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  1. nufan947's Avatar
    I just got this phone as a replacement for a 928 that I loved, but dropped one too many times and knocked a few things around in the casing. Basically I couldn't use the power button to do anything, and it would randomly try to turn off, or take screenshots, because the power button must have been pressed by some loose parts in there or something...

    Anyway it is a GORGEOUS phone, huge step up from the 928 (and I really liked the 928). However, I have the screen color gradient issue. Does this go away with time? It's white at the top and becomes purplish towards the bottom. It's most noticeable in the mail app and other things with light backgrounds.

    Also, something I haven't seen mentioned, is when I press the button to lock the screen, it sort of flickers first. But it doesn't seem intentional... I don't know how to describe it. This might be normal and I've just never noticed before, but it's a little distracting.

    I think for both of these issues, as I use the phone they won't matter to me anymore. I'm going to try and ignore them and just enjoy the phone. I really hate nitpicking but it's so hard not to do it when we spend so much time (and money!) with these devices.
    07-03-2014 11:27 PM
  2. Indistinguishable's Avatar
    I just got this phone as a replacement for a 928 that I loved, but dropped one too many times and knocked a few things around in the casing. Basically I couldn't use the power button to do anything, and it would randomly try to turn off, or take screenshots, because the power button must have been pressed by some loose parts in there or something...

    Anyway it is a GORGEOUS phone, huge step up from the 928 (and I really liked the 928). However, I have the screen color gradient issue. Does this go away with time? It's white at the top and becomes purplish towards the bottom. It's most noticeable in the mail app and other things with light backgrounds.

    Also, something I haven't seen mentioned, is when I press the button to lock the screen, it sort of flickers first. But it doesn't seem intentional... I don't know how to describe it. This might be normal and I've just never noticed before, but it's a little distracting.

    I think for both of these issues, as I use the phone they won't matter to me anymore. I'm going to try and ignore them and just enjoy the phone. I really hate nitpicking but it's so hard not to do it when we spend so much time (and money!) with these devices.
    Welcome aboard, nufan! Good to see you again.
    07-08-2014 11:38 AM
  3. jkishoret's Avatar
    Hi All ... i am new to this forum. So first of all thanks to everyone for starting a thread on lumia icon.

    Got my lumia icon a couple of days back ... facing couple of issues but not sure whether its an issue or icon is designed that way ..
    1. Navigation keys are showing yellow tint instead of bright white ... i also own lumia 920 and it has a bright white which i love the most.
    2. When i open setting and try to scroll up or down quickly ... the text goes dim and brownish and once the scrolling stops it comes up bright white again.
    07-08-2014 04:20 PM
  4. nufan947's Avatar
    Hi All ... i am new to this forum. So first of all thanks to everyone for starting a thread on lumia icon.

    Got my lumia icon a couple of days back ... facing couple of issues but not sure whether its an issue or icon is designed that way ..
    1. Navigation keys are showing yellow tint instead of bright white ... i also own lumia 920 and it has a bright white which i love the most.
    2. When i open setting and try to scroll up or down quickly ... the text goes dim and brownish and once the scrolling stops it comes up bright white again.
    I can help you with #1 - I had a Lumia 928 before this, and the buttons started out a somewhat unpleasant off-white. However, over time they evened out and ended up quite clear and white. So I wouldn't worry about it, assuming that this phone is similar.
    jkishoret likes this.
    07-08-2014 08:53 PM
  5. Dreamspell's Avatar
    My navigation keys started off yellow too, but now they are white.
    nufan947 likes this.
    07-08-2014 08:55 PM
  6. nufan947's Avatar
    Welcome aboard, nufan! Good to see you again.
    Thanks! Any ideas on the screen gradient? Have you heard of it getting better for people? I love this phone so very much. I don't want to return it and deal with the fear of getting one with a different issue.... flashbacks to my 928.
    07-08-2014 08:57 PM
  7. Indistinguishable's Avatar
    Hi All ... i am new to this forum. So first of all thanks to everyone for starting a thread on lumia icon.

    Got my lumia icon a couple of days back ... facing couple of issues but not sure whether its an issue or icon is designed that way ..
    1. Navigation keys are showing yellow tint instead of bright white ... i also own lumia 920 and it has a bright white which i love the most.
    2. When i open setting and try to scroll up or down quickly ... the text goes dim and brownish and once the scrolling stops it comes up bright white again.
    As far as #2, this seems to be a problem across the board for AMOLED displays. The black behind the white text is actual black, so scrolling quickly yields some discoloration as it's a lot of action going on. Think of a fastball being pitched in baseball. To the human eye, that baseball seems to have a greenish hue. But it's actually because of the speed at which the ball is moving and the background the ball is surrounded by.

    My two cents.
    jkishoret likes this.
    07-08-2014 10:42 PM
  8. jkishoret's Avatar
    After reading tru this thread ... i noticed color gradient issue in my icon ... very light purple color on right top corner of the device ... noticeable very much while writing email and browsing internet ... but i think i can live with it ... bcoz donno even if i return it and get a new one ... that might have some other problems.

    But one thing i am worried is .. the purple color gradient wont increase down the line right .. if yes pls let me know so i can return it before the 14th day.

    i know that ... glance is not available in icon ... but any of u have double tap to wake up and here city lens option in your devices ... isn't it supported by icon ?
    07-09-2014 07:37 PM
  9. TnA206's Avatar
    The problem he's having I'd when the screen is stationary I had that problem with three of the icons and kept exchanging it till I got one that was acceptable, to me that's not acceptable, they need to figure that problem out!!!!!!
    07-09-2014 08:33 PM
  10. LukieC's Avatar
    I can't select a single word while texting emailing or surfing the web in order to copy it and paste it elsewhere. When I hold my finger over the screen the cursor never changes and nothing is highlighted. Help. This is an incredible nuisance.
    07-14-2014 01:39 PM
  11. Indistinguishable's Avatar
    I can't select a single word while texting emailing or surfing the web in order to copy it and paste it elsewhere. When I hold my finger over the screen the cursor never changes and nothing is highlighted. Help. This is an incredible nuisance.
    Single tap a word to highlight it. Then a "copy" option will pop up right above the word. http://www.windowsphone.com/en-US/Ho...copy-and-paste
    07-14-2014 03:57 PM
  12. dloendorf's Avatar
    I am noticing an issue with my Icon. I have no apps open when I press the power button to turn the screen off. Some minutes later I feel the phone getting very warm...almost hot. I press the power button to turn the screen on and instead of the Start screen I see Resuming... Sometimes after 30-45 seconds the Start screen will appear but other times it never shows and I have to press and hold the power button to turn the phone completely off and restart. If I do not feel the heat in my pocket it will drain the battery in less than an hour. When I do recharge and restart I check Battery Sense app and it does not show any app that has excessive battery usage. It appears the Start screen gets caught in a tight loop.

    Has anyone else experienced this issue. Can anyone provide help on how to find what is causing this?
    07-24-2014 08:40 AM
  13. Dreamspell's Avatar
    I am noticing an issue with my Icon. I have no apps open when I press the power button to turn the screen off. Some minutes later I feel the phone getting very warm...almost hot. I press the power button to turn the screen on and instead of the Start screen I see Resuming... Sometimes after 30-45 seconds the Start screen will appear but other times it never shows and I have to press and hold the power button to turn the phone completely off and restart. If I do not feel the heat in my pocket it will drain the battery in less than an hour. When I do recharge and restart I check Battery Sense app and it does not show any app that has excessive battery usage. It appears the Start screen gets caught in a tight loop.

    Has anyone else experienced this issue. Can anyone provide help on how to find what is causing this?
    Do you have Cortana pinned to your Start Screen? If so, remove it and see if it stops.
    07-24-2014 10:54 AM
  14. dloendorf's Avatar
    Thanks, I will try that and observe what happens...Thanks
    07-24-2014 08:08 PM
  15. pimp_dady's Avatar
    I got my lumia 630 yesterday and i txted my friendand he got my txt but then he reply back and i only got half his txt and he has a iphone 5 pleases help
    07-26-2014 04:23 AM
  16. finz04's Avatar
    Mine is a Lumina Icon 929b. The random acts started 6 weeks ago. It even started dialing numbers from the call log. Hard reset did not work. Downloaded the Verizon image and install utility from Nokia and re-imaged the phone. That seemed to cure the problem for about two weeks. Now it's back and worse than ever. I can barely get through the setup after a reset or re-image. The phone is totally unusable at this point. Took it in to the Verizon store and we called tech support together. The store rep was able to verify the problem and that the phone shows no signs of abuse, damage, water, etc. Still within the 12 month warranty so they have agreed to replace it. They believe it to be a hardware issue and not a software problem. Sound like the digitizer as suggested in an earlier posting. It also sounds like a more widespread issue then I first thought.
    07-27-2014 06:04 PM
  17. Indistinguishable's Avatar
    Sound like the digitizer as suggested in an earlier posting. It also sounds like a more widespread issue then I first thought.
    On the contrary, yours is one of the two Nokia Lumia Icon digitizer problems in this fairly lengthy thread. I don't think it's widespread at all. Seems like you just got a bad apple.
    07-28-2014 10:55 AM
  18. Kasey Pierce's Avatar
    Do you have Cortana pinned to your Start Screen? If so, remove it and see if it stops.
    Having Cortana pinned is what causes the phone to get hot? in combination with location services?
    07-31-2014 10:48 PM
  19. DavidinCT's Avatar
    Having Cortana pinned is what causes the phone to get hot? in combination with location services?
    Nah, there is a bug with the DP and the ICON on some phones....If I use my phone doing anything (reading email or facebook/twitter, no games) for 3-4 min, the phone starts to get hot but, if I keep using it, after about 8-10 min, I have it put it down because it's very uncomfortable to hold.

    I've heard I am not the only one with this issue... and NO cortana is not pinned on my phone....

    a few people have said a Hard Reset sometimes resolves this but, I am going to wait till Cyan is released before doing that...
    08-07-2014 08:23 PM
  20. Kasey Pierce's Avatar
    Strange. Right after i downloaded the DP, my phone got very hot. Then when i placed it on the charger for the night, it was cool all day the next day. Same thing after downloading the Update 1 hot for the next few hours then cool all the next day after a full charge.
    08-07-2014 09:27 PM
  21. deezus's Avatar
    My icon seemed hot after the DP then I dl update one and phone is cool to the touch. Also, noticing that waking up phone after I hit the unlock button has a 1-4 second delay before unlock screen comes up....I believe this will be fixed with cyan though. Anyone else have this issue?
    08-09-2014 11:32 PM
  22. cbreze's Avatar
    My icon seemed hot after the DP then I dl update one and phone is cool to the touch. Also, noticing that waking up phone after I hit the unlock button has a 1-4 second delay before unlock screen comes up....I believe this will be fixed with cyan though. Anyone else have this issue?
    Just for grins try turning off wifi and see if that fixes it.
    08-09-2014 11:52 PM
  23. Indistinguishable's Avatar
    Phone just rebooted itself while on a phone call... Not cool...
    08-12-2014 03:47 PM
  24. Santio's Avatar
    My icon seemed hot after the DP then I dl update one and phone is cool to the touch. Also, noticing that waking up phone after I hit the unlock button has a 1-4 second delay before unlock screen comes up....I believe this will be fixed with cyan though. Anyone else have this issue?
    Same here. And sometimes i can not 100% charge my phone, it stops at 99%, just don't know why.
    08-18-2014 11:46 PM
  25. BDub0817's Avatar
    You need to manage the number of programs running in the back ground and webpages you opens. Also turn down your screen brightness. When you tax the processor it does put off heat because it is a quad core processor tucked in a small package. Mine gets a little warm but by no means is it going to burn my finger, you may be a exaggerating a little.
    Santio likes this.
    08-19-2014 01:29 PM
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