Hi,
My Icon drops the ringer volume for some reason. I can set it up to say... 20 or so, and next time I check it, it's back at 13. Very inconvenient as it's in my purse which muffles the sound.
Verizon replaced my first Icon because they thought it was a hardware problem, but this second phone does it too. I still have WP 8.0. I do not get the little down arrow to expand the volume bar . Mine just switches from ring + vibrate to just vibrate. I understand the little down arrow on the volume bar will come with 8.1. Is there anything I can do now to keep my volume up? Verizon mentioned some update that they tried to install, but apparently that wasn't the solution. Is this a common problem with this phone. Thanks. Judy
My Icon drops the ringer volume for some reason. I can set it up to say... 20 or so, and next time I check it, it's back at 13. Very inconvenient as it's in my purse which muffles the sound.
Verizon replaced my first Icon because they thought it was a hardware problem, but this second phone does it too. I still have WP 8.0. I do not get the little down arrow to expand the volume bar . Mine just switches from ring + vibrate to just vibrate. I understand the little down arrow on the volume bar will come with 8.1. Is there anything I can do now to keep my volume up? Verizon mentioned some update that they tried to install, but apparently that wasn't the solution. Is this a common problem with this phone. Thanks. Judy