1. FearL0rd's Avatar
    Anybody with the same issues? It is telling me to turn on in Cortana settings but everything is on.
    08-13-2016 11:53 PM
  2. Chintan Gohel's Avatar
    this happened after doing a factory reset?
    08-14-2016 12:37 PM
  3. FearL0rd's Avatar
    Originally posted by Chintan Gohel
    this happened after doing a factory reset?
    Yes after hard rest
    08-14-2016 02:57 PM
  4. ads13's Avatar
    Originally posted by FearL0rd


    Yes after hard rest
    Recheck your Cortana settings.
    -Speech, region ..

    Or
    Switch all Cortana services OFF then do a soft reset.


    After SR, activate Cortana with hey Cortana.
    Chintan Gohel likes this.
    08-14-2016 03:30 PM
  5. FearL0rd's Avatar
    no go
    08-18-2016 07:20 AM
  6. Whisker's Avatar
    Unfortunately the only way I found was to revert to 8.1, enable and train Cortana, then follow the upgrade path.
    08-22-2016 12:12 AM
  7. chefster74's Avatar
    And this is why I don't want to do a hard reset. I have "Hey Cortana" and she's working just fine. I use it daily and don't want to have to revert back and re-enable it. I have no big issues with build 14393.82 at this time!
    08-22-2016 10:25 AM
  8. js14873's Avatar
    I have the same issue. Haven't tried any troubleshooting steps yet, but I don't really use Hey Cortana much so it's not a huge problem for me. I did a hard reset immediately following the update from 10586.545 to 14393.67, so I wasn't sure whether it happened after the update or after the reset.
    08-25-2016 04:51 PM
  9. SteveNoza's Avatar
    Cortana regained functionality for me after I opened it directly from the All Apps screen.
    08-27-2016 11:06 AM
  10. dksf42's Avatar
    Cortana regained functionality for me after I opened it directly from the All Apps screen.
    I tried that and "Cortana WORKS fine" in the "Cortana App" but NOT "Hey Cortana" training where it says "Didn't Catch That, try again".
    08-28-2016 11:37 AM
  11. Lee Power's Avatar
    I downgraded my Lumia 930 back to Windows 8.1 to get Cortana & Hey Cortana working again. Battery life has improved back on 8.1 as well compared to Windows 10.
    08-28-2016 11:50 AM

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