1. WasteSomeTime's Avatar
    Hi. Recently my phone has been shutting of abruptly but only when playing mobile games. I took out the the battery and its expanded. It fatter than it used to be. I know this means I have to replace the battery but could it have damaged the phone in anyway? I tried a hard reset and doing a battery discharge. But the issue persists.

    Thanks in advance.
    07-21-2013 01:30 PM
  2. Laura Knotek's Avatar
    The only way to know for sure if there was any damage is if problems continue once you get a new battery.

    Yes, there could have been damage to the device from the bad battery, but only a technician who repairs these devices would really be able to give a definitive answer.
    07-21-2013 02:15 PM
  3. jmshub's Avatar
    It's possible that a battery could leak onto the electronics, or even swell up and press hard against the electronics, doing damage to the telephone.With most phone designs, that is unlikely. But, as Laura said, there is no way of knowing until someone cracks the phone open and takes a look.
    07-21-2013 02:33 PM
  4. WasteSomeTime's Avatar
    Ok I put in a battery and it shuts of randomly like around 50%.
    07-21-2013 09:31 PM

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