To carefully and without using liebelous statements summarize that event.
Amy's Baking Company was/is a baker in Arizona. They have/had a reputation for being very unprofessional towards their customers, calling the police on them for non-illegal offenses, and a litany of other things. As such, their reviews on Yelp were very poor, critical, and often - shocking.
The owner(s) are a married couple. The wife is seemingly (tho I am not a professional and can't say 100%) mentally unstable.
They volunteered for that Gordon Ramsay show - Kitchen Nightmares US, which turned out to be a huge thing for the media. It drew negative cricitism from the woodworks. Many criticized the public behavior of the owners. Others criticized Yelp for allowing people to make fake reviews and not actually enforcing it. Yelp has been accused of bribing restaurants with paying Yelp, if they don't pay - the negative reviews will show first. Supposedly, it's not the case, whatever.
In many ways, the court order above, isn't so bad. If I had a business, I wouldn't want a website with such social klout as Yelp to enable people to randomly write reviews, when I've had no interaction. To be fair.. Ofc, it may not be worth starting a witch hunt over either, unless your business is in jeopardy.
If you're curious about Amy's Baking Company:
01-11-2014 03:03 AM