1. Rowdy Bedsaul's Avatar
    Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.
    02-23-2017 07:07 AM
  2. Indistinguishable's Avatar
    Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.
    Well that doesn't sound good. I'm assuming it's been plugged in and you've tried different chargers to make sure that's not the issue, right?

    The last measure would be using the WDRT. You can find it here: https://support.microsoft.com/en-us/...overy-tool-faq
  3. Indistinguishable's Avatar
    Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.
    Well that doesn't sound good. I'm assuming it's been plugged in and you've tried different chargers to make sure that's not the issue, right?

    The last measure would be using the WDRT. You can find it here: https://support.microsoft.com/en-us/...overy-tool-faq
    02-23-2017 07:41 AM
  4. hilga007's Avatar
    Were you successful in recovering it with the Device Recovery Tool?

    Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.
    03-05-2017 11:19 PM

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