1. malbendsouza's Avatar
    My volume up button on my Lumia 520 running the developer preview has stopped working. I visited Nokia care, they say that because it's on the developer preview it doesn't come under the warranty and I'll have to pay Rs.650 to fix that one button. I can't take screenshots due to this. Can someone help? Thank you.
    05-30-2014 04:57 AM
  2. dKp1977's Avatar
    As far as I'm aware installing and using a dev preview does not void your warranty. But if they insist, it shouldn't bother you much. You can use the Nokia Tools to install WP 8 on your device again and they will never know you had WP 8.1 dev preview on it before.
    malbendsouza likes this.
    05-30-2014 05:05 AM
  3. malbendsouza's Avatar
    So once I downgrade to windows phone 8 I'll have to install windows phone 8.1 developer preview all over again?
    05-30-2014 05:44 AM
  4. dKp1977's Avatar
    Yes indeed. But at least Nokia Care will fix your device for free.
    05-30-2014 05:46 AM
  5. malbendsouza's Avatar
    Nokia Care says that I'll have to pay the money because its running the developer preview and I have voided the warranty due to it.
    05-30-2014 06:02 AM
  6. dKp1977's Avatar
    Nokia Care says that I'll have to pay the money because its running the developer preview and I have voided the warranty due to it.
    Like I said, use the Nokia Tools to install WP 8.0 again. They will never know you were running 8.1, hence get your warranty back. Which isn't even voided by using the dev preview anyways.
    05-30-2014 06:12 AM
  7. malbendsouza's Avatar
    But I'll lose out on whatsapp if I downgrade! Too big a loss bro. Thank you for your help. 😊
    05-30-2014 06:14 AM
  8. Sebastianx's Avatar
    There is a bug in the dev preview that will leave one of two buttons unusable. Try to soft reset your phone by holding volume down and power button at the same time for 10minutes. And try to click the volume buttons.
    05-30-2014 08:10 AM
  9. altafmahmood's Avatar
    My Lumia 620 has the same problem in fact both of my volume buttons are dead, but if I press the device case at the point where volume button is present the volume buttons work. Maybe its because the fittings have become loose on my phone. Try on your phone whether it works out not.
    05-30-2014 09:48 AM

Similar Threads

  1. Cortana volume
    By Christopher Lindsay in forum Cortana
    Replies: 10
    Last Post: 01-09-2016, 01:28 PM
  2. volume control long rant
    By CCSturgis in forum Windows Phone 8.1 Preview for Developers
    Replies: 3
    Last Post: 06-26-2014, 01:46 AM
  3. Xbox Music Hub Volume Slider
    By Mostafa Saleh in forum Windows Phone 8.1 Preview for Developers
    Replies: 7
    Last Post: 05-29-2014, 05:23 AM
  4. Volume settings
    By zsolo1111 in forum Windows Phone 8.1 Preview for Developers
    Replies: 4
    Last Post: 05-29-2014, 05:02 AM
  5. can i preset different volumes at different times?
    By gnd1 in forum Nokia Lumia 521
    Replies: 3
    Last Post: 05-25-2014, 04:51 PM
LINK TO POST COPIED TO CLIPBOARD