy who is willing to wait for a phone that I believe is worth having. Case and point: I've been using the HTC Trophy since launch day.

    My frustration and anger has much less to do with the Nokia Lumia 929 and much more to do with Verizon's device release policy and process. You summed the policy and process in your post here: "Don't believe the hype, the phone isn't coming out until you hear a word from VZ, that's if you hear a word from VZ. Look at how they released the HTC One Max, no preorders or announcements. That's how VZ roles." http://forums.windowscentral.com/nok...ml#post2230868

    Smartphones are devices that are expensive, personal, and for some people - purely contractual. As a smart phone provider and carrier, it is inconsiderate, rude, and poor business practice to keep your customers in the dark on the availability of a significantly upgraded device until right before releasing the device. It is, however, their right to do so because that's how carriers work in the U.S. That doesn't mean I can't be frustrated and agitated about it.

    I'll give you a personal example. My beloved HTC Trophy has served me well. Verizon's network has served me well while I use it. But it is over 30 months old, and it has started to show its age. It's slowing a bit, it will lag and freeze occasionally, and obviously the 3g network is not anywhere close to 4g in terms of speed. I'm a plastic salesman, I will sometimes have phone conversations in which several million dollars worth of assets are transacted. I need a reliable phone. I cannot be waiting aimlessly for Verizon to willy-nilly release the upgrade for my device. And i'm not about to buy a 928 when the 929 could be released tomorrow. This is just my personal example, I'm sure i'm not alone in this.

    Dear Verizon,

    If the Nokia Lumia 929 is never going to come to fruition, say so. If you're launching the device this month, say so. If you're launching it this year, say so. If you're launching in early 2014, say so. Bottom line: Communicate with your customers.
    Last edited by Indistinguishable; 11-22-2013 at 09:18 AM.
    11-22-2013 08:06 AM
  18. Bo's Avatar
    I understand where you're coming from and it is definitely a VZ issue with how they do their releases. If not an actual release day, they should communicate in some way to let customers know they can expect a new device on their network during a particular quarter. But then again, that has failed with them in the past too, so they may be like, we're not gonna promise anything especially if they are figuring ways to strip the phone if some of its features.
    11-22-2013 09:54 AM
  19. maevinj's Avatar
    I guess it's either Vzw's way or AT&T's way. Look at the cluster F they have now with 1520 deliveries being delayed.
    Maybe Vzw didn't launch the 929 yesterday because of inventory problems..
    11-22-2013 10:23 AM
  20. Indistinguishable's Avatar
    I get it, inventory is uncertain, especially with Nokia's current model. I'm sure that's one of the first things Microsoft will try to improve upon adoption.

    But hypothetically, that doesn't prevent them from announcing the device for a release a month or two from now. Build inventory now with a planned release date so that the customers know how to plan their purchases.
    Kieta and Sparty321 like this.
    11-22-2013 10:29 AM
  21. maevinj's Avatar
    I get it, inventory is uncertain, especially with Nokia's current model. I'm sure that's one of the first things Microsoft will try to improve upon adoption.

    But hypothetically, that doesn't prevent them from announcing the device for a release a month or two from now. Build inventory now with a planned release date so that the customers know how to plan their purchases.
    Vzw probably goes my motto " Under promise, over-deliver" By not announcing a device/release date they're removing themselves from the liability of creating issues/disappointing people by promising a new device at a specified time. We're only up in arms about this because we've heard rumored information about a possible new devices. Most users have no idea about when new phones are coming out except when they see ads for it.
    11-22-2013 10:46 AM
  22. DustinRyan's Avatar
    Vzw probably goes my motto " Under promise, over-deliver" By not announcing a device/release date they're removing themselves from the liability of creating issues/disappointing people by promising a new device at a specified time. We're only up in arms about this because we've heard rumored information about a possible new devices. Most users have no idea about when new phones are coming out except when they see ads for it.
    I usually stick to under promise, over deliver, as well, but the problem with it is that if you under promise, you likely won't reach maximum potential for sales. If no one knows about it, they can't get it. Verizon seems to (at least in the past) thought that Windows Phone wasn't worth promoting or getting hyped up because no one wanted it. But no one can want it if they don't know about it. So it's a catch 22 I suppose.

    I don't blame Verizon, but they certainly aren't making any fans out of Windows Phone enthusiasts by being too quiet, and not showing that they support it. If they don't support the platform I want, how can they expect my loyalty? It's not like Windows Phone is some crazy one-off brand that is obscure and owned by some small, useless company. This is Microsoft we're talking about. And Windows Phone is bigger than BlackBerry now. Sure, it's not as big as Android or the iPhone, but it never will reach its full potential if it doesn't get carrier support.
    11-22-2013 11:34 AM
  23. Kieta's Avatar
    I usually stick to under promise, over deliver, as well, but the problem with it is that if you under promise, you likely won't reach maximum potential for sales. If no one knows about it, they can't get it. Verizon seems to (at least in the past) thought that Windows Phone wasn't worth promoting or getting hyped up because no one wanted it. But no one can want it if they don't know about it. So it's a catch 22 I suppose.

    I don't blame Verizon, but they certainly aren't making any fans out of Windows Phone enthusiasts by being too quiet, and not showing that they support it. If they don't support the platform I want, how can they expect my loyalty? It's not like Windows Phone is some crazy one-off brand that is obscure and owned by some small, useless company. This is Microsoft we're talking about. And Windows Phone is bigger than BlackBerry now. Sure, it's not as big as Android or the iPhone, but it never will reach its full potential if it doesn't get carrier support.
    Especially when Verizon has an Android and iOS app but no WP app.
    Last edited by Kieta; 11-22-2013 at 12:18 PM.
    11-22-2013 12:05 PM
  24. anon(5383410)'s Avatar
    Call me crazy, but having a Verizon logo on my phone doesn't really bother me. Especially given the excellent coverage they provide. Some people sound like women discussing handbags when talking about the design of their phones. I understand the OP's frustration but it's still a bit amusing. You're going to leave the best network because they're taking a few extra weeks to release a phone and it's got (*gasp*) a big Verizon logo that no one else is looking at when you pull out your phone because it's just a phone and they're not looking at it to begin with?

    Chill out man. It's coming and it's gonna be awesome. I will use mine to rearrange the asteroid belt, fling a couple rocks at Mars.
    INCREMENTAL and maevinj like this.
    11-23-2013 11:04 AM
  25. Premium1's Avatar
    If Verizon does not release the 929 this week I am done with them. I'm so fed up with them, they for one ruin the beauty of Nokia Phones, then they make us wait. Even if AT&T gets exclusive deals this means that Verizon isn't paying enough to get those deals. So yea it's AT&T's fault I guess, but I still blame Verizon. Verizon said when WP8 came out they were going to promote it, to make it a 3rd ecosystem. So what do they do? Remove color, make phones rounder or squarer, and make us wait. I honestly don't care whats "best" Verizon, I am their customer, and I am not happy. AT&T I guess your exclusives work, because if I don't get a 929, I'm heading your way.
    So you're going to pass up an awesome phone for what the ginormous 1050 on att? You sound like a whiny little kid who is throwing a temper tantrum because their parents wouldn't buy them something and make them wait. Verizon has been faster pushing updates to Lumia devices compared to att and most of the time their coverage can't be beat. But go ahead run to att and then complain when as soon as you do it is announced on verizon and then you are stuck. Patience..... You can survive a little longer...
    maevinj likes this.
    11-23-2013 04:36 PM
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