1. SteggyDad's Avatar
    This recently started happening. One I go into the OneDrive app on my 1020 and then attempt to go into a folder such as Documents, the screen gets stuck on "Loading..." and nothing else happens. This happens on LTE and WiFi, phone been re-started and even did a soft reset. No help.

    I can access the folders just fine from different computers, just not my phone.

    Suggestions?
    03-26-2015 12:31 PM
  2. Harrie-S's Avatar
    Actual no idea but you are number 2 today with this problem.
    See
    http://forums.windowscentral.com/ask...my-1020-a.html
    03-26-2015 04:57 PM
  3. dezzendyne's Avatar
    I had the same problem with one particular folder.

    What worked for me: Logging in on the OneDrive.com website I created another folder (e.g. "DocumentsNew"), moved the contents of the "problematic" folder to the new folder, deleted the old folder, and renamed the new folder to the original name of the "problematic" folder (e.g. "Documents"). I could then access the folder with the OneDrive app without any problems.
    Harrie-S likes this.
    03-28-2015 07:25 PM

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