1. daknarr's Avatar
    So, Windows Device Recovery Tool fails with an error message that says, "Tho2 Not responding...

    Redstone has been an absolute nightmare for me with battery life, and some application crashes. Apparently there is something amiss with Windows Device Recovery tool. It freezes for a good many minutes before rendering the afore mentioned error message. Anybody else have this problem with the Windows Device Recovery tool?
    05-22-2016 12:15 AM
  2. jayblazer's Avatar
    Have you tried soft or hard resets? If that doesn't work then maybe delete then reinstall the recovery tool.
    05-22-2016 07:23 AM
  3. Indistinguishable's Avatar
    Have you tried soft or hard resets? If that doesn't work then maybe delete then reinstall the recovery tool.
    I second this. Have you tried soft resetting while connected to a PC running the WDRT? If that doesn't work, I think a hard reset may be in order.
    05-22-2016 10:03 AM
  4. lancepr's Avatar
    I can not download the software package, I get error
    Downloading file rm927_02540.00019.15024.38022_RETAIL_prod_signed_100_018D82_VZW-US.ffu failed.

    Any suggestions?
    05-22-2016 09:27 PM
  5. daknarr's Avatar
    Thanks, dudes! I have indeed tried a FEW softies, and then a hard reset as well. I have not tried the soft reset WHILE the phone is connected to the PC with WDRT running. Guess I'll try that next. This was a TERRIBLE build for my Icon! It has actually rendered the device unusable. Battery drain is 2-3 hours, and constant heat in the phone. Must get back to .318!
    05-22-2016 09:36 PM
  6. 4thesporty's Avatar
    Did you figure this out? Same problem, same phone here...
    05-27-2016 04:43 PM
  7. Paskal S's Avatar
    What I did was, is try to follow this tutorial, but with the same result: Timeout. In the end what I did was go to the "About" page under "System" settings, and do "reset phone". I pasted in the Thor2 command while the phone was shutting down, and it flashed the selected firmware I had downloaded :)
    09-22-2016 11:57 PM

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