1. Vahid Khanagha's Avatar
    Anybody else having problems using Here Drive navigation with Windows Phone 8.1 developer version?
    The issue is, while driving towards destination suddenly the navigation software hangs and I see nothing but a dead screen. So I need to force quite the app and restart it while driving. This is dangerous!
    Any idea what the problem is?
    06-28-2014 10:26 AM
  2. Poirots Progeny's Avatar
    I had this problem whilst driving in Europe last week - Dusseldorf to Calais.

    That's a four hour drive - I assume the phone gets really hot and it crashes out, memory locks up or something.

    I had the phone on charge as well - the lumia 1520 connected to a usb charger.

    I have to say it has happened driving to Paris from Calais also - always long journeys, over two hours.

    I force closed the app using the back button and then restarted the app and it literally started back where it was, no relocking onto gps or anything.

    I've never had this happen with co-pilot. I have had this happen using TomTom on the iphone 5s.

    It's annoying but I think the memory just locks up. Yes, it is dangerous. Thankfully the range rover had its own nav system and I was also using TomTom, a stand alone pnd - still having the here drive + freeze out was not good :/
    06-28-2014 10:35 AM
  3. gernerttl's Avatar
    I've had it happen once a little while back. Maybe a week ago. Anyway, I believe it's a heat related issue. I have my phone in a CR-200 on the dash, this causes the phone to overheat from a combination of sunlight (we get a lot here in Hawaii), the phone charging, and using a CPU intensive app such as Here Drive+. I run my A/C full blast through the defroster vents to help keep it cool.

    Even if it's only about 80F, anything on the dash can still get pretty warm just from sunlight alone.
    Vahid Khanagha likes this.
    06-28-2014 05:34 PM
  4. Poirots Progeny's Avatar
    I've had it happen once a little while back. Maybe a week ago. Anyway, I believe it's a heat related issue. I have my phone in a CR-200 on the dash, this causes the phone to overheat from a combination of sunlight (we get a lot here in Hawaii), the phone charging, and using a CPU intensive app such as Here Drive+. I run my A/C full blast through the defroster vents to help keep it cool.

    Even if it's only about 80F, anything on the dash can still get pretty warm just from sunlight alone.
    Agreed!
    06-28-2014 06:04 PM
  5. Vahid Khanagha's Avatar
    I've had it happen once a little while back. Maybe a week ago. Anyway, I believe it's a heat related issue. I have my phone in a CR-200 on the dash, this causes the phone to overheat from a combination of sunlight (we get a lot here in Hawaii), the phone charging, and using a CPU intensive app such as Here Drive+. I run my A/C full blast through the defroster vents to help keep it cool.

    Even if it's only about 80F, anything on the dash can still get pretty warm just from sunlight alone.
    Agreed! I have realized that when I disconnect the charger this happens less often. But is it normal> I had a lumia 620 before and never had this issue...
    Do you have WP 8.0 or WP8.1?
    I want to know if 8.1 causes the overheating problem (that happens during the charge even at home)...
    06-29-2014 07:13 PM
  6. simon 4's Avatar
    Not had that but since updating to 8.1 it has messed up the voice directions over Bluetooth cant hear them, Unless I select Bluetooth check box in advanced. Trouble is my car stereo acts like its receiving a phone call and I miss the first few seconds of her voice
    Vahid Khanagha likes this.
    06-29-2014 08:16 PM
  7. Vahid Khanagha's Avatar
    I guess I found a solution for this: uninstalled Here Drive + and re-installed it. It has been working well since then (2 days now).
    07-09-2014 08:50 PM
  8. gernerttl's Avatar
    Agreed! I have realized that when I disconnect the charger this happens less often. But is it normal> I had a lumia 620 before and never had this issue...
    Do you have WP 8.0 or WP8.1?
    I want to know if 8.1 causes the overheating problem (that happens during the charge even at home)...
    I'm running WP8.1 with the latest update. It hasn't happened again since that one time though. I wish I had a better place to mount my CR-200 so it's not in direct sunlight all of the time and still be easily accessible while driving.
    07-10-2014 01:44 PM
  9. mundyb's Avatar
    Uninstall and reinstall worked for me too
    07-10-2014 06:06 PM
  10. GammelOter's Avatar
    I just got the same problem after installing the latest preview for dev version. It hangs for a while, maybe 5 minutes, works for 1 min and hangs again. Will try reinstall. Same on both Lumia 920 and 930
    08-24-2014 10:07 AM
  11. GammelOter's Avatar
    I just got the same problem after installing the latest preview for dev version. It hangs for a while, maybe 5 minutes, works for 1 min and hangs again. Will try reinstall. Same on both Lumia 920 and 930
    Reinstall did the trick but Here maps now shuts down from time to time while driving.
    08-25-2014 10:32 AM

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