03-26-2014 09:41 AM
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  1. NickG92's Avatar
    I would miss all the Nokia apps if i switched to an Iphone, and all the great developers that actully makes the apps better then the original, so dont think that it is just Windows Phone that missing apps, your lovely Iphone dosen't have Nokia MixRadio and much more...
    02-26-2014 07:26 AM
  2. etad putta's Avatar
    For me - Discover, Amex, Nest, workable CVS, HiltonHonors, Best Western, BillGuard and Google Voice, to mention but a few. I work in Consulting and the Amex, BillGuard and hotel apps are MAJOR for me. I use them week in, week out.

    You seem to be more concerned about the minor mention of app selection while ignoring the bigger problem in my initial post.
    You're correct, any good employee is trained to lie about whatever piece of garbage they are selling. And i'm not referring to the icon. What i'm saying is all of us have worked somewhere where we weren't all that excited about the product we were selling\representing but you still have to put your BS face on and get it done. It isn't a microsoft problem, it's an everywhere problem.
    64GUNSHIP and SwimSwim like this.
    02-26-2014 07:46 AM
  3. tgp's Avatar
    You're correct, any good employee is trained to lie about whatever piece of garbage they are selling. And i'm not referring to the icon. What i'm saying is all of us have worked somewhere where we weren't all that excited about the product we were selling\representing but you still have to put your BS face on and get it done. It isn't a microsoft problem, it's an everywhere problem.
    Yes, sometimes you need to serve what my dad calls a "word salad."
    02-26-2014 07:48 AM
  4. Morpheus Phreak's Avatar
    Word salad is usually a reference to Aphasia...

    So I'm not sure how it would fit into this context.
    Y2HBK and Astropin like this.
    02-26-2014 07:56 AM
  5. radmanvr's Avatar
    Microsoft store in Houston.
    The one in the Woodlands or the one in the Galleria. Im going to head to that one this weekend.
    02-26-2014 07:59 AM
  6. jlzimmerman's Avatar
    Not arguing your point at all because I think everyone should use what they want but most of those "apps" are just web redirects. You could more than likely just go to their web page on a windows phone (or any phone) and do the same stuff.

    Also I'm sure you knew the app situation before you ever bought the phone. Why waste everyone's time involved - including your own? I don't get people like that...
    I was thinking the same. Most, if all of those sites have mobile version. I just checked Discover since I am a member and they have a mobile version (https://www.discover.com/credit-card...N=LAFTR_MOBILE). You could just "Pin to Start" and you're on your way.
    kuya_wil likes this.
    02-26-2014 08:15 AM
  7. Indistinguishable's Avatar
    Yes, sometimes you need to serve what my dad calls a "word salad."
    Word salad is usually a reference to Aphasia...

    So I'm not sure how it would fit into this context.
    This cracked me up.
    02-26-2014 08:19 AM
  8. explosive0's Avatar
    The one in the Woodlands or the one in the Galleria. Im going to head to that one this weekend.
    Galleria.
    Last edited by explosive0; 02-26-2014 at 08:56 AM.
    02-26-2014 08:40 AM
  9. Indistinguishable's Avatar
    Galleria.
    So you won't mention your experience with said employee to his manager...

    But you will go on the internet and do the following: Bash the store and employee as the reason the an entire companies lack of success. Name the exact store location. And then provide a distinctive feature of said employee. Seriously?
    Last edited by palandri; 02-26-2014 at 08:58 AM. Reason: removed distinctive feature of employee from quote
    Starrbuck and Y2HBK like this.
    02-26-2014 08:41 AM
  10. TonyDedrick's Avatar
    I was thinking the same. Most, if all of those sites have mobile version. I just checked Discover since I am a member and they have a mobile version (https://www.discover.com/credit-card...N=LAFTR_MOBILE). You could just "Pin to Start" and you're on your way.
    I'm gonna admit, it was a much better experience using a dedicated app for banking and credit cards when I had an iPhone and (for a short time) Android.
    02-26-2014 08:47 AM
  11. tgp's Avatar
    Word salad is usually a reference to Aphasia...

    So I'm not sure how it would fit into this context.
    We'd use it in the context of saying something with impressive sounding words to make it sound like something intelligent when the opposite was true. But aphasia could apply as well...
    02-26-2014 08:53 AM
  12. explosive0's Avatar
    I was thinking the same. Most, if all of those sites have mobile version. I just checked Discover since I am a member and they have a mobile version (https://www.discover.com/credit-card...N=LAFTR_MOBILE). You could just "Pin to Start" and you're on your way.
    You guys seem to be deviating from the actual reason I made the thread. The apps comment was just to give context. The Amex app, for example, pops up whenever Amex decides to flag a purchase as suspicious, and because of how often I travel, it happens quite a lot. From the pop up, I just click that the charge is legit and have whoever run it through again. On the Windows phone, I'll have to call and speak with a rep to get this taken care of. I'm not bashing Windows phone, as I've mentioned already. I find the UI refreshing, but to sit here and say it's all perfect is an insult to any sane person's intelligence.

    I think I currently own more Windows Phone devices than quite a few people on here - Lumia 620, 920, 925 and 1020. Break out from phones and I own a Surface RT, Surface 2 and sold my Surface Pro 2 on here a couple weeks ago. Yes, I also own a MacBook Air, MacBook Pro, iPad, iPad mini, iPhone and Apple TV. I'd love to think I can have an objective view in this situation.
    txkimmers likes this.
    02-26-2014 08:55 AM
  13. invertme's Avatar
    I'm gonna admit, it was a much better experience using a dedicated app for banking and credit cards when I had an iPhone and (for a short time) Android.

    For the most part I agree. I do miss my TD app now that I jumped back to Windows Phone but I like the OS much better - guess it's a trade off.
    02-26-2014 08:56 AM
  14. explosive0's Avatar
    I think explosive0 should consider deleting this post.
    Apologies. Edited so please remove quote.
    02-26-2014 08:56 AM
  15. flackberry's Avatar
    I'm curious. Did they charge you a restocking fee at the Microsoft store when you returned it?
    02-26-2014 08:57 AM
  16. invertme's Avatar
    You guys seem to be deviating from the actual reason I made the thread. The apps comment was just to give context. The Amex app, for example, pops up whenever Amex decides to flag a purchase as suspicious, and because of how often I travel, it happens quite a lot. From the pop up, I just click that the charge is legit and have whoever run it through again. On the Windows phone, I'll have to call and speak with a rep to get this taken care of. I'm not bashing Windows phone, as I've mentioned already. I find the UI refreshing, but to sit here and say it's all perfect is an insult to any sane person's intelligence.

    I think I currently own more Windows Phone devices than quite a few people on here - Lumia 620, 920, 925 and 1020. Break out from phones and I own a Surface RT, Surface 2 and sold my Surface Pro 2 on here a couple weeks ago. Yes, I also own a MacBook Air, MacBook Pro, iPad, iPad mini, iPhone and Apple TV. I'd love to think I can have an objective view in this situation.


    You just hit a sore spot for a lot of Windows Phone users is all.

    It's an insult tag line used by iOS and Android users ad nauseum.
    02-26-2014 09:00 AM
  17. sectime's Avatar
    How is the Bluetooth working with a Chevy? Does it work as well as regular headphones? I'm thinking the Lumia 1520 , but any other Lumia would be the same I guess
    Bluetooth works very well with my 2011 Camaro and 2014 Volt. Weird thing, the builtin Pandora and stitcher apps on the 2014 only works over bluetooth with Android, WP not at all, IOS only when plugged in to USB.
    02-26-2014 09:05 AM
  18. The_Guest_Who's Avatar
    As mentioned earlier, it's not a problem solely with the Microsoft store, it's a problem that's pervasive in retail in general. I've had some wonderful visits to my local Microsoft store, and some not so wonderful - I guess it just depends on who's on the floor and when.

    Similar to the OP, I had an awful time (twice!) at a T-Mobile retail store recently... adding a SIM-only line to my account, I struck up a conversation with the rep and mentioned that I've recently switched to Windows Phone, to which the sales rep replied "Yeah, the 925 is pretty nice, but the 521... terrible, it's just garbage...". Of course, I received a text when the new line was added in the system and I whipped out my 521... the smile from the rep just faded away, and the rest of the transaction went very quietly.

    Going back to the same store later to upgrade a family member's phone, a different sales rep had another take on WP... an "Android die-hard, through and through", she talked about how the new iPhone was so great, and how it might make her switch. Asked about Windows Phone, she said that it wasn't for most people, since there's not many apps, and she doesn't recommend it. But that shiny new iPhone... it has such a great camera, and it's so easy to use!!! Of course, my 925 wipes the floor with the iPhone's camera, but you wouldn't be able to tell that in the store - the display 925 had a burned-in display (presumably from being locked on a single demo screen with no attention paid to it) and was locked into the security "death clamp" that blocks the lens. The iPhones are front and center in the displays, with the smaller security tethers and are easy to test out; the only 2 T-Mo Windows Phones are against the back wall, with only a single "This is Lumia" poster behind them, like an afterthought.

    I don't frequent Verizon and AT&T stores very often, but I imagine it's more of the same - sales reps are paid to push the product that's more profitable, rarely the product that would work better for the customer. I was in retail sales in a former life - you had the FAB's (features and benefits) that you match to your customer, and always "Show, tell, offer to sell". I believe those methods are extinct now - I've had sales reps actively attempt to talk me out of purchasing something that I've already done my research on. This is why I buy online now.
    02-26-2014 09:33 AM
  19. metalchick719's Avatar
    Wow... That's a sad and pretty shocking story.
    Nogitsune Micah likes this.
    02-26-2014 09:36 AM
  20. 05Paris's Avatar
    I have had the same experience in ATT online and local stores. Most do not promote MS and most would rather sell you something they know something about...iPhone or Samsung. I am starting to think it is MS who is the culprit in they must not provide proper training for ATT employees. I do believe since they are ATT employees it should be the responsibility of ATT but if MS really was to make a headway in the cell phone business I would think they would provide the training or at least the funds for the training. I have never, ever walked into an ATT store or talked to an ATT rep on the phone who knew more than me about a Windows Phone.
    02-26-2014 09:42 AM
  21. theefman's Avatar
    Store reps are useless, good for just taking your order. Expecting intelligent responses from them is like expecting to find life on the surface of the sun. Can't fathom why some haven't figured that out yet in 2014.
    Frank DiGiorgio likes this.
    02-26-2014 09:50 AM
  22. Morpheus Phreak's Avatar
    Store reps are useless, good for just taking your order. Expecting intelligent responses from them is like expecting to find life on the surface of the sun. Can't fathom why some haven't figured that out yet in 2014.
    That's not the case in MS stores generally. They actually require you to have some knowledge to work there.
    02-26-2014 09:52 AM
  23. JudgeHolden's Avatar
    So, you experienced something that goes counter to what many of us have experienced (I received 928s from 3 different Microsoft stores), and in general you had a lousy experience from someone working in retail of all places, and you're angry that this has gone two pages without, what, someone offering you a solution? Expounding on similar experiences (which it seems none of us have.) Waxing poetically?

    What kind of comments do you want us to make on your experience? You're the consultant, if you were sent to a client and he detailed two perceived problems to you, one of which was based on an isolated incident and one that many other people have had and some have managed to successfully resolve, which would you turn your immediate attention to?
    02-26-2014 10:11 AM
  24. shloime's Avatar
    Bluetooth works very well with my 2011 Camaro and 2014 Volt. Weird thing, the builtin Pandora and stitcher apps on the 2014 only works over bluetooth with Android, WP not at all, IOS only when plugged in to USB.
    really? what about reading text messages or emails?
    02-26-2014 10:13 AM
  25. radmanvr's Avatar
    So you won't mention your experience with said employee to his manager...

    But you will go on the internet and do the following: Bash the store and employee as the reason the an entire companies lack of success. Name the exact store location. And then provide a distinctive feature of said employee. Seriously?
    Some people don't like confrontations mostly introverts, behind a computer they are invincible. I guess. I just want to go to this store to see if I get the same experience.
    02-26-2014 10:14 AM
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