No more replacement icons

[lcpljones]

So I went into the ms store yesterday as my icon is having a few hardware issues, but the are no longer available for replacement. They happily offered me an m8, but all the talk about the camera obviously has me a little gun shy. The didn't completely suggest waiting for a new phone to come out, but as the phone is mostly operable at the time, it is an option. I have the extended warrantee and another year left. So, long and short of it.....do I wait for a new flagship, or do I switch to the m8? Opinions....thoughts?

 

[ven07]

Icon is out of stock :/ Great... I've been thinking about getting one

 

[dksf42]

I think you may have gotten a lazy sales person ... Icons have been available on and off, but mostly ON for some time now - IF they have them NEW, then they must have replacements!

Buy Nokia Lumia Icon for Verizon - Microsoft Store

 

[lcpljones]

The manager is the one that confirmed it. It has been discontinued from their store. :/

 

[mjyumping]

Next time, if possible, never buy carrier-specific phones only.

 

[Indistinguishable]

Next time, if possible, never buy carrier-specific phones only.

Verizon users don't really have that luxury.

As someone with an extended warranty - I've been wondering about this problem as well. I wonder if they will offer trading in a busted Icon under warranty for the new flagship.

 

[lcpljones]

This manager at least sounded like they would be more than willing to swap for a new flagship as the camera is so different between the icon and the m8. I am not sure I want to wait 5 months or whatever it takes for Verizon to get and approve a new phone though. I might wait to hear more about w10 release date before I make a decision. I can probably sneak a little longer with this phone or use my old 928. Here's hoping for a new flagship right quick though.

 

[djeire84]

The manager is the one that confirmed it. It has been discontinued from their store. :/

Maybe you could order a sim free phone or you could get an Icon from another provider unlock it and pop your sim inside.
Worth while shopping at another store connected to your operator.

 

[Laura Knotek]

Maybe you could order a sim free phone or you could get an Icon from another provider unlock it and pop your sim inside.
Worth while shopping at another store connected to your operator.

No other provider sold the Icon beside Verizon.

Verizon will not activate any device on their network that does not have Verizon branding. They use a database of ESN's/MEID's and a device must be listed in that database in order to be activated.

 

[djeire84]

No other provider sold the Icon beside Verizon.

Verizon will not activate any device on their network that does not have Verizon branding. They use a database of ESN's/MEID's and a device must be listed in that database in order to be activated.

Ah I see. Can you get the icon online? That's the problem with operator specific phones. When they are gone they are truly gone.

 

[Laura Knotek]

Ah I see. Can you get the icon online?

I don't know. I don't have Verizon.

That's the problem with operator specific phones. When they are gone they are truly gone.

That's true!

 

[djeire84]

I don't know. I don't have Verizon. That's true!

Its amazing in this world of phones like we are swimming in them and the operator specific phones cause some to become obsolete. Its sad for those in this Gentleman's predicament. Pity Verizon didn't hold a few back for replacement purposes.

 

[Laura Knotek]

Its amazing in this world of phones like we are swimming in them and the operator specific phones cause some to become obsolete. Its sad for those in this Gentleman's predicament. Pity Verizon didn't hold a few back for replacement purposes.

This is mostly a problem in the US. Countries in Europe and Asia are much better in terms of availability of phones, especially unlocked phones.

 

[djeire84]

This is mostly a problem in the US. Countries in Europe and Asia are much better in terms of availability of phones, especially unlocked phones.

Here is hoping that this resolves itself. Surely he could get onto Nokia and see would they ship one to his store and let Verizon sort out the network related stuff. Nokia surely would have some.

 

[djeire84]

Its still being sold on the Microsoft store.
Here
https://forums.windowscentral.com/e...mia-Icon%2FproductID.306508100&token=romK_XpI

 

[lcpljones]

Thanks for the heads up. I will see what they can do. Honestly Microsoft has been great to deal with, just sad they don't have replacements easily available. I will call in today.

 

[Indistinguishable]

Its still being sold on the Microsoft store.
Here
Buy Nokia Lumia Icon for Verizon - Microsoft Store

Is this a recent change? I distinctly remember the Icon being pulled from the Microsoft Store.

 

[lcpljones]

They seem to have come and gone a few times. From talking more with the manager today it sounds like they are recalling stock and selling it centrally.

 

[djeire84]

Is this a recent change? I distinctly remember the Icon being pulled from the Microsoft Store.

I just typed into google Nokia icon for Verizon and that's the page I found. Says nothing about what's left in stock. Seems recent to me.

 

[dksf42]

I think you may have gotten a lazy sales person ... Icons have been available on and off, but mostly ON for some time now - IF they have them NEW, then they must have replacements!

Buy Nokia Lumia Icon for Verizon - Microsoft Store

I just checked again ... STILL available! I had a 928 previously and the Lumia ICON is simply the best Windows Phone out there!

It's still available Online!