1. Gallo991's Avatar
    Has anyone had major overheating issues with their Icon since updating to 8.1 Preview? What happens for me is basically, while the phone is on standby with screen off, it will get so hot to the point of it being almost untouchable. When I turn the screen on and unlock it, it says "Loading..." and stays there. Sometimes it finishes and goes back to the Start screen, other times, I have to hard reset. I'm assuming this is what's happening in the background when it turns my phone into a hot lava rock and destroys the battery.

    Just wondering if this has been happening to anyone else. *Note, I grabbed the new update yesterday and the same thing is happening. This never happened with 8.0...
    05-15-2014 02:54 PM
  2. Indistinguishable's Avatar
    This thread might be helpful for you: http://forums.windowscentral.com/win...ates-icon.html

    For you, I suggest a hard reset without restoring settings.
    aximtreo likes this.
    05-15-2014 02:58 PM
  3. imeobong's Avatar
    I used to get the same thing but it stopped when I deleted all of my email accounts from my phone. try seeing if deleting your email accounts help.
    05-15-2014 03:02 PM
  4. Gallo991's Avatar
    Ugh, sorry, I was looking for a thread like that but didn't find it (admittedly, I didn't spend all that much time searching, just a quick look). I'm gonna try to do the hard reset and report back under that thread. Thanks!!
    05-15-2014 03:06 PM
  5. Gallo991's Avatar
    Just a quick update - Every issue I had went away after doing a full factory reset without restoring settings (as painful as it was). I do hope, however, that Microsoft has a better go at a smooth upgrade process as a full factory reset just isn't really practical. in any case, I am back to loving my Icon\8.1 again!
    romant56 likes this.
    05-28-2014 11:04 AM

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