Re: WC 150K Post Challenge - You Ready?!
So...lollipop broke my internet settings. Have to enter them manually. I did a dirty install and I guess jumping from 4.4.4 to 5.1.1 was a bit too much for the phone? Seriously. And the battery is more runny than it was on 4.4.4. I'm already down 30% in under 3 hours of official usage.
Did you see Sony is bleeding money...again!?!? I'm temporarily retiring my SWR50 because it is too hard to find a replacement silicone strap because online here in the US they don't sell the strap separately, you cannot find it separately on Amazon either...and they haven't even gotten to selling the metal version or holder kit yet. I had an employee at the store tell me that they always ship the stuff to the US late and that the first time he saw a Z2 last summer was when a European customer on vacation had it in the store and was gracious enough to let him test it out.
And you wonder why they've been restructuring for 10(!) years now?!?
Sony is frustrating. They make good products, and yet their marketing and after sales service is so shoddy they almost make my supervisor look like she can run a department. (ALMOST). They just don't know how to get out of their own way. The Z series, if handled right, was good enough to get them back on the map. Now they've buried 3 of the best phones in the whole series (Z Ultra, Z2 and Z3C). No one is making small phones anymore so Sony should be pushing the Z3C hard. And yet...
It's just sad when Rue can walk into a store and buy a holder kit for a SWR50 and I won't get to see it. By the time that gets to the US, Sony's talking about the SW4. A real shame...
Posted via Xperia Z3
Their customer service is pits! I have dealt with Apple, Nokia, Google and Motorola. All are top notch.
Apple fixed my phone in a few hours and then when I showed them that they had scratched the rim of my 5S, they just replaced it on the spot. Because they have stores everywhere they can do that.
Nokia has either repaired or replaced about 8 devices for me and average time back and forth was about 7 actual days.
Google was one phone call and they shipped me a replacement via UPS next day along with a label to send the faulty Nexus 5 back.
Motorola was FedEx next day after they received the 2013 Moto X.
Sony was well lets just say that the rep couldn't even tell me if the issue was covered under warranty or not. I'm just glad I was able to get rid of that phone so quickly.
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