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  1. Darth_Bane's Avatar
    Perhaps I'm confused but I tried setting my my Office 365 on my Lumia Icon and I'm getting an error.

    So when I open the Office app on the Icon, I see Phone, Email, OneDrive and Office 365.

    I select the the latter and it tells me I need to set it up, which I go and add my email and password but then I get a
    "Couldn't sign in" Check your username and password error message.

    I can sign into my OneDrive, and office365.com. My account shows that I have a valid account. I have WP8.1 installed, could that be it?

    edit:
    I can sign out and back into my Office 365 apps on my iPad without any issues and I see my spreadsheets.

    Edit: #2
    Screen shot
    wp_ss_20140419_0001.png
    Last edited by maflynn; 04-19-2014 at 07:04 AM.
    04-19-2014 06:39 AM
  2. gapost's Avatar
    I think the Office365 account they are asking for is your business 365 account, which is different than a personal one. Is this a business or personal 365 account? Have you set up the account under Settings/Accounts? If business, delete your account under accounts and re-add it. Then look in Office and you should see your business account. But, not all business Office365 accounts have OneDrive access.
    Darth_Bane likes this.
    04-20-2014 06:33 AM
  3. Free_Sparrow's Avatar
    Hi, did you just update to Windows phone 8.1? I did (Lumia 925) and I got a similar error message.
    wp_20140420-1.png
    04-20-2014 11:42 AM
  4. Darth_Bane's Avatar
    Yeah, I recently went to 8.1
    04-22-2014 02:24 PM
  5. Darth_Bane's Avatar
    I think the Office365 account they are asking for is your business 365 account
    That seems to make the most sense, I vaguely recall seeing something along the lines now that you mentioned it
    04-26-2014 06:18 AM
  6. JetFixxxer's Avatar
    I'm getting the same thing.
    04-26-2014 08:01 PM
  7. Tepid's Avatar
    Yes, Office 365 on All WP is for Business/Enterprise Office 365 accounts Only.
    04-26-2014 08:47 PM
  8. rdubmu's Avatar
    The office 365 is for your business account. For office 365 home you do not need to log in as windows phone has office included


    Sent from my iPhone using Tapatalk
    Darth_Bane likes this.
    04-26-2014 08:48 PM
  9. Darth_Bane's Avatar
    The office 365 is for your business account. For office 365 home you do not need to log in as windows phone has office included
    That seems to make sense, I tried logging into an office 365 webpage and that failed too. I'd be remiss in not stating my thanks to gapost who posted the same thing earlier :)
    gapost likes this.
    04-30-2014 06:55 AM

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