10-10-2014 02:09 PM
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  1. waym1962's Avatar
    I keep waiting for news about the HTC One for Windows on other carriers, but there hasn't been anything yet. I can't even find anything about a device going through the FCC. If we are waiting for the exclusivity to end I really want to hear more from the other carriers soon.

    Maybe we should start asking AT&T and HTC when it'll happen since we know Verizon will never give any hints and we know HTC likes to drop hints on twitter about updates so maybe they'll do the same for the end of their awful deal.
    10-03-2014 09:23 AM
  2. Indistinguishable's Avatar
    Maybe Tcman88 could give an update?
    10-03-2014 09:35 AM
  3. thetreatkeeper's Avatar
    I work for a 3rd party dealer (you've probably heard of us before, we sold computers that rhymes with "dandy"), and my area Verizon rep was in yesterday. I asked him if he'd heard anything about a software update for the Icon. After he joked with me about "do people really own those things?!", he looked up upcoming software updates to Verizon phones on his tablet and nothing WP was on there. Lots of Android phones, but neither the 928 nor the Icon. He said that Verizon has very strict standards and is always the last one to release an update. I told him that's BS because the updates on my 1520 and 1020 with AT&T are rock solid and also asked him to find out something from someone in corporate. He told me that he'd send me a text once he found something out so I'm crossing my fingers I hear something soon.

    I also believe that because of how his initial mentality was with "do people really own those things", that's what Verizon HQ also believes. They're rather push the new Note 4 and the iPhone 6 because they're money makers with accessories and have a greater market share than Windows Phone. This part of me leaves me pessimistic, but I'll update y'all if I do hear anything. I don't expect to though :(
    10-03-2014 09:41 AM
  4. anon(8503161)'s Avatar
    I work for a 3rd party dealer (you've probably heard of us before, we sold computers that rhymes with "dandy"), and my area Verizon rep was in yesterday. I asked him if he'd heard anything about a software update for the Icon. After he joked with me about "do people really own those things?!", he looked up upcoming software updates to Verizon phones on his tablet and nothing WP was on there. Lots of Android phones, but neither the 928 nor the Icon. He said that Verizon has very strict standards and is always the last one to release an update. I told him that's BS because the updates on my 1520 and 1020 with AT&T are rock solid and also asked him to find out something from someone in corporate. He told me that he'd send me a text once he found something out so I'm crossing my fingers I hear something soon.

    I also believe that because of how his initial mentality was with "do people really own those things", that's what Verizon HQ also believes. They're rather push the new Note 4 and the iPhone 6 because they're money makers with accessories and have a greater market share than Windows Phone. This part of me leaves me pessimistic, but I'll update y'all if I do hear anything. I don't expect to though :(
    Oh Verizon, you so money hungry.
    10-03-2014 09:43 AM
  5. jazz70's Avatar
    Maybe Tcman88 could give an update?
    I would be interested in any info also, if the exclusivity of the M8 is not the reason for this long delay then some other questions arise and sadly we could be in for a much longer wait for an update:

    1. is there some show stopper bug causing them not to release cyan?
    2. are they skipping cyan and going straight to denim/8.1.1?
    3 are we even going to get an update?
    10-03-2014 10:43 AM
  6. khador's Avatar
    This is not just a Microsoft issue. Check out the Nexus 7 LTE, it only just received the 4.4.4 update 4 months after it's release. Also they refused to activate LTE Nexus 7s when they were first released, claiming the same old network stability crap.

    Cult of Android - Nexus 7 LTE finally gets Google's latest KitKat update

    Verizon really are a joke when it comes to updates.
    Tjarren likes this.
    10-03-2014 11:33 AM
  7. Joseph Anthony2's Avatar
    This lack of sales comes straight from the Verizon sales floor. Like I said, I went in LOOKING for the Icon and the salesperson in two different shops questioned my logic and tried to discourage me from purchasing one. Verizon needs training on selling a windows phone. I could personally go out and tell people why windows phone is better...why can't they?! Microsoft should hire someone to go to stores to train.
    Tjarren likes this.
    10-03-2014 12:06 PM
  8. MikeSo's Avatar
    This lack of sales comes straight from the Verizon sales floor. Like I said, I went in LOOKING for the Icon and the salesperson in two different shops questioned my logic and tried to discourage me from purchasing one. Verizon needs training on selling a windows phone. I could personally go out and tell people why windows phone is better...why can't they?! Microsoft should hire someone to go to stores to train.
    Several people have said the same, and a similar thing happened to me too as I've mentioned a few times. There were siimply no WP to buy in the franchise stores I went to, and this was in April, only 2 months after it came out. The guy I asked had no clue what I was even talking about. How are they supposed to sell phones like that?

    I don't understand if Microsoft doesn't care, or if Verizon doesn't, or if sales incentives for the floor staff are created in such a way that they are only interested in selling certain models. But either way, you can't sell phones that are not even available.
    10-03-2014 12:43 PM
  9. MikeSo's Avatar
    This is not just a Microsoft issue. Check out the Nexus 7 LTE, it only just received the 4.4.4 update 4 months after it's release. Also they refused to activate LTE Nexus 7s when they were first released, claiming the same old network stability crap.

    Cult of Android - Nexus 7 LTE finally gets Google's latest KitKat update

    Verizon really are a joke when it comes to updates.
    I have no idea how that relates to this thread. The Nexus 7 is not a phone, the 4.4.4 release is basically bug fixes and not critical new functionality, the Icon is NOT an older model, it has nothing to do with the carriers, and Microsoft has ALREADY released the update.
    aximtreo likes this.
    10-03-2014 12:45 PM
  10. Surmisation's Avatar
    I would be interested in any info also, if the exclusivity of the M8 is not the reason for this long delay then some other questions arise and sadly we could be in for a much longer wait for an update:

    1. is there some show stopper bug causing them not to release cyan?
    2. are they skipping cyan and going straight to denim/8.1.1?
    3 are we even going to get an update?
    1. Unlikely
    2. Possibly
    3. Yes. My guess is that it will occur simultaneously with Verizon's release of the 735/830 in November
    10-03-2014 12:45 PM
  11. MikeSo's Avatar
    1. Unlikely
    2. Possibly
    3. Yes. My guess is that it will occur simultaneously with Verizon's release of the 735/830 in November
    People were hoping the HTC M8 having WP 8.1 Update was a sign that the Icon would probably get updated too... I've stopped assuming such things now. :)
    JBM425 likes this.
    10-03-2014 12:53 PM
  12. jlzimmerman's Avatar
    This lack of sales comes straight from the Verizon sales floor. Like I said, I went in LOOKING for the Icon and the salesperson in two different shops questioned my logic and tried to discourage me from purchasing one. Verizon needs training on selling a windows phone. I could personally go out and tell people why windows phone is better...why can't they?! Microsoft should hire someone to go to stores to train.
    These sales folk are PERSONALLY vested in iOS or Android though. Even if they were instructed by Verizon or get a commission to sell WP, if they don't personally like WP (most are fanboys) they are not going to push it.
    Tjarren likes this.
    10-03-2014 12:55 PM
  13. gernerttl's Avatar
    I just asked the Magic 8 Ball if we will get Cyan by the end of this month.

    It said, "The answer is no."

    Sorry ladies and gentlemen, but the Magic 8 Ball hath spoken yet again.
    anon(8503161) likes this.
    10-03-2014 01:17 PM
  14. MikeSo's Avatar
    I just asked the Magic 8 Ball if we will get Cyan by the end of this month.

    It said, "The answer is no."

    Sorry ladies and gentlemen, but the Magic 8 Ball hath spoken yet again.
    Try again, but ask to speak to its supervisor.
    Surmisation, aximtreo and JBM425 like this.
    10-03-2014 01:44 PM
  15. khador's Avatar
    I have no idea how that relates to this thread. The Nexus 7 is not a phone, the 4.4.4 release is basically bug fixes and not critical new functionality, the Icon is NOT an older model, it has nothing to do with the carriers, and Microsoft has ALREADY released the update.
    It is sold by Verizon with a data plan, so I'd say it's not that different. And the point about 4.4.4 being a minor release really does validate the point that Verizon are terrible at pushing updates, takes them 4 months to push a minor, but critical security update for a major device on their network.

    Google Nexus 7 | Verizon Wireless

    MikeSo, pretty much every one of your posts on this thread have been to deride other peoples comments, it's getting really boring to see you do it over and over.
    10-03-2014 01:46 PM
  16. Joseph Anthony2's Avatar
    I'm calling Verizon today. Call centers note what every call is about. If more people call in, perhaps they will take more notice?
    10-03-2014 01:53 PM
  17. gernerttl's Avatar
    Try again, but ask to speak to its supervisor.
    It said, "My sources say no." Sorry bro. :/

    I think it works for Verizon.
    10-03-2014 02:30 PM
  18. Kieta's Avatar
    The Nokia Software Recovery Tool has been giving the error "Could not check application update" for me today. Anybody else get this?
    10-03-2014 02:34 PM
  19. anon(8503161)'s Avatar
    The Nokia Software Recovery Tool has been giving the error "Could not check application update" for me today. Anybody else get this?
    Nope, no issue. I'm showing 1028.3566.1417.0047 on NSU when I've got 1028.3566.1417.10241 on the phone.
    Kieta likes this.
    10-03-2014 02:39 PM
  20. MikeSo's Avatar
    It is sold by Verizon with a data plan, so I'd say it's not that different. And the point about 4.4.4 being a minor release really does validate the point that Verizon are terrible at pushing updates, takes them 4 months to push a minor, but critical security update for a major device on their network.

    Google Nexus 7 | Verizon Wireless

    MikeSo, pretty much every one of your posts on this thread have been to deride other peoples comments, it's getting really boring to see you do it over and over.
    Feel free to ignore my boring comments. Still don't see what your comment has to do with anything in this thread. How was Verizon supposed to push out a 4.4.4 update that Google hadn't even created? In the article you linked to it says it only took a few days to get it OTA after Google released it. How is that analogous at all to the Cyan situation?
    10-03-2014 02:44 PM
  21. Indistinguishable's Avatar
    Windows Phone Operating System | Verizon Wireless

    "Release Date: July 15th, 2014
    Note: Windows Phone 8.1 is not currently available on all devices."

    "Last Modified: August 18, 2014"

    Today's Date: October 3rd, 2014.

    Last edited by Indistinguishable; 10-03-2014 at 03:05 PM.
    10-03-2014 02:46 PM
  22. raqball's Avatar
    It said, "My sources say no." Sorry bro. :/

    I think it works for Verizon.
    My magic 8 ball says differently. LOL

    wp_ss_20141003_0001.jpg
    MikeSo and gernerttl like this.
    10-03-2014 03:03 PM
  23. GoJays's Avatar
    These sales folk are PERSONALLY vested in iOS or Android though. Even if they were instructed by Verizon or get a commission to sell WP, if they don't personally like WP (most are fanboys) they are not going to push it.
    In line with the chorus, I ordered an Icon online (knowing I would install the DP) and went to pick it up in store. The sales staff went out of their way to tell me that windows phones are junk and questioned my reasons for purchasing it. The salesperson proceeded to throw a fit after I corrected everything she made up. Then the manager refused to honor the online order (when the Icon was free). I can only imagine if someone was listening, it would be difficult to decipher who the salesperson was.
    JBM425 likes this.
    10-03-2014 03:28 PM
  24. Surmisation's Avatar
    People were hoping the HTC M8 having WP 8.1 Update was a sign that the Icon would probably get updated too... I've stopped assuming such things now. :)
    With Denim's internal reference as "Debian Red", it's more educated guess than assumption.

    But the terms for a releasing a new device on any of these US carriers allow for provisions.

    (Negotiations reimagined)

    Verizon: We want your new phone Nokia.
    Nokia: Okay. But you have to update these models before we release a new device on your network.
    Verizon CORPORATE: Okay. We have to look at our contracts with other OEMs first to see if we can do it.
    Verizon LEGAL: HTC's exclusivity clause was for three months. So on November 19th, its clear.
    Verizon: Okay. We'll release in November.
    Nokia: Okay

    What more can be said?
    10-03-2014 03:33 PM
  25. MikeSo's Avatar
    So, Cyan = AT&T, Debian Red = Verizon...

    Poor T-Mobile users... Pink is a long ways away in the alphabet. Let's hope "Flamingo" is their codename.

    EDIT: that's what I get for being color-blind. T-Mobile is magenta. So a little closer than P!
    Surmisation likes this.
    10-03-2014 04:19 PM
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