Ok for anybody interested. IF you already signed up for box on a lower gb free plan and want the 50gb plan instead but can't because you've already signed up do this... use another email address to sign up then cancel the account you first had. Then write into the box team asking them to unregister your email address that you canceled. From there you can add it to your new account and if you like set it as your new primary email. Then you've got the 50gb plan on the account you orig had less data with. This is of course if you don't want or need two diff accounts. Just an fyi.