1. hawwie_4's Avatar
    I've downloaded the app tag editor on my old phone and my new Icon. After downloading the app both phones saw a dramatic decrease in battery life. They both decreased from 1 day 15 hours estimated battery life to just 15 hours. I've uninstalled the app and done a soft reset and the problem persists. Anyone else have similar issues?
    03-09-2015 08:46 AM
  2. ven07's Avatar
    At this point you should try a hard reset, but you should know that certain apps can drain the battery :) This is a problem on all platforms lol
    03-09-2015 08:58 AM
  3. hawwie_4's Avatar
    Yeah but its so weird that it doesn't even come up on battery saver, the battery life just drops.
    03-09-2015 09:00 AM
  4. ven07's Avatar
    Yea I get your frustration, but for now that seems like the only option on the table.. Or you can do a few more soft resets and hope it gets back to normal over a few days
    03-09-2015 09:38 AM
  5. hawwie_4's Avatar
    I just did one and now my phone won't connect to a Microsoft account...
    03-09-2015 09:41 AM
  6. ven07's Avatar
    Check if time/date and region are correct.. and check if text messaging backup is turned on and turn it off
    03-09-2015 09:44 AM
  7. hawwie_4's Avatar
    All correct and its turned off
    03-09-2015 09:47 AM
  8. ven07's Avatar
    Can't believe I'm saying this.. but soft reset again lol
    03-09-2015 10:35 AM
  9. hawwie_4's Avatar
    I hard reset twice and it didn't fix it
    03-09-2015 11:20 AM
  10. ven07's Avatar
    Might just be a problem with the battery. Bring it in for a checkup
    03-11-2015 04:00 PM
  11. gernerttl's Avatar
    Actually certain apps will slam your battery if you are not careful. It happened to me today with Here Drive+. It caused my phone to overheat and drop the battery from approximately 80% down to 10% in less than an hour. It's happened to me before; this is first time that its happened in quite a long time though.
    ven07 likes this.
    03-16-2015 10:21 PM

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