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  1. Starrbuck's Avatar
    My Icon had lost its wi-fi during the night. I just toggled it off and back on and was back in business. That's the extent of issues I've had with this wonderful unit.
    03-09-2014 08:38 AM
  2. kanyon40's Avatar
    My Icon had lost its wi-fi during the night. I just toggled it off and back on and was back in business. That's the extent of issues I've had with this wonderful unit.
    Keep track of that. My sister-in-law got this phone on my recommendation. Second day having it had used .8 gb of 2 gb monthly allotment. At 3 AM, with WiFi off, her phone randomly burst 800 mb of data. So it could be a huge deal that the WiFi shuts off over night, even if it just happens here and there.
    anon6002755 likes this.
    03-10-2014 02:16 AM
  3. Mayank Arora1's Avatar
    the phone does not posses the artificial voice intelligence, and does not allow wallpapers on the home screen.
    03-10-2014 05:07 AM
  4. ssapre's Avatar
    the phone does not posses the artificial voice intelligence, and does not allow wallpapers on the home screen.
    Thats not a bug at present if you know and read about Windows Phone OS for now. All those features are expected in WP 8.1 later this year.
    03-10-2014 06:20 AM
  5. Gerry Brennan's Avatar
    I may have a bug. I charge my Icon and it shows full. Shortly after I take the phone off the charger it drops one notch. Granted my battery seems to work fine all day, however it bugs me a little. The Verizon store said this is normal operation and that a software update is due out soon. I cannot find anything with regard to this on any forum. Is there anybody out there that is experiencing the same issue or was the Verizon store full of it?
    03-10-2014 01:39 PM
  6. cbreze's Avatar
    I may have a bug. I charge my Icon and it shows full. Shortly after I take the phone off the charger it drops one notch. Granted my battery seems to work fine all day, however it bugs me a little. The Verizon store said this is normal operation and that a software update is due out soon. I cannot find anything with regard to this on any forum. Is there anybody out there that is experiencing the same issue or was the Verizon store full of it?
    So your saying it drops a notch meaning it goes down to 99% right away? Then the battery lasts and works fine all day? Sorry, but this is a real LOL kind of issue. Mine does the same thing, but I never thought it concerning enough to post about it. Lots of former phones and other electronic devices I've had have behaved this way. Seriously, don't worry about it. I think my battery drops to around 95% pretty fast then drops normally the rest of the day. I wouldn't call it a bug.
    03-10-2014 01:50 PM
  7. berty6294's Avatar
    I may have a bug. I charge my Icon and it shows full. Shortly after I take the phone off the charger it drops one notch. Granted my battery seems to work fine all day, however it bugs me a little. The Verizon store said this is normal operation and that a software update is due out soon. I cannot find anything with regard to this on any forum. Is there anybody out there that is experiencing the same issue or was the Verizon store full of it?
    like as if the battery is being used?
    03-10-2014 01:52 PM
  8. Gerry Brennan's Avatar
    Mine drops to 95% immediately after I unplug it / take it off the wireless charger. The Asst Manager at verizon said it was because I am using a surge protector, I laughed in his face. So if there are others that are having the same issue, I feel I can breath better.
    felickz likes this.
    03-10-2014 02:31 PM
  9. Gerry Brennan's Avatar
    Drops to 95% immediately after I unplug it / take it off the wireless charger. It does appear to drop as if it were being used.
    03-10-2014 02:32 PM
  10. anon(8503161)'s Avatar
    After having the phone for just over a week, I have begun to really notice a few clusters of discolored/burnt-in horizontal lines, especially on light backgrounds. On dark backgrounds I've been seeing a great deal of ghosting. Is this normal? Has anyone else been experiencing similar display related issues? Otherwise my WiFi has been pretty great, even on campus where we broadcast 3 or 4 wireless networks. I'm curious if I should try my luck with a replacement or if this is common and I should suck it up.
    03-10-2014 02:51 PM
  11. anon6002755's Avatar
    So I was looking for a pair of nice in ear headphones with a mic and remote control functions. Tried one pair with no success then i ordered the Nokia wh-920's. Still no success. I'm of the train of though that my phone has a faulty headphone jack.
    Last edited by akak84; 03-14-2014 at 07:51 AM.
    03-10-2014 05:49 PM
  12. drpaulk's Avatar
    I noticed that when my Icon is on Navigation it gets very hot as well.

    Anybody have a similar experience?


    [Quick disclaimer, I'm very particular about this sort of stuff.]

    Owned the Icon for about 4 hours now, here's what I noticed. When messing around with the Nokia Pro Cam, the phone got really hot. Almost to the point of burning your skin hot. I was also downloading a bunch of the Podcasts at the same time, not sure if it's related.

    Second thing I noticed, the keys are not consistently lit up, this was the same thing on the Lumia 928. Not biggie, but just bad quality control in my opinion.

    Lastly, when pressing down on the back of the device, it feels like inside back is sticking up against the battery pack and then quickly unsticking making a squishy noise. It seems there's a bit of room between the inside back of the case and the battery. Once I receive a case for the phone, this will become less noticeable I hope.
    03-10-2014 06:23 PM
  13. kanyon40's Avatar
    OK, got my new (used) replacement today, set it up, and within a few hours I experienced the same issue with the WiFi and push notifications (really, not a push issue, but a failure to be able to update the accounts issue). At this point I am sending the "new" one back and keeping the one I have and hoping that some future software update fixes it.
    felickz likes this.
    03-10-2014 06:47 PM
  14. anon6002755's Avatar
    Tried the headphone jack on the display icons at the store and my headset did not work on the first icon I tried. The second one I tried worked flawlessly. Anyone else with issues with thier headphone jack? well i guess i should clarify that it plays music just fine but the mic functions and inline remote doesnt work with the nokia purity headset ans well as another headset( jbl Synchros s100) either. it does not respond the the remote functions.
    Last edited by akak84; 03-11-2014 at 08:22 AM.
    03-10-2014 08:51 PM
  15. kanyon40's Avatar
    Tried the headphone jack on the display icons at the store and my headset did not work on the first icon I tried. The second one I tried worked flawlessly. Anyone else with issues with thier headphone jack?
    Have never tried it. If I can find some headphones I will give it a try and let you know.
    03-11-2014 12:49 AM
  16. Starrbuck's Avatar
    I noticed that when my Icon is on Navigation it gets very hot as well.

    Anybody have a similar experience?
    My iPhone 5 sure did. I haven't tried it on the Nokia Icon yet.
    03-11-2014 10:25 AM
  17. Indistinguishable's Avatar
    I noticed that when my Icon is on Navigation it gets very hot as well.

    Anybody have a similar experience?
    Your phone will get hot during power intensive activities. That's true for any high powered device. Are you using Here Maps? If so, make sure you download the map that you are navigating to your device for offline use. You can do that by going in the settings on Here Maps. That generally helps with the power consumption, not to mention the various benefits of not using data while navigating.

    Other than that, heat is expected.
    03-11-2014 10:51 AM
  18. orman62's Avatar
    ...
    Lastly, when pressing down on the back of the device, it feels like inside back is sticking up against the battery pack and then quickly unsticking making a squishy noise. It seems there's a bit of room between the inside back of the case and the battery. Once I receive a case for the phone, this will become less noticeable I hope.
    I got my Lumia Icon on Feb 21. The first week, no issue with squishy noise when touching or lightly pressing the back cover. The second week, I started hearing squishy noise often. The third week (this week), the hear squishy noise all the time. Anytime I pick up the phone, can not avoid touching the back panel, it makes the squishy noise. Light pressing of the back panel feels there is a hollow space beneath it, and makes the squishy noise. As mentioned by others, this is probably the Qi coil or something. But the question is why isn't there some filler underneath that supports the back cover.

    This is really becoming very annoying. The squishy noise is very noticeable even to other people who pick up the phone to look at it. I have a feeling the increasing squishy noise is due to using Qi charger which results in the coil (if there is such a thing) to get hot and maybe damaging the back cover or the coil itself.

    So I would like to ask all Lumia Icon owners (who experience this) to comment on this topic and let everyone know whether they notice the same. And please don't tell me to use a case. I do not like to use one, because it defeats the whole purpose of having a very nice looking and high quality phone (and it looks ugly in a case).
    03-12-2014 10:02 PM
  19. Indistinguishable's Avatar
    I got my Lumia Icon on Feb 21. The first week, no issue with squishy noise when touching or lightly pressing the back cover. The second week, I started hearing squishy noise often. The third week (this week), the hear squishy noise all the time. Anytime I pick up the phone, can not avoid touching the back panel, it makes the squishy noise. Light pressing of the back panel feels there is a hollow space beneath it, and makes the squishy noise. As mentioned by others, this is probably the Qi coil or something. But the question is why isn't there some filler underneath that supports the back cover.

    This is really becoming very annoying. The squishy noise is very noticeable even to other people who pick up the phone to look at it. I have a feeling the increasing squishy noise is due to using Qi charger which results in the coil (if there is such a thing) to get hot and maybe damaging the back cover or the coil itself.

    So I would like to ask all Lumia Icon owners (who experience this) to comment on this topic and let everyone know whether they notice the same. And please don't tell me to use a case. I do not like to use one, because it defeats the whole purpose of having a very nice looking and high quality phone (and it looks ugly in a case).
    Squishy... Noise... What? Have you dropped it or bumped it somehow?
    03-13-2014 09:21 AM
  20. Novron's Avatar
    The Qi detached. Same thing happened on my 928.
    03-13-2014 09:55 AM
  21. Starrbuck's Avatar
    Something squishy going on here!!!
    03-13-2014 02:24 PM
  22. orman62's Avatar
    I am using the word "Squishy" (to be consistent) because another user used that description. So I am trying to findout if this issue is affecting only two of us or other people are also experiencing it.
    I have not dropped or bumped the phone at all (response to Indistinguishable).
    What did you do to fix the problem (question to Novron).
    If you are experiencing the same issue, or you know what is causing it, please respond (before I request a replacement phone).
    Thanks
    DrWMJ likes this.
    03-13-2014 02:52 PM
  23. jdkuipers's Avatar
    My wife's Icon did the random reboot 2x within a 10 minute period a few days ago, but nothing since.
    03-13-2014 05:16 PM
  24. Novron's Avatar
    I am using the word "Squishy" (to be consistent) because another user used that description. So I am trying to findout if this issue is affecting only two of us or other people are also experiencing it.
    I have not dropped or bumped the phone at all (response to Indistinguishable).
    What did you do to fix the problem (question to Novron).
    If you are experiencing the same issue, or you know what is causing it, please respond (before I request a replacement phone).
    Thanks
    The ear speaker had also gone out on mine so I did a replacement under my insurance plan with Verizon. Nokia should be able to do a warranty repair. You'll be without a phone for awhile. Verizon will try to make you use your insurance.
    03-14-2014 07:32 AM
  25. anon6002755's Avatar
    I now have a replacement for my old icon with the screwed up headphone jack and it was indeed a hardware issue with my old phone. All is well now and the headphone jack works as it should for voice music and the inline remote control.
    03-14-2014 07:53 AM
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