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  1. quantum tao's Avatar
    Wireless networking seems inconsistent. I move through a number of wireless networks at work and it doesn't seem as seamless as my 822. I haven't done any real testing but I find myself manually making connections too often.
    03-04-2014 10:06 AM
  2. berty6294's Avatar
    I think the fix will be in the form of a software patch. But I did just recently upgrade my router to the Netgear Nighthawk AC1900 and it is a fricken joy!!
    igoramadas likes this.
    03-04-2014 10:07 AM
  3. kanyon40's Avatar
    good luck. The replacement device didn't solve my issue but maybe you will be luckier than I. I ended up with a new router to fix my issue since it worked fine with their mifi

    at the store.
    Seeing you and some others suggest this, I have my isp coming tomorrow to switch me from a router/modem combo to two separate units in hopes that it fixes the issue. New phone will also be here tomorrow, but I will try the old one on the new wifi setup before switching phones. Will update with results.
    anon6002755 likes this.
    03-04-2014 09:42 PM
  4. anon6002755's Avatar
    Seeing you and some others suggest this, I have my isp coming tomorrow to switch me from a router/modem combo to two separate units in hopes that it fixes the issue. New phone will also be here tomorrow, but I will try the old one on the new wifi setup before switching phones. Will update with results.



    best of luck and please report back and let us know.
    03-04-2014 11:59 PM
  5. flackberry's Avatar
    I'll bet all of your wireless devices work better once you move to a separate router. The router/wifi/modem combo that the ISP's install (in my case uverse) absolutely suck for wifi and the range is horrible. The faster you can setup the modem as a bridge and have your own router the better.
    03-05-2014 09:03 AM
  6. Starrbuck's Avatar
    I'll bet all of your wireless devices work better once you move to a separate router. The router/wifi/modem combo that the ISP's install (in my case uverse) absolutely suck for wifi and the range is horrible. The faster you can setup the modem as a bridge and have your own router the better.
    Absolutely true. TWC rented me the Motorola SBG6580 cable modem and wireless router combo, and it was awful. I ended up purchasing my own Motorola SB6141 cable modem and ASUS RT-N66U router and have been much happier with the configuration.
    03-05-2014 09:53 AM
  7. berty6294's Avatar
    Upgrading your home internet router/modem isn't going to do anything. I've just upgraded mine to one of the best you can get and I'm experiencing issues there as well other networks I'm used to using (for instance at school). I sometimes need to turn WiFi off then back on for it to start working again. Definitely a phone issue, just hoping it is software and not hardware.
    03-05-2014 09:53 AM
  8. PhreePhlyer's Avatar
    Upgrading your home internet router/modem isn't going to do anything. I've just upgraded mine to one of the best you can get and I'm experiencing issues there as well other networks I'm used to using (for instance at school). I sometimes need to turn WiFi off then back on for it to start working again. Definitely a phone issue, just hoping it is software and not hardware.
    Not sure it's a phone issue. I use 4 wireless networks regularly; Home (ISP (FiOS) router + Netgear N900 for wireless), Work (not sure, but 802.11g), Girlfriend (ISP (Comcast supplied router+wireless) 802.11g, and off-site location (D-Link N150 (802.11n). Each one uses WPA and my Icon connects to each just fine. At home, I have dual band and connect to the 5 GHz channel, all others are 2.4 GHz. That's a pretty wide mix and I haven't had a single wifi issue, yet..
    03-05-2014 11:03 AM
  9. berty6294's Avatar
    Not sure it's a phone issue. I use 4 wireless networks regularly; Home (ISP (FiOS) router + Netgear N900 for wireless), Work (not sure, but 802.11g), Girlfriend (ISP (Comcast supplied router+wireless) 802.11g, and off-site location (D-Link N150 (802.11n). Each one uses WPA and my Icon connects to each just fine. At home, I have dual band and connect to the 5 GHz channel, all others are 2.4 GHz. That's a pretty wide mix and I haven't had a single wifi issue, yet..
    Its not so much that it doesn't connect, mine connects and works fine. But after about an hour or so it says its connected and all good, but does not actually pull anything that is online.
    03-05-2014 11:06 AM
  10. PhreePhlyer's Avatar
    Its not so much that it doesn't connect, mine connects and works fine. But after about an hour or so it says its connected and all good, but does not actually pull anything that is online.
    That's what I mean by no wifi issues. I am always connected and able to download. After an hour, 2 hours, 10 minutes, doesn't matter. I get into range of the signal, I auto connect and when I need it, I have online access.
    03-05-2014 11:13 AM
  11. Kieta's Avatar
    I would say mine has to do more with my wireless router than my phone because my 928 and Icon do the same thing where I can't get anything at times until I turn off wifi and turn it back on (on the phone). Then the wifi connection comes back. I believe I have a Linksys E2500 so I will update to the latest firmware to see if that cures it. If both phones are using the same internal wifi adapter it would explain my problem.
    03-05-2014 11:43 AM
  12. berty6294's Avatar
    Hmm, I just purchased the Netgear Nighthawk AC 1900. I think it does have a firmware update that I have not done yet, but it doesn't explain why on my old router or school WiFi my 928 was fine buy my Icon is not. IDK, ill do the firmware update tonight and see what it does...
    03-05-2014 11:55 AM
  13. mikelectrick's Avatar
    so I can't find a complaint about this anywhere I can't be the only one ! Here's my problem :
    This brings up a huge draw back to this phone, when viewing videos through the browser you loose your video timeline control. What I mean is the timeline at the bottom of the video can not be manipulated for exact adjustment of video. This is extremely frustrating. You have to use the FF or Reverse which skips about 30sec. at a time
    The other major draw back is the lack of independent volume control. if you set your volume it controls your ring tone, music and any other sound coming out of this phone.

    Small problems ? Yes but still these problems shouldnt exist on a flagship new gen smartphone.
    03-05-2014 12:00 PM
  14. anon6002755's Avatar
    Its not so much that it doesn't connect, mine connects and works fine. But after about an hour or so it says its connected and all good, but does not actually pull anything that is online.
    that's exactly the issue I had myself. I only use WiFi at home so I can fix it there. My old router did suck big time but it worked for everything else. It has to be an issue with the phone if its the only device that's suffering from this issue.
    03-05-2014 12:10 PM
  15. willied's Avatar
    so I can't find a complaint about this anywhere I can't be the only one ! Here's my problem :
    This brings up a huge draw back to this phone, when viewing videos through the browser you loose your video timeline control. What I mean is the timeline at the bottom of the video can not be manipulated for exact adjustment of video. This is extremely frustrating. You have to use the FF or Reverse which skips about 30sec. at a time
    The other major draw back is the lack of independent volume control. if you set your volume it controls your ring tone, music and any other sound coming out of this phone.

    Small problems ? Yes but still these problems shouldn’t exist on a flagship new gen smartphone.
    The 8.1 update is bringing separate volume control. I don't know about the video scrubbing, but hopefully it's coming.
    03-05-2014 07:44 PM
  16. bmc777's Avatar
    Ive noticed a camera bug, though maybe it was just a device issues so swpped and have same probelm. Maybe cause im new to WP8 but I cannot seem to find a way to turn off the camera flash. Ive used toggle to make sure its off, used stock camera app to turn off used Nokia Procam to turn off and everytime I take a picture the flash goes off. Wouldnt be an issue in low light, but when lighting is good the flash shouldnt be used. Any thoughts??
    03-05-2014 08:22 PM
  17. berty6294's Avatar
    so I can't find a complaint about this anywhere I can't be the only one ! Here's my problem :
    This brings up a huge draw back to this phone, when viewing videos through the browser you loose your video timeline control. What I mean is the timeline at the bottom of the video can not be manipulated for exact adjustment of video. This is extremely frustrating. You have to use the FF or Reverse which skips about 30sec. at a time
    The other major draw back is the lack of independent volume control. if you set your volume it controls your ring tone, music and any other sound coming out of this phone.

    Small problems ? Yes but still these problems shouldn’t exist on a flagship new gen smartphone.
    8.1 fixes both of those issues.
    03-05-2014 09:31 PM
  18. Starrbuck's Avatar
    Ive noticed a camera bug, though maybe it was just a device issues so swpped and have same probelm. Maybe cause im new to WP8 but I cannot seem to find a way to turn off the camera flash. Ive used toggle to make sure its off, used stock camera app to turn off used Nokia Procam to turn off and everytime I take a picture the flash goes off. Wouldnt be an issue in low light, but when lighting is good the flash shouldnt be used. Any thoughts??
    If the flash is off, it flashes lightly before the picture is taken, but not as the picture is taken, presumably to get the pupils to shrink to reduce redeye.
    03-05-2014 09:34 PM
  19. berty6294's Avatar
    The small flash before the shutter is the focus lamp. It just assists the phone in finding a focal point before it snaps the picture.
    03-05-2014 10:20 PM
  20. felickz's Avatar
    Its not so much that it doesn't connect, mine connects and works fine. But after about an hour or so it says its connected and all good, but does not actually pull anything that is online.
    same symptoms here.
    03-05-2014 11:28 PM
  21. Mr Hyde's Avatar
    Regarding camera flash...

    Open camera app. Tap the flash status icon (circle with lightning bolt). It cycles from 'on' to 'auto' to 'flash off' .

    To turn off auto focus assist lamp. Open camera app. Tap the three dots in the menu (...) to open full menu. Select 'Photo Settings...'
    Scroll down to Focus Assist Light field and set it to off. Save and exit
    bmc777 likes this.
    03-06-2014 12:39 AM
  22. Robinsonmac's Avatar
    Ive noticed a camera bug, though maybe it was just a device issues so swpped and have same probelm. Maybe cause im new to WP8 but I cannot seem to find a way to turn off the camera flash. Ive used toggle to make sure its off, used stock camera app to turn off used Nokia Procam to turn off and everytime I take a picture the flash goes off. Wouldnt be an issue in low light, but when lighting is good the flash shouldnt be used. Any thoughts??
    they actually swapped a phone at a store because they didn't know how to turn of the focus assist light? Wow !😵
    bmc777 likes this.
    03-06-2014 03:55 AM
  23. Kieta's Avatar
    Well, I was mistaken on my router. I have the Linksys E3200 and no new firmware is out there. I did make some changes to my wifi setting on the 5Ghz band to see if that corrects it. I don't know if this phone connects through that or the 2.4Ghz band. I didn't get a chance to test it out by going outside but I will this evening. If not Tomato makes a custom firmware for this router and i might give that a try.
    03-06-2014 08:36 AM
  24. bmc777's Avatar
    Thanks guys that was it!
    What benefits does that feature have? And should I leave it on?
    03-06-2014 09:12 AM
  25. Starrbuck's Avatar
    Thanks guys that was it!
    What benefits does that feature have? And should I leave it on?
    Auto-focus is a feature of digital cameras that allows them to focus correctly on a subject. It enhances the quality of the photo over fixed-focus cameras and allows for close-ups (or the even closer macro shots).

    Phones use passive auto-focus with contrast measurement. This means that the camera needs contrast to focus and have problems focusing on a blank wall or in low light conditions.

    Some phones can use their camera LEDs as a focus assist light to help deal with the latter case.

    --- Auto-focus - Mobile terms glossary - GSMArena.com
    03-06-2014 09:55 AM
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