07-12-2016 12:51 AM
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  1. Wowpicker's Avatar
    Irvine, Cali

    i bought icon (best win phone so far) directly from ms store

    everything works, thanks for wpcentral for APN thing(a must setup)

    could use E, H , H+ , not lte, if set to LTE , the signal icon will go on and off, but for sure it does not affect the phone call and receive even it is null signal
    but you could set to 3G, then everything is normal, the signal icon will be always on with e h or h+

    i really like tmobile, but really bad to say, i might leave for v or att because tmo never had a highend phone promptly
    NIde likes this.
    04-18-2014 03:04 PM
  2. sraina's Avatar
    Hi sraina - I'm near Seattle. Your SMS works when set to 3G?
    Yes it does. I have had one instance where the speed dropped to 'E" and I had problems sending SMS. Receiving has never been a problem.
    NIde likes this.
    04-19-2014 09:00 PM
  3. NIde's Avatar
    Thanks everyone for posting your SMS findings! The fact that it worked for some gave me hope, and the fact that it didn't work for others kept me from blaming a bad Icon and wasting time on exchanges :-).

    I spoke this morning to T-Mobile's technical support. They confirmed there is a known issue sending SMS messages on 3G or above with multiple Nokia phones from Verizon. This is probably why I found similar reports from owners of the 822. They also said Nokia has a firmware fix in the works & encouraged me to contact them for more details.

    Early this week I'll contact Nokia and see if there is an ETA on the firmware fix.

    Additionally, I plan to report my issues with tethering. If anyone has tried that & gotten it to work please let me know!
    04-21-2014 11:27 AM
  4. Superhyper's Avatar
    Aaron - thank you for starting this thread. I wouldn't have made the plunge to buy an Icon & try it on T-Mobile without you :-). I created an account to pass along my findings - the Icon on T-Mobile where I live isn't perfect, but I think what isn't working can be fixed. I've been playing with this for about a week.

    My situation is similar to 7kubo's. I didn't need to manually change anything through Access Point (I've confirmed identical behavior with and without custom settings). The setting that affects mine most is the speed (LTE/3G/2G). Basically, you can pick any two of: fast data, reliable data, or SMS. I have a theory & I'm hoping by knowing the area where folks live we can understand how towers affect the issue. I live near Seattle, which is a refarmed area.

    At 2G, I get consistent SMS and data but inordinately slow speed (~200 kbps).

    At 3G, I get (what I consider) "fast" data - nearly 10 mbps download, however SMSes consistently fail with "SMS error 1".

    At LTE, my phones get the same speed as at 3G (when it works), but are continually bouncing between towers, as described by Aaron. SMSes typically send, but occasionally fail, which probably corresponds to if it's looking for another tower when I send the message. My phones seem to work "better" after the 8.1 update, and my suspicion is 8.1 is just better at finding towers when connections cut out, because it still definitely hops between towers and occasionally fails SMS and data.

    I have two phones, and today set one to LTE and the other to 3G. The LTE one drained the battery dramatically faster than 3G. I suspect it consumes more battery to be always looking for a signal.

    My SMS error seems to be identical to an issue with reported on T-Mobile forums with unlocked Lumia 822s: Nokia Lumia 822 can not send SMS over 2G | T-Mobile Support. Unlike this thread, in my call to T-Mobile support I was told they expect any 3G/4G phone to work, and they were willing to work with me to track it down.

    Since Superhyper got it to work on 3G, I suspect the farming status of where you live is in play. Superhyper - do you know if your area is refarmed?

    Note - I've also been unable to make tethering work, but I'm first working on SMS since that will be a dealbreaker.
    The market I live in has been refarmed, I travelled to an area that hadn't been refarmed yet this weekend and could only get EDGE.
    04-21-2014 03:41 PM
  5. Superhyper's Avatar
    Also, for those who are interested I also posted this on Nokia's official forums here: Lumia Icon network detection erros - Nokia Support Discussions
    04-21-2014 03:43 PM
  6. kpatel79's Avatar
    You can use YouMail
    04-21-2014 08:08 PM
  7. Harmdizzle's Avatar
    hey guys,

    just got a hold of a nokia icon yesterday. through in a tmoible nano sim and followed the instructions from the OP. things seem to work okay -- only issue is that the signal strength indicator will sometimes say no signal even though i do have reception. i know that this is an issue based on other threads.

    also -- how is everyone's battery life in 8.1? also, any random reboots?

    loving the phone though -- great build quality and camera!!!
    04-27-2014 12:30 PM
  8. sweetmusicd's Avatar
    Irvine, Cali

    i bought icon (best win phone so far) directly from ms store

    everything works, thanks for wpcentral for APN thing(a must setup)

    could use E, H , H+ , not lte, if set to LTE , the signal icon will go on and off, but for sure it does not affect the phone call and receive even it is null signal
    but you could set to 3G, then everything is normal, the signal icon will be always on with e h or h+

    i really like tmobile, but really bad to say, i might leave for v or att because tmo never had a highend phone promptly
    I have the same issue. I purchased my Icon from the MS store in California and am trying to use it up hear in Canada on the Telus network. Both Verizon and Telus work on the same band and frequencies. I was able to get SMS, MMS working after downloading Access Point and changing location settings. I can get H and H+ but when I move cellular settings to LTE the signal icon goes off and it says I have no service. The mode selection under cellular setting is grayed out and I cant choose between 1)LTE, GSM, or UMTS and 2)LTE, CDMA. It is permanently on LTE, GSM, or UMTS. I am thinking this is the issue. Did Verizon disable this feature when you are not using them so you can't get LTE if you live in North America. I think I am in the same boat as somebody trying to use this phone on ATT or TMobile. I live in an area with excellent LTE coverage and even put my nano sim into a coworkers iphone 5S and it came up LTE right off the bat. I'm frustrated because Verizion wont even say Hi to me on the phone when I try to talk with them about the issue because I am not a paying customer. I just feel like I need to get the option to switch to LTE, CDMA on my phone and then I could use this phone fine. I know the speed increase is really not that big of deal but it's just the fact that I have LTE capabilities but I can't use them. Ugggg! When will Canada get a decent Windows Phone so I don't have to go through all this??!!
    05-07-2014 04:55 PM
  9. AV2RY's Avatar
    Any idea if it works for 928. I think Icon and 928 have same band things) or they don't?
    I just don't want to hard reset without knowing if it will work or not
    05-07-2014 05:33 PM
  10. AR2186's Avatar
    Any idea if it works for 928. I think Icon and 928 have same band things) or they don't?
    I just don't want to hard reset without knowing if it will work or not
    The AWS LTE band that T Mobile shares with Verizon has not been activated yet in the 928's firmware so I it won't work properly yet. Same process should work when (if) it does get enabled
    05-08-2014 07:44 AM
  11. petersun21's Avatar
    It's funny that your post went on today. I placed an order for the Lumia Icon with Verizon. I really, really, really did not want to switch because of the price plan difference, but I am tired of the L925 and ready for a higher-end WP device. It's in the mail now and should arrive by Monday. I can return the device with no penalty by refusing the package.

    I had two questions for you, though:

    1) Does visual voicemail work using your T-Mobile SIM?
    2) Do you have any other hiccups while using the service? Do you lose signal or have any reboot issues?

    Thanks so much! Greatly appreciated. I can buy the phone directly from Microsoft tomorrow for full price.
    I cannot speak for T-Mobile. Here is my experience with AT&T. I had Lumia 1020 and bought an Icon on cragistlist. I cut my sim card and put it into icon. Installed Nokia access point. Everything is working except:
    • Signal bar (data + call). However, I can make/receive phone calls. I can surf the internet with reasonable speed using cellular data only. The phone shows H+ occasionally so I am assuming that it is 4G speed.
    • MMS is not working

    I checked the ESN of the phone and it was reported stolen. I filed a police report because I did ask for a copy of the driver's license. I called AT&T and switched the IMEI number to the icon. Then
    • visual voice mail stopped working.
    • Data and cellular signal showed up nicely.
    05-08-2014 10:37 AM
  12. AV2RY's Avatar
    I wish I didn't try it on my 928. Internet sharing isn't working now. Tried to fix it few time with 920s guide, used to work before, not now((
    05-08-2014 03:58 PM
  13. AR2186's Avatar
    I wish I didn't try it on my 928. Internet sharing isn't working now. Tried to fix it few time with 920s guide, used to work before, not now((
    You need to hard reset the phone because there is no way to override the APN settings that you put in because Verizon doesn't have APN settings.
    05-10-2014 07:38 AM
  14. Ferazzz's Avatar
    I have the same issue. I purchased my Icon from the MS store in California and am trying to use it up hear in Canada on the Telus network. Both Verizon and Telus work on the same band and frequencies. I was able to get SMS, MMS working after downloading Access Point and changing location settings. I can get H and H+ but when I move cellular settings to LTE the signal icon goes off and it says I have no service. The mode selection under cellular setting is grayed out and I cant choose between 1)LTE, GSM, or UMTS and 2)LTE, CDMA. It is permanently on LTE, GSM, or UMTS. I am thinking this is the issue. Did Verizon disable this feature when you are not using them so you can't get LTE if you live in North America. I think I am in the same boat as somebody trying to use this phone on ATT or TMobile. I live in an area with excellent LTE coverage and even put my nano sim into a coworkers iphone 5S and it came up LTE right off the bat. I'm frustrated because Verizion wont even say Hi to me on the phone when I try to talk with them about the issue because I am not a paying customer. I just feel like I need to get the option to switch to LTE, CDMA on my phone and then I could use this phone fine. I know the speed increase is really not that big of deal but it's just the fact that I have LTE capabilities but I can't use them. Ugggg! When will Canada get a decent Windows Phone so I don't have to go through all this??!!
    Hey man I want to do the same thing but I am on the Rogers network. Based on what you know will it work!!! If so I want to order this lovely device asap man!!!! Please any advice would be great :) I am in MontreaL on Rogers
    05-12-2014 11:39 AM
  15. Harmdizzle's Avatar
    hey guys,

    sorry to re-hash an old topic, but for whatever reason my mms (and sometimes sms) stops working -- randomly. i don't know if upgrading to wp8.1 did anything that would cause this, but now i'm stuck were messaging will randomly not work. can someone who is on wp8.1 and on tmobile share their settings?

    thanks!
    05-19-2014 10:39 PM
  16. Harmdizzle's Avatar
    can anyone that uses the icon on tmobile chime in? i can get everything to work except for MMS. any APN input would be greatly appreciated. thanks!
    06-01-2014 10:22 PM
  17. VenumX's Avatar
    i used epc.tmobile.com for the mms along with http://mms.msg.eng.t-mobile.com/mms/wapenc as the mmsc and the proxy i put 216.155.165.50 and proxy port i put 80 ... switching fast.t-mobile.com to epc.tmobile.com and using that proxy is what got mms working for me, havent had it fail in a while...
    06-18-2014 09:34 PM
  18. Harmdizzle's Avatar
    i used epc.tmobile.com for the mms along with http://mms.msg.eng.t-mobile.com/mms/wapenc as the mmsc and the proxy i put 216.155.165.50 and proxy port i put 80 ... switching fast.t-mobile.com to epc.tmobile.com and using that proxy is what got mms working for me, havent had it fail in a while...
    venumx - could you either post or PM me all of your apn settings? even what you have in settings/cellular + sim/sim settings. i have the epc.tmobile.com apn setting, but i can only send MMS and not receive. when i try adding the proxy and proxy port, MMS can't send or receive.

    thanks!
    06-26-2014 11:20 AM
  19. jesseric's Avatar
    I just bought the Nokia Lumia Icon today and very excited to use it, everything was working well, and all of a sudden I couldn't send anymore txt messages, and of course I couldn't receive any MMS messages either. The sms was actually working fine, I was in the middle of a txt with my friend, and all of a sudden, it kept saying it couldn't send anymore. I tried to put the mms settings in, but there was no other option to add any MMS settings anywhere on that screen. It was only the APN for internet. I'm doing a hard reset now, hopefully something will work. Any suggestions on the sms and mms thing?
    07-23-2014 03:25 PM
  20. jesseric's Avatar
    update: So I donwloaded the Nokia access point app and I got the sms to work, but it only works when there is no signal bar, when it shows up 3G it doesn't receive. And MMS still does not work. Any suggestions??!! I really like the phone, and I text a lot, so any help would greatly be appreciated. Thanks
    07-23-2014 06:58 PM
  21. hasasimo's Avatar
    Hmm, I wonder if things would work better on T-Mobile on a Lumia 930 than on the Icon. No LTE, but everything else should be smoother.
    07-24-2014 03:14 PM
  22. Vmartinez39's Avatar
    i used epc.tmobile.com for the mms along with http://mms.msg.eng.t-mobile.com/mms/wapenc as the mmsc and the proxy i put 216.155.165.50 and proxy port i put 80 ... switching fast.t-mobile.com to epc.tmobile.com and using that proxy is what got mms working for me, havent had it fail in a while...
    I was at the new Microsoft Store that opened at the mall. I finally got to see the Icon. Its a really nice phone. I opted to get the T-Mobile 635. I have a Lumia 928 and around May, my MMS just stopped working. I really really wish MMS worked on my 928 but out of frustration is why I got the 635.

    Going to try your settings on my 928, crossing my fingers that it works. I do want to get the Icon now that its more affordable.
    07-29-2014 02:41 PM
  23. chillywilly_69's Avatar
    Question for the OP - How is your phone holding up so far with those settings any issues? Any changes since GDR1?

    Also the APN settings on the first post are missing a dash "-" should be fast.t-mobile.com (don't forget the dash)

    Anyone else have any success getting their Icons to work on T-Mobile?
    08-20-2014 05:26 PM
  24. Curtis Guider's Avatar
    Any luck Getting Internet Sharing working with the Lumia Icon on T-Mobile USA
    09-12-2014 12:35 PM
  25. Curtis Guider's Avatar
    I am using the Nokia Lumia 929 (Icon) on T-Mobile USA, Doe's anyone have any fully working. MMS/Internet Settings.

    By using the settings on the first page, I can not receive MMS. I can send MMS, send/receive sms, I'm sure Internet works. But I can't receive any MMS.

    I am on the Dev Preview.

    OS Version: 8.1.0.14157.200

    Any help would be appreciated.
    09-12-2014 01:35 PM
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