05-17-2014 11:47 PM
82 ... 234
tools
  1. antonius138's Avatar
    Use this link for the tool....
    FAQ - FAQ - How can I recover/reset/restore my phone software? - Nokia - USA

    Delete C:\ProgramData\Nokia\Packages folder
    then try again.... make sure your phone is plugged in and unlocked
    Reboot, PC and Phone.
    May have to do a hard reset of the phone as well. This will wipe out all data on the phone.

    Try disconnecting the phone, choose the option that the phone will not startup and follow instructions.
    I was able to remove the Program data folders with no issues but the same thing happened. My concern is what happens when you choose the "phone isn't working" option? Does it force the download?

    A.
    05-14-2014 11:42 AM
  2. spicypadthai's Avatar
    I was able to remove the Program data folders with no issues but the same thing happened. My concern is what happens when you choose the "phone isn't working" option? Does it force the download?

    A.
    At least with the Updater for Retail (vs. the Recovery Tool), choosing the phone isn't working option puts the phone into airplane mode for a few seconds and then it reboots and shows a Nokia screen that looks like it's part of the Updater, not the normal one you see during a restart. It then detects the phone and the process was the same as not choosing the won't work option.
    05-14-2014 11:49 AM
  3. antonius138's Avatar
    Anyone install today's new 8.1 build that had previously reverted to install the firmware and then re-updated to 8.1? Curious if I should even still worry about reverting if today's update fixes some of the issues...
    05-14-2014 06:44 PM
  4. lcw731's Avatar
    running 8.1 dev here, and not getting the firmware update...

    You wont get it unless you flash back to 8.0.as it is a "step back" from what you have now.







    Sent from my Nokia Lumia 920 using Tapatalk
    05-14-2014 10:29 PM
  5. gernerttl's Avatar
    Anyone install today's new 8.1 build that had previously reverted to install the firmware and then re-updated to 8.1? Curious if I should even still worry about reverting if today's update fixes some of the issues...
    Yes. I was having some issues so I reverted back to 8.0 this morning, then reinstalled 8.1 and the update to 8.1. Everything seems to be working fine. I didn't see a HUGE difference in the update, but I have only been running it for less that 12 hours so far.

    I reverted back to 8.0 because, for some reason my hard reset and 8.1 I did a week ago was corrupted. I lost some functionality with Kid's Corner and other issues.
    antonius138 likes this.
    05-15-2014 12:41 AM
  6. NOLATechy's Avatar
    NOKIA SOFTWARE RECOVERY TOOL is downloading to my Lumia Icon now. I believe it is downloading the already updated firmware, so I can skip the step of upgrading from Verizon and just re-upgrade to 8.1. Firmware download information from Nokia using Nokia Recovery Tool is:
    Name: Nokia Lumia 929
    Type: RM927
    Software Version: 1028 3539 1402 1042
    Sotware Version downloading 1028 3566 1417 0047
    So it appears that I will get the Verizon Firmware update directly from Nokia when I downgrade to WP8.0 using the Nokia Software Recovery Tool.
    05-16-2014 10:11 AM
  7. mtalinm's Avatar
    that was my experience this evening. i guess it does the 8.0 reversion automatically when installing 1028.3455.1417.0047 (the new VZW firmware).

    NOKIA SOFTWARE RECOVERY TOOL is downloading to my Lumia Icon now. I believe it is downloading the already updated firmware, so I can skip the step of upgrading from Verizon and just re-upgrade to 8.1. Firmware download information from Nokia using Nokia Recovery Tool is:
    Name: Nokia Lumia 929
    Type: RM927
    Software Version: 1028 3539 1402 1042
    Sotware Version downloading 1028 3566 1417 0047
    So it appears that I will get the Verizon Firmware update directly from Nokia when I downgrade to WP8.0 using the Nokia Software Recovery Tool.
    05-17-2014 11:47 PM
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