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  1. ttsoldier's Avatar
    I'm really disappointed in Microsoft. I had all my contacts synced to my email address.

    I woke up this morning and looked at my phone and all my contacts were gone. All. Gone. From the phone and when I checked on the browser.

    The only thing new I did was switch from 8.1 to 10m on a 640 last night. However, everything was fine when I swapped, everything synced. How is it possible that all my contacts were just deleted overnight. This was very frustrating!

    Luckily for me, last month I did a manual back up and had a .csv file stored. I imported that and it was all good again ( of course except for the contacts I added within the last month)

    This is really really poor. There Is nothing I could have done that allowed alllllllll my contacts to be deleted...

    /end rant
    11-24-2015 05:14 AM
  2. STXVI's Avatar
    No something is up on Microsoft servers. My contacts just disappeared before my eyes. This has nothing to do with your upgrade.

    I just checked and the page is unavailable. So something is definitely happening with MS servers.
    Last edited by STXVI; 11-25-2015 at 06:53 AM.
    11-25-2015 06:42 AM
  3. STXVI's Avatar
    It looks like is up and running again. My contacts just returned.
    11-25-2015 10:58 AM
  4. ww1083333's Avatar
    Happened with me on 640xl when I upgraded to 10686.. Did everything I could.. At last tried hard reset and all contacts came back... So u should reset to get them back.
    11-25-2015 11:06 AM

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