04-18-2014 06:12 AM
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  1. stancotreau's Avatar
    I'm a lefty .................. never had this problem, at least not yet.
    I have been having problems with dropped calls, most of which seem to happen when the phone is being held to my head.

    It turns out that they weren't dropped calls. The Icon's screen was simply turning on and then my cheek was touching the end call button. I returned to the Microsoft store and they determined that it's because I am left handed. The Icon's proximity sensor is located on the right hand side of the screen, so it is not scanning the back of my head as it would if I were right handed. As a result, the screen turns on and the call is quickly lost.

    I dropped the same caller four times in five minutes today, which is what prompted my trip to the Microsoft store. I am told that the sensor sensitivity is NOT adjustable. They suggested I hold the phone with my right hand.

    This is the craziest problem yet, but there is no way to move the sensor or adjust it - so I am stuck with it. C'mon Nokia!
    04-18-2014 06:12 AM
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