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  1. NOLATechy's Avatar
    I had the same problems. What worked for me was upgrading to Windows 10 Build 10166, then do a "Reset Phone". DO NOT use the restore feature. You will need to reinstall all your apps manually. The build is still not "perfect" and can be a bit laggy in some areas, but for the most part, I am able to use my Lumia Icon as a daily driver. Bluetooth works, Microsoft Band works with the phone. No problems with calls or text messages. All but a few of the apps that I had work perfectly. I will say that Build 10166 is the best build to date for Windows 10. They still have a long way to go, but eventually it will get there. I'm planning to sticking it out with Build 10166 since I'm not having any MAJOR issues so far. Will wait and see.
    07-13-2015 01:55 PM
  2. SilhouetteBS's Avatar
    I tried to update my phone from Windows 8.1 Update 1 to build 10166, but it throws the error 80070020. It downloads the update, prepares it for install, restarts the phone and gets about 3/4 of the way through, restarts again, and sets it back to 8.1 update 1 and displays the error mentioned above. Does anyone know how to get around this issue?
    I did not do a hard reset before the upgrade and was hoping I wouldn't need to.
    07-13-2015 02:33 PM
  3. NokWinLu's Avatar
    Is 10166 available for V E R I Z O N?

    Also...clue me in. Isn't the Lumia Icon ONLY Verizon? I thought it was 929 or 930 for other carriers.
    07-13-2015 02:41 PM
  4. TheJoester09's Avatar
    I must be lucky or something...I went straight from 8.1 to 10166 and didn't hard reset at all, and it's nearly flawless for me. *knock on wood*

    Seriously, the biggest annoyance for me right now is that the notification icon doesn't clear if I go directly to the app with the notification...I have to drop down the notification center regardless of whether or not I've already read the notification. That's it for problems...seriously. Like I said, I guess I'm just lucky.
    romant56 likes this.
    07-13-2015 03:02 PM
  5. gernerttl's Avatar
    Store PSA: If you use Hyperlapse Mobile and potentially other apps and perform a 'reset with no restore/clean install' with build 10166, then some apps such as Hyperlapse will no longer be available. I now have a very long list of apps in the "not available for this phone" section. You used to be able to install these apps from the 'old' store but the 'old' store is no longer available in this build and probably going forward. Its universal apps or nothing now.

    A.
    Can you provide a list of apps that are no longer available? Depending which apps are no longer available, I may hold off until they are available on the new app store.

    Also, have you tried to side load them? You should be able to download it onto your laptop or desktop and side load it.
    07-13-2015 04:19 PM
  6. gernerttl's Avatar
    Is 10166 available for V E R I Z O N?

    Also...clue me in. Isn't the Lumia Icon ONLY Verizon? I thought it was 929 or 930 for other carriers.
    Yes, the Icon is Verizon only; and yes you can download and install it if you are on Verizon. The model # is 929, but Verizon wanted to call it the Icon. The 929 is not available for other carriers, nor was intended for international sale. The 930 is actually for international usage, and not sold on any US carrier.

    Both phones will work on non-Verizon carriers though, because of GSM and HSPA+. Additionally, you may or may not get LTE on non-Verizon carriers, depending on those carriers local LTE market.

    There are a few non-US carriers that the Icon works perfectly; those are primarily in Canada and Mexico.
    07-13-2015 04:26 PM
  7. drewman77's Avatar
    Well, not perfectly. As Verizon has disabled the MMS APN entry on the Icon you can't send or receive MMS on most foreign carriers, which is just dumb.
    07-13-2015 07:15 PM
  8. bulls96's Avatar
    It seems like the phone doesn't charge well using the Nokia qi charger I've used with it before. Anyone with the same issue?
    07-13-2015 09:46 PM
  9. Indistinguishable's Avatar
    It seems like the phone doesn't charge well using the Nokia qi charger I've used with it before. Anyone with the same issue?
    It's charging for me. What do you mean by doesn't charge well?
    07-14-2015 01:19 AM
  10. Kasey Pierce's Avatar
    Yeah I have a Wireless charger not Nokia, but it works just the same
    07-14-2015 01:56 AM
  11. aximtreo's Avatar
    Is 10166 available for V E R I Z O N?

    Also...clue me in. Isn't the Lumia Icon ONLY Verizon? I thought it was 929 or 930 for other carriers.
    First, yes 10166 is available for Verizon. You have to join the Windows Insider program to get it. Download the app from the store and open, follow the instructions and then do a windows update search. It might not happen the first time but it will give you access to this update.

    Secondly, yes ICON is only for Verizon. It has CDMA radios which is what Verizon uses. It can be used on GSM carriers but you loose some of the speed functions due to the lack of optimized GSM radio bands in the ICON. The 930 is the GSM version for the rest of the world. It works on all the US GSM carriers plus most outside US carriers. Bottom line, the ICON can be used on both where as the 930 cannot be used on Verizon.

    Hope this helps.
    NokWinLu likes this.
    07-14-2015 08:32 AM
  12. NokWinLu's Avatar
    First, yes 10166 is available for Verizon. You have to join the Windows Insider program to get it. Download the app from the store and open, follow the instructions and then do a windows update search. It might not happen the first time but it will give you access to this update.

    Secondly, yes ICON is only for Verizon. It has CDMA radios which is what Verizon uses. It can be used on GSM carriers but you loose some of the speed functions due to the lack of optimized GSM radio bands in the ICON. The 930 is the GSM version for the rest of the world. It works on all the US GSM carriers plus most outside US carriers. Bottom line, the ICON can be used on both where as the 930 cannot be used on Verizon.

    Hope this helps.
    Thanks for the info. I assume 10166 must be fast ring because I'm not getting the update for slow ring. Thanks again for your reply.
    aximtreo likes this.
    07-14-2015 08:34 AM
  13. JBG1952's Avatar
    This sounds like you are having an over heating issue during the update which I experienced as well. I resolved the issue by going back to WP 8.1, getting the OS updates, and then doing a hard reset. I then loaded Windows Insider and downloaded 10166. Once the install commences, place the phone glass screen side up over a cold compress (the reusable kinds that you find in a drug store as this minimizes condensation) wrapped in a dish towel. Do not touch any buttons until the installation finishes. That causes a problem. When I did this, I went to sleep for the night and woke up with a fully functioning Icon with 10166.
    07-14-2015 08:54 AM
  14. Indistinguishable's Avatar
    This sounds like you are having an over heating issue during the update which I experienced as well. I resolved the issue by going back to WP 8.1, getting the OS updates, and then doing a hard reset. I then loaded Windows Insider and downloaded 10166. Once the install commences, place the phone glass screen side up over a cold compress (the reusable kinds that you find in a drug store as this minimizes condensation) wrapped in a dish towel. Do not touch any buttons until the installation finishes. That causes a problem. When I did this, I went to sleep for the night and woke up with a fully functioning Icon with 10166.
    I put my icon, plugged in, on top of the AC vent ๐Ÿ˜„
    07-14-2015 09:17 AM
  15. SilhouetteBS's Avatar
    This sounds like you are having an over heating issue during the update which I experienced as well. I resolved the issue by going back to WP 8.1, getting the OS updates, and then doing a hard reset. I then loaded Windows Insider and downloaded 10166. Once the install commences, place the phone glass screen side up over a cold compress (the reusable kinds that you find in a drug store as this minimizes condensation) wrapped in a dish towel. Do not touch any buttons until the installation finishes. That causes a problem. When I did this, I went to sleep for the night and woke up with a fully functioning Icon with 10166.
    I stuck mine in the freezer during the entire upgrade and still received the 80070020 error.
    07-14-2015 09:19 AM
  16. gernerttl's Avatar
    I put my icon, plugged in, on top of the AC vent ๐Ÿ˜„
    So what do you think about this build?
    07-14-2015 02:33 PM
  17. Indistinguishable's Avatar
    So what do you think about this build?
    I'll write something up tomorrow. Giving it another day to settle in and get used to stuff. It's a mixed bag so far.
    gernerttl and WP Newbie like this.
    07-14-2015 04:57 PM
  18. xrs22's Avatar
    Updated a day ago...messed up and tried to go from slow ring to fast ring and update that way...wroooooong. Finally got it though, my smile came when they included a cellar toggle and able to customize the notification center more to my liking. My problem was finding the right wpcentral app but finally got it. My music app is still in process to work on TP10 but I'll have to find something else to listen to whilst doing yard work. Still get the resume/loading screen but not enough to annoy me.
    Battery is to be expected but what can you do, carry any type of charger with you or a juice pack. Had to redo a few apps but that's alright, everything i use is on the start screen where I don't have to swipe down to get it. All the other ones were either featured or free as a recommendation. GPS is a whoooole lot better from 8.1 and i use that for work. So far no probs other than getting used to the layout, Icon!
    07-14-2015 05:41 PM
  19. antonius138's Avatar
    Can you provide a list of apps that are no longer available? Depending which apps are no longer available, I may hold off until they are available on the new app store.
    Here is what is listed for me as not being available in my library (results may vary for you of course):

    Windows Central
    Neowin
    Xerox Print Experience
    Microsoft Phone Companion
    The Weather Channel
    HERE Maps
    Hyperlapse Mobile
    Lync
    Fresh Paint
    Lumia Selfie
    App Social
    Wikipedia
    Lumia Play To
    Flixster
    VLC for Windows 8
    Lumia Moments
    Movie Creator Beta
    Xbox 360 Smart Glass
    Lumia Video Trimmer
    Lumia Storyteller
    Lumai Cinemagraph
    Lumia Refocus
    Lumia Panorama
    Here Drive +
    Video Tuner
    Lumia Creative Studio
    MixRadio
    Lumia Beamer

    Now take this list with a grain of salt as some of these apps are indeed installed and working, but some are not. Some that are not in the list are obvious Windows PC apps that never had a mobile counterpart etc.

    A.
    gernerttl likes this.
    07-14-2015 06:07 PM
  20. bulls96's Avatar
    It's charging for me. What do you mean by doesn't charge well?

    It charges slower than a regular cable charger.
    07-14-2015 07:58 PM
  21. gernerttl's Avatar
    Here is what is listed for me as not being available in my library (results may vary for you of course):

    Windows Central
    Neowin
    Xerox Print Experience
    Microsoft Phone Companion
    The Weather Channel
    HERE Maps
    Hyperlapse Mobile
    Lync
    Fresh Paint
    Lumia Selfie
    App Social
    Wikipedia
    Lumia Play To
    Flixster
    VLC for Windows 8
    Lumia Moments
    Movie Creator Beta
    Xbox 360 Smart Glass
    Lumia Video Trimmer
    Lumia Storyteller
    Lumai Cinemagraph
    Lumia Refocus
    Lumia Panorama
    Here Drive +
    Video Tuner
    Lumia Creative Studio
    MixRadio
    Lumia Beamer

    Now take this list with a grain of salt as some of these apps are indeed installed and working, but some are not. Some that are not in the list are obvious Windows PC apps that never had a mobile counterpart etc.

    A.
    Thanks a bunch for the info. A few of them I use on a fairly regular basis. Hmmm... I'll probably wait a leetle longer.
    07-14-2015 09:52 PM
  22. Rich215's Avatar
    I am not getting any txt message notifications.....anyone else?
    07-15-2015 11:47 AM
  23. xrs22's Avatar
    Any good music downloading app for 10? I usually use audiotica because it saves music to the app and the phone but there still working on it to roll with TP10.
    07-15-2015 04:32 PM
  24. Rich215's Avatar
    How is your phone powering off or booting up? Mine seems to shut down fast.....but boot slower than normal as you hold power button down. Some times i feel the vibration as it starts or shuts down..and sometime I do not. Sees like I have to hold down the power button for 12 seconds before it responds or starts too boot up.

    Anyone else notice a very inconsistent start and shut down timing and smoothness compared to normal 8.1 use?
    07-15-2015 11:29 PM
  25. Kasey Pierce's Avatar
    I really miss being able to hit the farthest left side of the screen to get the check box on to select/deselect individual things for deleting. It's not much more of a chore to go to the bottom of the screen and hit the designated button, but sort of when you're dealing with a 5'' screen. I have an issue where apps that i had on 8.1 are there (like windows central) but they will not update. When i click on them it loads then goes to nothing. I think i need to hard reset, but not sure if that will really do anything. Oh and as for missing apps, i can't see battery saver and data monitor from 8.1? anyone else? not in the all apps menu as well. So far like others have said though, not enough annoyances to go back to 8.1 It will only get better and more stable from this point on.
    07-15-2015 11:31 PM
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