1. RebeccaJHB's Avatar
    I got a new phone and my photos are not automatically loading to OneDrive. What settings do I need to fix?

    Rebecca
    08-04-2015 12:02 PM
  2. gpobernardo's Avatar
    Hello, welcome to Windows Central.

    Hmm, first you've got to have your OneDrive account all set up. Once that's done, check the following steps:
    1. Open your Phone Settings > swipe to "applications" > photos+camera
    2. Scroll down to the section that says "Auto upload"
    3. Tap on "OneDrive"
    4. Select anything that doesn't say "Don't upload".
    xandros9 likes this.
    08-04-2015 12:39 PM
  3. RebeccaJHB's Avatar
    Okay, that's done. It was working with the old phone. Verizon traded the old phone for a new one and changed everything over, but I think OneDrive is still looking for the old phone instead of the new one. I went to the OneDrive FAQs and did everything I could figure out from that, but it still isn't finding the new phone.

    Rebecca
    gpobernardo likes this.
    08-04-2015 01:38 PM
  4. gpobernardo's Avatar
    Hmm, did you want to upload your photos from your phone to OneDrive or do you want to download your photos from OneDrive to your phone? What made you say that OneDrive is still looking for the old phone?
    08-06-2015 08:43 AM

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