I bought 4 icons for my family solely based on the Cortana commercials. I was conned by the salesman who said that after I went home and updated Cortana would be on the phones. Now I am conned again with the "carrot" that Cortana will be there if/when the cyan update comes. Oh yes, lets not forget that the Denim update is coming and adds "Hey Cortana", the feature I really wanted. Well looking at the forums Verizon gave you all BLACK 5 months after release. CYAN could be available to us on November 17th based on past updates. DENIM then would be closer to April 17th 2015. Verizon really doesn't need more that 1 month to test new updates on their system. Verizon already sell and have Cyan phones running on their system right now, They work just fine. Verizon doesn't answer any questions about the updates, because If Verizon tells us no update is coming, we may all leave tomorrow, but if they say nothing, we all cling to the hope that maybe tomorrow, or the next day we will get our update. We all stay an extra month, or two, or three on their plan . Tired of being conned.