The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
10-14-2014 09:40 AM
52 123
tools
  1. Erik Walther's Avatar
    retired.jpg

    There is still a glimmer of hope for Lumia Cyan!
    HarrBear likes this.
    10-09-2014 09:06 PM
  2. HarrBear's Avatar
    That "should" worries me.
    10-09-2014 09:11 PM
  3. MikeSo's Avatar
    "Should" = "I have no idea, your guess is as good as mine"
    10-09-2014 09:18 PM
  4. louiscrz's Avatar
    should? what the...
    10-10-2014 01:18 AM
  5. Indistinguishable's Avatar
    "Should" = "I have no idea, your guess is as good as mine"
    "Verizon Customer Support Representative" =

    52025eeec856113fa9000014_736.jpg
    10-10-2014 09:47 AM
  6. awilliams1701's Avatar
    I'll have Cyan by thanksgiving. Either on the Icon or on a 1520. Prefrably a 1520.3 Yellow, but I'll take a crappy at&t 1520 if I have to.
    10-10-2014 10:44 AM
  7. jazz70's Avatar
    anyone have any experience with a "retired" device getting updates and support from Verizon after the model is discontinued on any platform other than iPhone?
    MikeSo likes this.
    10-10-2014 10:53 AM
  8. DavidinCT's Avatar
    Ugh, This is a CSR, they KNOW NOTHING about updates on phones or phone release dates....I would not count on anything they have to say on Twitter or over the phone when talking to a rep....

    They just don't know, they are not given that information, any information they have is normally heard from another CSR, and you know how rumors go...
    snowmutt, MikeSo and Timtcee like this.
    10-10-2014 02:41 PM
  9. sahib lopez's Avatar
    I would like to point out what happened to the 810 ..... when you guys have the time to check out the 810 thread you might get the answer you are looking for. ;)
    JM_T likes this.
    10-11-2014 12:21 AM
  10. JM_T's Avatar
    I would like to point out what happened to the 810 ..... when you guys have the time to check out the 810 thread you might get the answer you are looking for. ;)
    This thread to be specific: http://forums.windowscentral.com/nok...e-updates.html

    Welcome to the club, Lumia Icon owners!
    sahib lopez likes this.
    10-11-2014 12:44 AM
  11. sahib lopez's Avatar
    This thread to be specific: http://forums.windowscentral.com/nok...e-updates.html

    Welcome to the club, Lumia Icon owners!
    who knew that thread would be useful this time around :P
    10-11-2014 12:51 AM
  12. NancyAnnL's Avatar
    Just tweeted VZWSupport and asked about the Lumia Icon updates after retirement. They're online right now- let's see if they respond.

    Still waiting- I tweeted a second time. They seem to respond to anyone trash talking Verizon. Says a lot that they would ignore a legit question from a loyal customer who was polite.

    No response. No surprise.
    Last edited by NancyAnnL; 10-11-2014 at 09:05 AM.
    10-11-2014 08:24 AM
  13. NancyAnnL's Avatar
    Click image for larger version. 

Name:	Retired.jpg 
Views:	439 
Size:	74.2 KB 
ID:	84123

    There is still a glimmer of hope for Lumia Cyan!
    Actually, it is still being sold (where they have stock), so I'm already dubious of their insight. As of this morning, Amazon is still selling the Icon on Verizon contract for $99. And some of the Verizon corporate stores have them available- just not online.
    Last edited by NancyAnnL; 10-11-2014 at 11:07 AM.
    10-11-2014 09:20 AM
  14. NancyAnnL's Avatar
    Don't know if this is an early indication of Verizon's intent to update or not- comment from Verizon today on VerizonWireless.com forum thread about Cyan. Looks like they only responded after one poster commented that he is moving his family to AT&T. https://community.verizonwireless.com/thread/838699
    Last edited by NancyAnnL; 10-11-2014 at 12:53 PM.
    10-11-2014 12:38 PM
  15. SpaceyO's Avatar
    Same canned response, same BS.
    10-11-2014 01:18 PM
  16. NancyAnnL's Avatar
    Same canned response, same BS.
    Perhaps, but that is the first "official" comment on that thread. I would hope that if they knew they were not going to release Cyan, they would not have directed him to "stay tuned for information regarding upcoming software updates" on their linked page. They must realize from the forums there and elsewhere that their Windows Phone customers are pissed. Apparently the only comments they address are from those threatening to leave Verizon with all their accounts or those truly badmouthing Verizon on Twitter or other highly visible social platforms.
    10-11-2014 01:40 PM
  17. aximtreo's Avatar
    The response was to check on software updates from Verizon; not specifically for the ICON. I truly will believe it when I see it. I have already moved to AT&T and got the 1520. Still have the ICON; not sure whether to send it to the Smithsonian Institute or use if for an anchor for my RC Boat.
    10-11-2014 01:49 PM
  18. SpaceyO's Avatar
    Still have the ICON; not sure whether to send it to the Smithsonian Institute or use if for an anchor for my RC Boat.
    If those are truly your only options, I'll gladly take it off your hands
    10-11-2014 01:56 PM
  19. spicypadthai's Avatar
    Same canned response, same BS.
    And they care so much, they can't even spell "care" correctly...
    10-11-2014 02:26 PM
  20. NancyAnnL's Avatar
    And they care so much, they can't even spell "care" correctly...
    I saw that. Although in fairness to them, D is just below E on the keyboard.
    10-11-2014 03:02 PM
  21. NancyAnnL's Avatar
    The response was to check on software updates from Verizon; not specifically for the ICON. I truly will believe it when I see it. I have already moved to AT&T and got the 1520. Still have the ICON; not sure whether to send it to the Smithsonian Institute or use if for an anchor for my RC Boat.
    True, the response did not specifically mention the Icon, but it was in reference to the "when are we going to get Cyan" rant. I've only had my Icon for 3 days- I'm trying to hold onto a "thread" of hope!
    10-11-2014 03:05 PM
  22. jenny311's Avatar
    The response was to check on software updates from Verizon; not specifically for the ICON. I truly will believe it when I see it. I have already moved to AT&T and got the 1520. Still have the ICON; not sure whether to send it to the Smithsonian Institute or use if for an anchor for my RC Boat.
    How do you like the 1520 compared to the icon.

    I'm considering making the move myself. Just have to decide if the $1200 to terminate my contract and slow AT&T service here is worth it... It might be as I have been fed up with Verizon for some time now beyond their inability to update my Icon.
    10-11-2014 03:14 PM
  23. SpaceyO's Avatar
    10-11-2014 03:44 PM
  24. NancyAnnL's Avatar
    Just saw it. Someone must be getting a huge kick out of this- unfortunately, it's not us.
    10-11-2014 03:53 PM
  25. Silviu Bogusevschi's Avatar
    As far as I see, it will still be possible to get this phone through MS store.
    10-11-2014 04:35 PM
52 123

Similar Threads

  1. Why can't I load WPCentral on Safari?
    By 12ColourPencils in forum Site Feedback & Help
    Replies: 13
    Last Post: 11-11-2014, 03:12 AM
  2. Back of the Icon Has Some Give to It
    By HarrBear in forum Nokia Lumia Icon
    Replies: 5
    Last Post: 10-11-2014, 11:02 AM
  3. Video hands-on with the new YOGA 3 Pro, the world's thinnest convertible
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 10-09-2014, 09:00 PM
  4. Why won't my Nokia Lumia 520 update to Windows 8.1?
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 10-09-2014, 08:43 PM
  5. Xbox Video fixes SRT subtitle issue in new update
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 10-09-2014, 08:00 PM
LINK TO POST COPIED TO CLIPBOARD